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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

I did an Item swap, I keep getting a Issue Refund Email

My son was selling some jeans on my account. He shipped the wrong pair to a customer. Customer contacted us and we covered the shipping of the wrong pair back to us. Once we received the wrong pair, we shipped the correct pair. Customer received corr...

Ebay threw me

I bought the product Asrock H110 Pro BTC + (112450756789), paid for. After half an hour the seller WITHOUT MY CONSENT RETURNED MONEY AND CANCELED THE ORDER. The result is 300 eur stuck in paypal for a week. The item is not received. Ebay does not all...

tracking number

hi I send this mesage to the seller & the seller is not replayin - Hi, I was just wondering if my item will still arrive by the estimated date, which is Thursday? because the according to the tracking number it doesn't look like it was shipped out ye...

4th of July is a federal holiday - NOT according to eBay!

I see several incorrect shipping times on my sold items, some of them even marked "Ship by Tuesday, Jul 04", though it is a federal holiday and shouldn't be counted as a business day. I'll be getting several UNFAIR late shipping black marks due to th...

Seller not responding to me after I bought the item, help!

Hi guys, Sunday I've bought an item for 73,60 dollar and I paid for it immediately through paypal.That same day I sent the person an email about how excited I was, and was curious when he/she is going to ship.Monday, no reply, I go check the item, an...

Is this standard practice for how eBay handles returns now?

I recently sold a pair of two-way radios. Prior to shipping the items, I noticed the buyer had exactly 0 previous eBay transactions, which is usually a giant red flag, but since the payment had gone through, I decided to proceed and ship the item to ...

How do eBay and PayPal get away with theft!!! Who makes the decisions - only eBay wins

I have been a member of ebay since 1999, never had any bad feedback or problems with a buyer or seller. In April this year some buyer decided to complain his items I sent arrived damaged - this was not the case. He actually agreed as much but said th...

Seller threats and punishment for refund request through ebay.

I purchased a netbook from an ebay seller, and have discovered since purchase that the item listing and item sold were a mismatch (CPU speed on actual unit is slower than mentioned). The seller page insists on dealing outside of ebay for exchanges, b...

Resolved! How can this be " case closed without seller resolution "?

I had a buyer open a return stating that for part of the purchase, I mailed the wrong item. (4 Ink cartridges and supposedly one was the wrong one). Let's just assume he is right. I asked him to send a pic of the items he received from me so I could ...

Refund Due Date

I had sold some wheel spacers correctly detailing everything about them in the sale post with no returns accepted. About a month after a customer bought the item, he states it's the wrong size and he was mislead, even though that isn't the truth. He ...

Resolved! Lots of confusion about Insurance payouts

A few days ago there was a VERY long Thread in which many posters advised a new seller to obtain insurance on some of her transactions. Several posters said this would protect her when an item was damaged in transit.And that the seller would not lose...

So i was tracking an item shipped from china, ebay pop up said handed over to customs 10 days ago

Then by chance i placed my mouse over the Chinese tracking number in the pop up window and it was a link to more detailed info at USPS ! wish i knew about that before? Why didn't the ebay pop up include the rest of the tracking updates? So that same ...

Resolved! Buyer wants full refund, but does not want to return item

I have recently made a sale on eBay and sent the item to the buyer which is from the United States. However, after more than a month (close to the 45 day period), the buyer sent me a message telling me that the item has not arrived yet. He told me th...

Why do some intl orders have no estimated delivery?

I've noticed some orders will have no estimated delivery, that's typically international shipping from China/Asia to South Africa but also had that happening with a seller in Israel. Those deliveries always take longer than 30 days to arrive, which i...

Can I use my ebay ID on the postage stamp or does it have to be my real name?

My address is real obviously, but I don't want to use my real name on all packages. It seems better, more professional to use my ebay id. What do you all think?