eBay

Buyer requested sending item to different address

The buyer paid for the item and then notified me to send their item to a different location. Why didn't they just change their address before? Any suggestions on what I could tell or ask the buyer to do without upsetting them? Newbie seller here I ha...

a growing hatred of the return for not functional

Hey trinton@ebay, Here is another of those cases where you are going to tell me I should take one for the team, even though I included a picture of the turned on screen in my listing, and you can see some ghosting he did not seem to be concerned as h...

Item has arrived at the post office and is showing available for pickup

Does this mean it's been delivered or when the buyer picks it up? Also how long does the buyer have to pick it up before the post office returns to sender? Thanks.

global shipping program

I have a question. Am I doing this right? I want to set it up so only international orders go through global shipping program. eBay said I just need to check this bottom box, should I also check off the counties on top? So basically it would be like ...

Return request by sender?

Hey all, I recently bought an item that was shipped as expected a couple days ago and I've been keeping an eye on the tracking as I usually do to know when to expect my stuff. Upon checking the tracking early this morning, I see the following status ...

shipping

Hi,I am new to selling on Ebay and would like suggestions on the fastest and easiest way to ship. I am not shipping large quantities. I have only posted two listings as of now and plan to ship about 4-10 per month at this moment. I am selling clothin...

Priority Mail Tracking Number Never Updates. Packages Lost

I need to know if anybody is having the same problem I have. I print the label, drive to the post office, give the boxes to the lady at the post office and the tracking number never updates.The tracking status never updates once the shipment leaves t...

Who would be responsible in a case like this?

I just shipped an item to NM and it just left TX. It got me wondering. What if my item was being shipped to the area of the hurricane. The post office flooded and all packages were lost in the storm. Item never made it to the buyer. Or let's say the ...

Buyer opened return request due to not reading

I sold some golf clubs. All included clubs were listed in the decription and were shipped. The buyer opened a return request saying a 9 iron is missing and wants one shipped to him. The sale did not include a 9 iron. Should I call Ebay and see if the...

seller hasn't shipped won't respond

USPS GPS tracking... Anyone used it?

So I had a package that was delivered on the 23rd, and I got a case that the item was not received. Not my first go round with INR cases. Posted the tracking, and have not heard back. I myself had a package that was misdelivered recently and showed u...

return shipping

I am returning an item an can obtain the shipping for a cheaper amount then the seller is charging me. Can I return the item using my own shipping method?

I'm on the fence about accepting a return

I sold a textbook to a buyer for their child, and it was a successful transaction with positive feedback on both sides. The buyer initiated a return, 'ordered by mistake,' stating that the textbook was no longer needed. The listing did not accept ret...

Seller shipped other items before mine

I bought an item, so did my friend (exact same item), but he did so later than me. My friend recieved his package two days later (it came from UK to Europe) with DHL and mine is still marked as Shipping info received after 4 days. My friends order wa...