Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Мошеничество продовца

Вы похоже помогаете обманывать покупателей.Я приобрел товар с доставкой DHL Express Paket International ,что на 14 евро дороже.На странице продавца можно выбрать эту доставку ,хотя такая доставки в России нет. Продавец получает лишние деньги,а товар ...

Resolved! return shipping label cost not refunded by the seller

i got the refund for item which wasnt as described, ebay said seller couldnt send return shipping label so they told me to print label and that seller is still responsible for return shipping cost. i didnt get the refund for return shipping label, ho...

How do I produce a Post Office "Scan Sheet"?

How does one go about printing out a "Scan Sheet" for the post office?

Live auction package arrives with three broken plates

I won a live auction of china in my pattern from 1980. The large box arrived looking to be in good condition. Inside, the seller had packed boxes inside with bubble wrap and wadded paper. Everything was pristine until I came to a box with the dinner ...

USPS Tracking Dead-ends: What Next?

USPS shows the one of my items has arrived at a regional facility near the buyer's city.....and there it dead-ends. Nearly a month has gone by and there's no sign of delivery and nothing heard from the buyer. First time this has happened with one of ...

Shipping delayed

Warning to Sellers, Tired of buying, from sellers that dont ship for 4or5 days after they Paid...You like the Money but dont want to Ship !!..But i do not re-buy from seller that dont ship...I buy everthing online...

Iphone was blacklisted after 57 days of usage.

We bought a (Tmobile) iphone SE on 6/3/17, revieved it about 6/8/17. (when it arrived it was still locked with a pin code, and it stll had personal info, and pics, we contacted seller, and was able to resolve issue).After this we took it to the local...

Buyer asked for return and was auto approved and was to sent back by today...

Buyer asked for a return and Ebay said they asked them to return the item to me by today and I have not recieved the item nor has any tracking been uploaded so I am curious as to what I have to do next and if after today I am no longer obligated to g...

Shipping price

I bid on an item yesterday that didn't have a shipping amount and when I just checked the bid, it says "expedited shipping $25" Can I change that??? I don't want to pay $25 for expedited shipping, is there an option if my bid wins?

USPS rules question

I tried to ship something today that I bought a ebay label for it through USPS zone A but they said the box was too big even thought it was only 41 oz and they wanted to charge me $53 to ship it. I said no thanks and came home to research this. I am ...

Resolved! Asking for local pickup when all seller has is shipping.

I found an item I would like, and when I looked where it would be shipping from, it is literally minutes from my house. So I asked the seller if they would be alright with local pickup if I won the item. They said it would be alright rather than pay ...

Resolved! Is there a policy about shipping response time?

Is there any policies in place regulating these two situations..Maximum time between payment recieved from buyer and acceptance by primary shipping agency (UPS,USPS, etc.)Maximum time between printing of shipping lable and acceptance by primary shipp...

Global Shipping Question

Does customs or anybody open up your package.

Resolved! What is the ACTUAL timed-out for return requests these days?

"We've asked the buyer to ship the item back by Aug 02. Wait until you get the item back before issuing a refund.You should wait until you get the item back before you refund the buyer. Please ensure that you issue the refund within 6 business days o...

new complaint

I purchased an item from a seller. There was a problem and I asked to return. The seller agreed to give me a partial refund. They continued a very long drawn out message exchange. They asked me to remove the return before giving me the credit. They c...