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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! seller refused to refund

I recently purchased some diabetic socks from 4-sell on e-bay. The socks were extremely uncomfortable to the point of causing pain in my toes from the seam. I requested to return the socks and the seller agreed and sent me a pre-paid mailing label. I...

Buyer problem with a Hard Drive for a TiVo Premiere I sold.....

Sold this on eBay with no refund option:"Original 320GB Western Digital Hard Drive from TiVo Premiere TCD746320"Removed from a working TiVo Premiere Series 4 TCD746320.Got this message from the buyer today. It worked and booted just fine when I remov...

Ridiculously long estimated delivey date for EXPEDITED shipping!!

So I have a decent sized eBay store (6000+ items) and I was far from complaining when it comes to sales but about a week ago, from one day to the next I noticed an INSTANT DROP in sales. I would go from 15+ sales a day to barely 5. So after scratchin...

I received an item I didn't order and do not know who sent it to me

For some reason contacting Ebay seems to be completely impossible since my situation does not fit any of their options. Today I received an item and all I have to go off of is the return address. I have received everything in my orders that says deli...

Photos wont upload

I keep trying to upload pictures of an item I received broken....they don't upload and it says I can't try to upload anymore. Don't know what to do to make it work. Never had this problem before.

Resolved! Local Pickup Question

I just sold a pair of tire chains today. I printed the shipping label, put in on the box and read the address. It turns out I was about to ship this medium flat rate box ~5miles from my home. I contacted the buyer, he said he would be happy if I drop...

Problem with Returns and Return Label

Hello, im having a bit of confusion over this.. i sent an item back to a seller with a return label, i saved the label to my USB and printed it out at a print shop not far from me, i sent the item back but ebay is still saying "print label and return...

Alert: Substantial FedEx Shipping Surcharge Increases During the 2017 Holiday

Sellers who use FedEx services need to be careful of the following surcharge increases this holiday season during the period from 11/20/17 to 12/24/17. Some of these will hurt you (and I will probably mock you when you complain about it after the fac...

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GLOBAL SHIPPING PROGRAM eBay subcontactors sevices GSX & ARAMEX is collapse!

It is a bad one service I ever met!!No call answers no email responds. Delivery information and tracking updates all is wrong. In many cases it's show "delivery attempt was done no one at home. delivery rescheduled". It's an one BIG Lie. No attempts,...

BAD BUYER BROKE EVERY EBAY RULE & POLICY + WON CASE~ HELP!!

PLEASE ADVISE, Buyer broke EVERY eBay rule and policy from misuse of returns to filing a false claim to altering item to not acknowledging photos, description, return policy, and eBay computer automatically is letting them return item on my dime! how...

Seller sent item a month later, won't take return

Hello, I bought an item on 10/1 with shipping expected by 10/13. Seller never uploaded any tracking, so I contacted seller on 10/12 asking about the item, to no response. So I contacted eBay on 10/17 saying I never received the item, and then called ...

USPS denied claim for not having insurance - shipped Priority Mail with $50 insurance?

So I shipped something priority mail, which should have included a $50 insurance. I filed an inurance claim and was denied because they said no insurance was asscociated with this package? When I checked online it said it wasn't elligible. I sent the...

New Refund Option - 50%???

Did I hear that right? If we offer free returns then we can only refund the buyer 50%? Does anyone know the specifics on this? It seems like this slightly negates the buyer scam of returning a different item than purchased (which is our main culprit)...

Global shipping greece

I have recieved an email what i have take the item. Tha post combany is global shipping post. The tracking number is UPBEE0016E8911D3C7F4And i don' t take nothing.What i have to do now?

Certified Return Receipt Requested Package

On October 14, I sent a package with Return Receipt Requested. I have not received the Receipt as yet, although the Buyer tells me she has received the package. She says I should not worry about the Receipt, but It is not posted as Delivered in the t...