Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

REACH out question in regards to buying & shipping???

Dear Community In need of some help with 2 issues, my have been a member since 09 and have over 500+ purchase items with feedback score @ 100%..... 1) Issue #1, on my last 10 purchases, probably 4 to 5 packages have been a no show my $$ was returned ...

Resolved! How do I return a counterfeit item without paying restocking fee?

The seller sent me a clear counterfeit and I'd like to return it, but the seller has a 10% restocking fee on their listings. If this was a case of me not liking the item, I'd be fine paying the fee, but as it's a counterfeit I think I should be exemp...

Item Supposedly Damaged During Shipping?

Long story short, sent someone a perfect-condition item.They then message me claiming that a small cartridge (about thumb sized) that was in a bubble wrap container, and also wrapped in at least 3 layers of tissue paper “split down the middle”. They ...

Resolved! I have opened a case but suddenly the case is closed without giving me the item or any refund

I have opened a case a month agoI always contacted with the seller via messagesBut suddenly my case has been closed by ebay.com because of not getting any response from meI still don't get the product neither any refundwhat should I do now..??Please ...

eBay sides with buyer

I sold my favorite paid of shoes on eBay and buyer paid $280 total. (Louboutin). I have pictures of how I sold and mailed shoes. She opened box and her her new puppy got ahold of them. She is claiming I sent them that way. I did not send them like th...

Tracking scam?

I just bought a product from a seller that has mostly good feedback, but some pretty negative feedback as well (around 97% or so). I thought I'd test my luck and I bought the product anyway.Well he shipped my item out yesterday, and I decided to chec...

Vetrans day and PO closure

So I sold something Thursday and have one day handling. My calendar said Vetrans day was Friday. My Ebay ship by date said I did not have to ship till Tuesday (?). I went to USPS site and it said today (Saturday) is the observed holiday. So was the P...

Resolved! A buyer wants to have an item shipped to a diifferent address than her billing address

She would like to purchase the item as a wedding gift and have it sent to the bride-to-be's address. She asked the receipt be sent to her (the buyer) address. As a buyer, isn't our "receipt" basically the transaction information on our ebay profile? ...

Wonder why UPS rates are so high?

Pittsburgh, KS is only around 80 miles north east of me.It passed right by me headed to Texas.How does this make any sense?

Changing shipping to international

I had an item listed. A buyer was interested in purchasing it, notified me he was an international buyer, and I had no problem with him purchasing the item. The buyer won the bid. Our discussion basically came down to him willing to pay the differenc...

USPS First Class International tracking

I always check my tracking - just to stay on top of things. I sent a package to Australia and noticed it was in Maryland(from NJ) for 8 days - it had been scanned 25 times. It went back and forth to four Areas(Baltimore, Catonsville, Linthicum Height...

Resolved! Defective item return question

I bought a bluray set and the seller listed that there were no scratches or other damage to the disc. I got it in and one had what looked like a pin size burn mark and the other had a bunch of marks that wouldn't wipe off looked like someone was writ...

Veterans Day 2017 per ebay is different than per USPS website

Ebay doesn't allow a mailing label to be printed for Friday, November 10. Why is this, when per the USPS website the postal holiday is Saturday, November 11 not Friday, November 10?

Might as well do away with tracking info

Not sure where Ebay pulls it's tracking info from, but in a lot of cases it's pretty much useless to the buyer. When "My Ebay" shows that item has shipped I would imagine, in most peoples minds, the term "shipped" means that a least the carrier has p...

Seller is neither responding my emails nor shipping the item.

Seller is neither responding my emails nor shipping the item. Ebay says I need to wait until promised delivery date before opening the ticket. My money is stuck with seller. It is stuck there for next two months. It is like seller has got a loan from...