Shipping

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Buyer's Shipping address incorrect

Should I be concerned when a buyer ask for auction item to be sent to another address? Payment is pending in my PayPal account. Crazy question but when I went to change buyer's address to print new label, the "Ebay seller protection eligible " was no...

We've asked the buyer to ship the item back by ?

I'm trying to find an answer to the question of by date, on date, before date, I've got mixed answers calling in to have a return closed where the buyer was expecting, but not asking for a partial return or a full return I guess and keep the item. I ...

Refund???

My refund never got back to my Account,, from a order that was placed last week that was cancelled? Where is my money??????

Shipping Problems on EBAY Side

Hi has anyone had this problem with printing a shipping label I have tried 2 separate computers not connected and got a problem.We're having trouble printing your label.We had a problem retrieving the label. [Error: 10027-Please check the reference I...

Clearance delay form DHL UK

I ordered 2 products from 1 Ebay users .The package has been shipped, and has arrived in uk but has not shipped to me because the package is still in Clearance delay . I contacted the seller for my support but can not I now?

Can't print retun posage.

When I go to print off a retun lable via ebay It takes me to the worng page on any device.The scond photo is the page it takes me to.Any one know a fix for this? Running windwos vista x64 SP2 wiht fire fox 52 esr adn I tried it on my iphone as well a...

Is a message between buyer/seller a product descripton that they buyer can use to return product?

I sold a book to an overseas buyer and the listing made no claim to being a first edetion of the boo ( graphic novel) There was messages between me and the buyer and he decided that it was a first edition by what I told him ( I do not grade books, co...

seller denies item is his?

i bought a watch from a seller with good ratings, when i received the watch, the strap wasnt crocodile leather like what the listing and photos mentioned, infact, the strap was a cheap sytheric leather and the buckle was generic (didn't have the bran...

Resolved! Waiting for a Return--Is there something else I should I do?

A customer bought two bandanas from me. He said that the color shade did not match the photo, so he has opened returns on both. The details information says that he should send them back by July 6 (which I take to mean that they should be in the mail...

Ebay return policy.

Hello everybody!I recently sold a pair of cycling shoes, red color size 7.5 us.The buyer now is asking for a return claiming she ordered yellow size 8. After trying to resolve this issue with the buyer ( never responded) i ascalated the case to Ebay....

eBay listings removed - unauthorized user of buyer or bidder account

Hello,I recently put a camera up for sale at a slightly lower than average price because my intention was to sell it quickly. Naturally, It did sell and since it was under the "buy it now" option only, the person paid first. I then ship out the item,...

Resolved! USPS Damage Claim

Hi, could someone please tell me what proof of price will be accepted in my damage claim to usps. And how do I do it? Thank you so much.

returns

Hello i am fairly new to selling on ebay i wanted to share a expierence and see if theres any help with this situation. I had a buyer say she didnt get her earrings i went ahead and gave her a full refund since it was only 8$ so there wouldnt be any ...

should I pay for postage of return

a buyer has received a t-shirt I sold, and is arguing that the t shirt is faded and the print is more faded than stated. I have agreed to refund as her argument is that item isn't as described, however I responded to a message before the bid, and i h...

Case closed without seller resolution...

Involving ebay does not help !!!!!!!!!!!ebay will not help you at all !!! They just close the resultion and sate we will not get you a refund, yeah right, great help, the seller will now never refund my lost 500 dls