Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Late shipment rate Transaction period

Hi I have a late shipment rate of 20%!! It was much lower a few days ago. I mail within my listed time of 2 - 3 days. Why does it say this?I read that it may have something to do with when the post office scans it. Why are sellers penalized for that?...

Want a refund. Item hasn't shipped. Seller not responding

I purchased a small garden flag from anleydirect. It said there were more than 10 available. It still says this and the expected delivery date is coming up. I contacted the seller asking when the flag is expected to ship because it has been a few day...

User avatar by Adventurer
  • 386 Views
  • 1 replies
  • 0 helpful

Item is "In Transit" but seller says it is at my local post office?

I recently bought an item back in April and waited between the estimated delivery time of over a month. It has now been a few days over and when checking back with the item, it says that it is in transit. I messaged the seller about this and they res...

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User avatar by Adventurer
  • 1223 Views
  • 7 replies
  • 0 helpful

problem returning an item

hello i have returnd an item i bought, shipped it back and seller has picked it up. but it still says in transit on the return. i thought that the seller was going to say its deliverd? or am i wrong? what to do? regards

fake: no item nor refund

Warning! I have purchased an item from seller , but first I did not receive it, then promised to resend that. As result no purchased item nor refund. I strongly discourage to buy anything from this seller! Worst experience - fake seller(

User avatar by Pathfinder
  • 414 Views
  • 1 replies
  • 0 helpful

Resolved! SELLER REPLACED ITEM THAT NEVER ARRIVED. NOW 3 WEEKS LATER IT SHOWS UP. WHAT TO DO?

OK I had a great seller. The item didn't show up in a week so they re-shipped and it got here in 3 days. Now weeks later the original item shows up. Can I take this back to the P.O. since it has a legible return addy or will I have to pay "out of poc...

User avatar by Guide
  • 546 Views
  • 4 replies
  • 0 helpful

Problem with Returning Item

I purchased an item a while ago that had free shipping. After some time, it arrived, but with postage due. So I rejected the item and the post office sent it back to the seller. I then contacted the seller and told him the situation. He seemed like h...

USE GREAT DETAIL WHEN RETURNING AN ITEM!

I have been a member of ebay for over 7 years and have never had a problem with a return until recently. I purchased a dress and what came was most def NOT the dress in the picture or discription. Not even a name brand, just a cheap, very used knock ...

SCAMMED

Didn't receive an item. I got scammed. It is eBay policy that it is the seller's responsibility to ship the item to the address on the eBay Order details page or the PayPal Transaction Details page.According to the Post Office, the seller contacted t...

Global Shipping Program Scam

Ebay’s Global Shipping Program is new, and is a scam. Ebay has conned sellers into believing The Global Shipping Program is good for sellers and foreign buyers. It is not. It is a money grab that puts money into the hands of a third-party shipper. To...

Resolved! tracking

I bought a preamp and piezo from Hong Kong abought 4 or 5 days ago and am tracking it through MS China but it is like it hasn't even started shipping yet.The due date to be here in Indiana is the 20th of january. Should I be concerned or how long doe...

Customer returned using incorrect return excuses

As a BMW dealer, we sell only brand new Genuine BMW factory parts. Anyone who is familiar with BMW as a franchise knows that defective parts out of the box from BMW is an extremely rare occurance. You're more likely to find a part in a box with minor...

What to do when a dispute is stalled?

I opened a case for not as described item, went through all the steps, and Ebay took it over for final resolution. It says we will contact owner for information how to return your item. And it just ends there, and has been sitting like that for a mon...

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