Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Worst delivery service never on time always late

I have an order for 10 packages of JB Weld I placed the order on the 12th of September and I have yet to receive my order. . Needless to say eBay has the worst delivery time of any vendor that we buy parts from Amazon is so much more on time when we ...

returned package due to incorrect address and purchasing new label

So buyer emails me to let me know that part of her address was left off of her ebay account and after contacting her local post office item was in process of being sent back to me. She realizes that she is on the hook for reshipping--so that is not a...

[USPS] Package went back and forth???

[USPS] Package went back and forth??? Have a look at the attachment, it's supposed to be in the UK

bad feedback

We recently had a lady who purchased an item but never paid-we did do a non payment procedure through Ebay but i want to leave her negative feedback and I can not!!! that is not fair!!!

Fake or reproduction of autograph loophole

I thought ebay's policy on autographs was even if a seller does not offer returns you can still get a refund if ebay's approved authenticators JSA or PSA rejects the autograph as a fake or a copy. Turns out as long as a seller description states 'We ...

Overnight shipping help needed

I've never shipped anything over night. I ship from home because I don't drive. I just put things in my mailbox and our mail person takes them off for me. I rarely have big items but if I do my husband drops them off. I never have any issues and this...

Resolved! Does buyer need to approve the return of final value fees?

I read that the buyer has to approve in this case and wondering if that is still true. We have a case where the buyer is asking for a refund, but we believe he substituted a different item in place of the original. He got abusive in messages and I ho...

Tracking says "Delivered" but buyer says Not...

Received a message, this morning; an item that we sold and shipped and which, according to USPS tracking, was delivered on Oct 12th was not received by the buyer... What are we supposed to do about that? I'm guessing that since the customer is "alway...

Total INSANITY....GUARANTEED 2 Day Priority Mail delivery

Just started re-listing after a couple weeks off and opting into the GD program.......which I have since discovered has NO OPT OUT (separate insanity issue). Anyway...listed an item with Priority Mail shipping, 1-day handling.THE GUARANTEED DATE is O...

Combining shipping? and Promotions

Hello there...I have set up my shipping preferences for combining shipping but this only works it they use the Ebay shopping cart, correct? Is there also a way to set it up so it is $3 for first item and then $2 , $1 and free after 3 items? I don't s...

How can I determine the shipping cost of an item I'm selling for local pickup?

Person asked me how much to ship an item listed for local pickup only. How do I check the Ebay discounted rate for Fedex and Parcel Post?

Just need to vent

Hi guys Some background. I have always had 100% for shipping. I sell something it is packed and shipped out that day. If it is late at night I take the next morning. Well a month or so ago I sold two listings of diabetic lancets within minutes of eac...

Priority Mail Package Being Bounced Around Post Offices, No Updates in 2 Days?!

So I sent out a package on the 11th, 2-day priority mail from the Philadelphia Area to New Jersey (a trip that often takes one day.)Somehow this package has been bounced to FOUR DIFFERENT New Jersey facilities since then, and STILL hasn't reached the...

Seller not available on ebay anymore

Hi,I had made a purchase of a used Laptop RAM.Made payment through Paypal.For few days seller did not accept the payment, for which I sent message to seller through ebay to accept payment and do the needful.Today I found that ebay is showing the sell...

Partial Refund Offer Refused...What now?

I have a buyer who is very unhappy with her purchase. She wants a full refund. I think her claim is unreasonable. The item is a 1976 Barbie RV which cost me 37.35 to ship, though the calculator only charged 29.42 for shipping. My weight and measureme...