Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS Tracking claims to have "Left Notice" but didn't?

I ordered a small item weighing just 1.2 lbs. The order shipped with the UPS SurePost service which they handed to my local post office on August 15th for delivery the following day. The next day comes, and no package arrived. I checked the tracking ...

Need help with the return process

I return an item to seller but it is not get update and when you go to usps site, it says departed its on way to the seller address... 24 hours without any update..

Resolved! UPS and eBay not linking up

I am having an issue with my UPS shipping. I have tried to fix it myself, called ebay CS and UPS CS with no fix yet.As you can see from the screen shot, it says "your ebay authorization has expired"I can log into UPS through my UPS account. It does n...

Resolved! New to EBAY selling - Need shipping advice!

New seller here. I have my seting set to only sell in the US. The person who won my auction paid right away. The problem is their shipping address is to Oregon but they are from China. Should this worry me? Also I looked up the address it is being se...

Resolved! Shipping

I have an interest in buying item "Have one to sell? Sell nowCorelle - Cinnamon Pattern - Five Shallow 8.5" Bowls" by jani_jense. The add says shipping is $12.31 but the e-mail from ebay this morning (Thu, Aug 17, 2017 at 8:21 AM) for this item says ...

Fake and Wrong shipping numbers

Never had this happen before. But twice in the last three months this has happened.The first Seller when I messaged:Hello I have received tracking package number 89486400383 and this was not in package. you have listed items number 1522124487413 and ...

"Suspicious buyer for item"

Hey guys, So a customer bought an item from me a few days ago and I received a "Notification of Pending PayPal Payment" email from Paypal stating that "xxxxx has initiated a PayPal payment to you - funded from the sender's bank account". I look in my...

How do I get the post office to hold a package for pick up?

I would like some of the items I purchase to be held at my post office so that I can pick up the packages myself because the contents are susceptible to heat damage at this time of year. I know the post office will hold all mail if place a vacation h...

Has anybody used Royal Mail to send packages to the UK, EURO, etc?

Those of us that do sell internationally often receive complaints regarding the fact that their customs fees, duties, taxes were not paid. Royal Mail seems exempt from additional charges to customers in the countries they cover. However, it appears t...

The seller not respons about reffund or reaa

The seller is not ressponding about parcial reffund.or.ressend.

Return Tracking Number Not Update

I bought a phone for parts but the parts were defective, the seller refuse to cooperate so I opened a case (not as described) then I escalate the case and was resolved on my favour, Clicked the option print shipping label and then I added the trackin...

Shipping on ebay is misleading

Why not ask the carriers what the real cost is. Why does Ebay do what they do? For example I know a lot about internet streaming. I promote it not on here anymore however where I live at and it's getting attention. So I decide to look at roku 3 for e...

Buyer returns different broken item. Ebay fully refunds buyer even with tons of evidence.

So a customer returned an item (this was a computer part). I always log serial numbers of everything so I can verify a return is the same item that was shipped out. This buyer sent back a part that is the same model, but with different serial numbers...

Buyers Remorse= Defective Item for Refund Claim

I sold a set of crochet hooks recently... new, out of the packages but in perfect condition and in a beautiful satin roll up case. The brand of hook has a very deep throat and until they have been used and worn in might catch yarn a little, especiall...

Item paid not delivered now one month later

Dear all I hope someone here can assist. I have tried to find an email address, tel nr or for ebay customer service but no luck. I purchased an item that was suppose to be delivered between 7 & 10 July, nothing delivered. I have emailed the seller si...