Shipping

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tracking link in my sold page not working

I'm getting tired of stuff not working on ebay.

dispute

Good day to all. Please help me with the reopening of the dispute. Since I opened a dispute for one seller and he promised me to return the money. I waited and the dispute was closed automatically, but the money was not returned to me. How can I reop...

eBay sides with buyer despite ad images showing scratches on camera...what do I do next?

So I've been selling things off and on for the past 15 years (maybe 4-5 items/year tops), and I finally had a buyer want to return the item for the first time ever recently. For this item (a camera), I specifically listed is as scuffed and made sure ...

Issue with Tracking uploaded on time and validated....

I sell personalized products and it is common for buyers to purchase and many days later provide me with the information (image files, design description, etc...) needed to create their purchase. This buyer delay does not come into account when consi...

Just get first negative feed back this morning... the reason he gives ... too small

The item I sold was mouse pad. I have already mentioned the size clearly in my listing. I have bigger size in my listing but he purchased the small one. Why don't he check well before he ordered... In stead of giving me negative feedback , he better ...

Return request - item not as described - defect? Customer support say's no

Good day, Today we received the dreaded "Buyer asked a return", and in the description it said: "Doesn't match description or photos".I automatically assumed it was a "Item not as described" request, because it also asked for a full refund.Buyer stat...

Buyers get question in feedback section about item being delivered on time

Why are the buyers even getting this question if all a seller needs to do is get the item scanned on time. I in live Hawaii and get all items scanned correctly but some buyers mark not delivered in time because guess what? Many times delivery takes l...

Resolved! Return from Buyer "Item Not As Described"

Got my first return today....buyer requested return authorization for "Item not as described". Buyer stated that my measurement Armpit to Armpit which was 17" was actually 16.5" and as a result did not fit her. She provided photos and measurement and...

Worst Ebay Experience: ITEM NEVER ARRIVED, No response from Ebay Customer Service, no refund

TRACKING NUMBER: EW000474037FR - IVE ALREADY SENT 4 e-mails to this channel "Contact us" and you say within 24 hours i will be answered but i was already 72 hours and i got no answers, i need my money back urgent, the seller is with the package for a...

Returns

Sent out an auto part and the buyer decides he doesn't need. He pays the return shipping but files a rfeturn. Now Pay Pal is holding my funds and won't let me sent him a partial refund minus the restocking fee. What now???

Shipping costs can't make up their mind

I've noticed this a lot: when you look at an auction in a thumbnail from the list or grid, you get one shipping price. This is especially noticeable if you are shopping lowest price first. Then when you click on the auction to look at details, the sh...

UPS shipping takes a day longer to arrive

I've noticed the last five or six packages I've received from what began as a UPS shipping carrier takes an extra day to arrive. I worked for UPS many years ago. We could "remote" a package and with that classification deliver it a day later. But now...

return in error

I sold something then the buyer made a return on me but a few minutes layer she closed it and said it was under the wrong item. It still being held against me which I dont think is right. Any suggestions how to get this taken off of my account?

Uploaded on time but no carrier scan - Fair?

Hello,I have been sending items trhough USPS (USPS as carrier - Cyprus post the source) from Cyprus post to USA over a year now. Last time this happened:The post office gave me wrong tracking number by mistake and gave somene else my tracking number....

Shipping a single Trading Card

So im just starting out selling yugioh cards and have a few questions regarding shipping. If I sell a single card what is the best option to ship it, ordinary envelope or bubble mailer? Are the shipping labels only used on the bubble mailer and not t...