Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Possibly sent package with postage due. Suggestions?

I have a digital postal scale made by Royal.Sent a package that I weighed several times, came up with a weight of 8.8 oz.Printed label for 9 oz, and took package to post office to have them scanned in.When I got home and looked at the receipt, it sho...

Printing Labels

I cannot print a label off my iPhone or iPad. I can buy the label then when I go to print it, it is blank. I called eBay but they do not know what is wrong yet. Anyone else having this issue?

Resolved! Paid for expedited shipping but got economy shipping instead

I paid extra for expedited shipping so that my package will get delivered in no time. In my experience my package usually gets delivered in 3 days time through expedited shipping. However, the seller used economy international shipping even though I'...

shipping costs

how do i get rid of shipping costs w an item already sold?

Courier won't deliver my shipment

HI to allI need your help because I am lost.About a week ago, I ordered an item to Israel from ebay the seller shipped the item throw "eBay global shipment" service. The item came to my country and was received by the local eBay partner and forwarded...

USPS Shipping Labels

Trying to print USPS labels but the site is defaulting to a UPS ad. Please help! Thanks

Resolved! Buyer claims package not received but delivery confirmation says it was delivered.

Good evening. Sold an inexpensive item over the Memorial Day weekend and shipped (to the address provided by PayPal which does also match his Ebay registration address)) Tuesday May 30th which was the first available shipping day due to the holiday. ...

Resolved! Where To Get Long Boxes for Shipping

Hi. I'm selling a number of rather long items (car roof racks, 5 foot long pieces of thin car trim) and am having a really hard time finding boxes to send them in. I've even looked in dumpsters behind retail stores. Any suggestions on where to get th...

Resolved! Buyer opened a dispute agreeing to partial refund - not seeing that option

So a buyer opened a dispute after receiving an item saying it was "misrepresented" - he proposed a partial refund where I refund back only the cost of the item less shipping so I agreed. This was just for several coupons which were mailed out using r...

Seller has no response. Has not shipped

Hello. Purchased an item off eBay with a low asking price. Bought it. And have tried to contact the seller several times, but with no luck. The item still has not shipped and seller doesn't want to respond. What should I do. It's only been two days. ...

Item Lost? Or Clearance Delay Fedex

Can someone help me understand this? I ordered an item off ebay coming from Taiwan. Shipped out July 26. Fedex tracking had it slated for delivery on Aug 31. Package arrived in Mississauga on the 30th and I got a call from fedex monday morning the 31...

Why does eBay always side with the buyer when the Post Office destroys an item?

I am a victim of theft. Buyer claims some items were broken; 48 HOURS after receiving them. Neither I nor eBay really knows what happened to said items in that time. How do we know the buyer isn't lying? They provided vague "evidence" of damage, yet ...

Buyer bought and paid (Paypal) for my LOCAL PICKUP ONLY item. Buyer sent a REQUEST TO CANCEL

Buyer bought and paid for my LOCAL PICKUP ONLY item, and paid via PAYPAL. The buyer is several thousand miles away from my local area. Buyer now sent a REQUEST TO CANCEL because they misunderstood FREE LOCAL PICKUP as "FREE SHIPPING". What can I do n...

Resolved! buyer broke taillight and now wants refund

First time after many years that I am dealing with a new buyer on ebay. He bought one of 2 taillights I had. I had photos that both worked fine. Other buyer got his, perfect and no problem. This guy after having it for a week says it does not work. H...

UPS to "upcharge" rates for Black Friday and Christmas deliveries

Latest news about UPS and FedEx -- UPS will "upcharge" rates specifically during the Black Friday and Christmas shopping seasons. From what I hear on radio news reports, UPS intends to increase the cost of sending a package during the period immediat...