Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Parcel Select option for shipping dishes: Bad idea or maybe okay?

I'm about to list 6 heavy china plates. I have them packed and the package will weigh 6 pounds, perhaps 7 by the time I tape it all up, add invoice and label and some more bubble wrap to fill in space. It's a 12x12x12 box. I plan on Priority Mail cal...

free shipping returns?

Hi we started selling clothing recently and offer free shipping. We try to give the best pictures and descriptions of our items as possible. Recently over the last month there have been alot of returns for item does not fit. We don't.have a big busin...

Not received - not covered - ""We are unable to add your feedback for 1 transaction""

Hello,Never received,seller win time and now i am not covered...I try to leave feedback, but i can not. I read the message : We are unable to add your feedback for 1 transaction !!!---We are unable to add your feedback for 1 transaction Here's why: I...

International Parcel Stuck at "Origin Post Preparing Shipment."

Should I consider this a lost cause? I ordered from a seller I've bought from before, and previously it took around two weeks for me to receive a package from them. This time, however, they ship on August 31st, the tracking showed it was processed th...

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Two eBay buyer accounts, one purchase

Okay so I need some advice. I've never had an issue selling things before. I'm trying to sell an iPhone which was purchased overnight. I have already recieved the money from them. However about an hour after the purchase, I recieved a message from a ...

I need more information when shipping Freight items

Currently when I sell a freight item, I cannot access the buyers contact information. I need to verify the address they want to ship to as well as, which of 3 different LTL shipment options they would like to use. The shipping rates are different wit...

Beware Sellers of UPS

For those that use UPS. http://www.wptv.com/news/region-c-palm-beach-county/riviera-beach/ups-manager-charged-with-stealing-pawning-items?utm_content=buffere51a2&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

USPS doesn't have my product, Ebays insists they do have it, nobody is refunding me.

I bought two Iphones. USPS couldn't deliver it to my place, so I went to the post office. There, they said they had delivered it back to the seller. I contact the seller and ask for a refund, he says he will refund my money, that I have to ask for it...

MONEY BACK GUARANTEE - EBAY FACILITATES FRAUD

I have a buyer who filed an SNAD claim against me for a NEW/UNUSED item they received, then after they used the item on a horse for the first time they proceeded to break it. Ebay is forcing the return, and found in the buyers favor after the buyer i...

Way too many Cons

Please EBay. Find a way to weed out cons and frauds. I've been a victim 5 times in the last couple of months. Paypal has refunded me. But buying has become a crapshoot and I don't want to play games. I just want to receive the items that I buy..

International shipping

I have a $30 item, someone wants to purchase it and have it shipped to Australia. It is 3 lbs, a dance costume. I don't know anything about international shipping and customs. What is the ebay global shipping program? I can't find anything out about ...

Parcel failed to deliver - or return

The courier said they tried elivering 5 times. Buyer says they were home each day, and no card through door either. Courier said they are returning parcel and gone quiet since - nothing else on tracking. They wont deal direct as done through e-bay as...

Return request from buyer

HI, I recently sold a mechanical keyboard with no returns flagged when creating the listing. The buyer has now requested a return based on the following.Doesn't fitKeyboard is too sensitive for the buyerThere is nothing wrong with the keyboard as the...

Delivery Guarantee sales increase?

Has anyone sales increased/decreased because of the new Delivery Guarantee?

Package got Forwarded by USPS, buyer is freaking out, what do I do?

Hi! I sent out a package a few days ago and when tracked, it says it got fowarded by USPS. However, I confirmed the address with the buyer and he claims he uses it for everything. I printed a label through eBay and therefore shipped to the address th...