Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS tracking said package was signed for but never arrived

What's the best way to resolve this? Seller gave tracking info and USPS said there was signature for it but I never received package and there's no proof of it. I submitted claim with USPS but have not heard back (slim chance they even help). It's no...

Shipping Cell phone to Peru

Just had buyer send me a payment for an Iphone but I would be sending it to Peru and globel shipping will not send it, should I risk just sending it with priority mail or cancle the sell ?

Resolved! Buyer refused package

Hi, It clearly says that "custom and taxes are your responsibilty" in my sales description. Buyer refused the package for not to pay to custom. What are my rights as a seller? Will i be covered about shipping? If i leave a negative feedback, will the...

Resolved! ask to replace after closing return request

I bought an item and when it arrived it was not working, so I asked to return it and made a return request. Then I contact the seller to ask for a replacement rather than return, so he asked me to close the return request first. I closed the return b...

I accidentally issued a refund without receiving my item back.

Hello, I accidentally issued a customers refund without recieving my item back. This was a very expensive Hermes Scarve. Customer contacted me and said that he needed a shipping label becasue I fully issued the refund the shipping label got cancelled...

The listing you're interested in is no longer available

The listing you're interested in is no longer available.Ebay sent me this l dont know what to do.will they send me an item?Please answer me . Thanks.

Item not received

I bought an item on ebay last January from a Chinese based seller, who is still active on ebay. The seller initially sent me the wrong item, I complained and was promised to send me the correct item when available. I have emailed many times since and...

Issuing a prepaid return label to buyers.

Ebay is always pushing and pushing sellers to offer returns yet they don't have a quick and easy link for a seller to use to send a prepaid return label to a buyer that does not want to or know how to use the "Return an item not as described" process...

Resolved! Seller has shipped item, but no tracking number and seller is away??

So a few days ago, I bought a sonic the hedgehog stuffed toy. On the 13th, i recieved a notification that the item has shipped. I noticed that there was no tracking number either, so I decided to contact the seller. I found out that they were gonna b...

Resolved! Returning an item after 1 year + fraud ???

A buyer contacted me on ebay with this message : " Hi,mineI have bought from you before.I want to buy this blouse for my sister, but I need delivery by June 15.Is that possible if I buy it as soon as I hear from you.Thanks.C " Nothing suspicious for ...

Is there anyway to ship video games to Iran?

I am wanting to find a way to ship US video games like xbox one games to my family in Iran. I was wondering if the community know some way to do this? If there are some sellers or etc that do this? I can pay shipping and etc. Also, I heard an intermi...

return shipping label

The seller issued a full refund and said she provided shipping label as well. I have been searching like crazy, and can not come across the drop down selection to print said label! I don't know what else to do.

Flat rate shipping increase ?

I bought my medium flat rate label on ebay, but when I went to the post office today, they made me pay $1.20 more

Resolved! Shipping Method

I have a question regarding shipping, I live in a rural area (40 miles to the nearest Starbucks or McDonalds) We do not get mail delivered to our house but, we do get FedEx and UPS (if we use 2 day shipping) When an item is listed having Standard Shi...

Post Office not scanning or shipping first class packages until the next day

I've moved and have to use a different post office. I had a bunch of things last month that got marked as shipped late even though I had printed them on time. I thought I had dropped them off on time too but have been really busy personally lately an...