Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Cancelled a return by mistake

I wanted to return an item that was not as described so I started the return. I cancelled because I did not think I was doing it correctly now it states I cannot return. Is there any I can fix this?

Resolved! How do i refund postage if the buyer already paid?

Since I'm fairly new to the selling part of ebay, lots of "issues" are coming up that I'm not sure how to resolve. This morning I received an order for 2 items in my ship... that I could definitely combine the shipping on... but the buyer didn't noti...

USPS "unable to forward" package

Recently had a package returned because USPS was "unable to forward". Buyer hasn't messaged me to ask about their package and hasn't replied to my messages regarding this. What should I do?

Missing option for eBay return label - have to buy my own return labels now?

I accepted a buyer's return tonight, and thought I'd proceed to click the "send them a prepaid label for me" option, but its not there. The only options are to upload my own label, confirm I already sent a label, or confirm I can't send a label (due ...

Shipping

Hello and thank you in advance for your help. I am under the impression that all items shipped by a seller to a buyer must have a tracking number.Am I incorrect.? Seller has sent me USPS Ground Select and yes, I haven't received it yet, which isokay ...

RETURN - This is getting Ridiculous!!!

I have a return request for a small purse i sold and the reason the buyer claims is "doesn't match photos or description". Her actual comment reads "It just doesn t match with the coach shoes I got an too small." So why should I be responsible for he...

Intentional Misrepresentation of item location?

Three times this year I have puchased items from eBay sellers whose description gives a shipping address within the United States, but who actually ship from Singapore or China. These items have included a used iPhone represented as new, a woman's ri...

guaranteed delivery... ??

Anyone know what happened to guaranteed delivery? It was supposed to start last month... When I tried the "sneak peak" it was half backed and completely unusable.

Resolved! International Return

Hi, I recently sold a vintage bag to a buyer in Norway for $430 on an auction. He now claims it was "not as described", claims it is not an authentic Hermes bag (never claimed it was because I have no knowledge of designer bags and would not even kno...

What is going on with shipping calculator?

I recently added a listing with calculated shipping, priority mail. The box weighs 3lb 14 oz. Calculated shipping is showing me the price to ship to Los Angeles (from NC) regardless of what I put in the zip code box. If I put in there my OWN zip code...

Reporting Shady Sellers

This seller sold me counterfeit iphone batteries that did not work, so after him calling me names through eBay messaging system AND threatening me he finally sends me a shipping label that does not have tracking. With the shipping label a vague threa...

Ebay showing late shipping if not mailed on Columbus Day even though PO is closed!

Ebay is showing 10 items I sold between Friday and Saturday as shipping overdue. I have my listings set up with 1 day handling which means these items should mail on Monday which is Columbus Day and the Post Office is closed!!!! HEY EBAY how am I sup...

Resolved! Out of curiosity...

When you're shipping items to buyers, do you put your full name on the return address part of the label? Just wondering. Is there a reason for or against it?!

delayed shipping by usps

is anyone else having problems with usps delayed shipping. i ship almost instantly, and now i'm getting complaints that buyers packages are "in transit to destination",with no other information, and are up to 2 weeks late. ebay says it's my job to de...