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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

New Refund Option - 50%???

Did I hear that right? If we offer free returns then we can only refund the buyer 50%? Does anyone know the specifics on this? It seems like this slightly negates the buyer scam of returning a different item than purchased (which is our main culprit)...

Global shipping greece

I have recieved an email what i have take the item. Tha post combany is global shipping post. The tracking number is UPBEE0016E8911D3C7F4And i don' t take nothing.What i have to do now?

Certified Return Receipt Requested Package

On October 14, I sent a package with Return Receipt Requested. I have not received the Receipt as yet, although the Buyer tells me she has received the package. She says I should not worry about the Receipt, but It is not posted as Delivered in the t...

Not sure what my shipping is

I recently just sold a cell phone and when I posted the item, ebay put in a shipping price for me that was well below shipping cost (3.64). I revised my original post and put in flat rate shipping, however, I never saw the exact shipping price on my ...

N64 Game arrived damaged?

I opened up my package last night and the first thing I noticed was the N64 catridge (game) had a chip in the corner that would open up the case holding the compenets together. It came in a secured bubble envelop and found no broken shards from damag...

How to warn ebay against a seller who might be a scamer?

Hi there! On Sep 1st I ordered some items from a Chinese seller. The delivery could take up to 2 months. On Nov 1st, I still hadn't recieved it, so I contacted the seller to get a refund. He asked me TWICE to close the case in order to be able to ref...

MMI Car Bluetooth device not working

Good DayI recently bought a MMI Car Wireless Bluetooth Device and now the device is not working at all as it does not recieve power from the car.I contacted the seller of the product and after I explained the problem, he informed me that my car is ri...

Persistent Glitch "the refund you sent didn't go through": eBay sellers left out of pocket

There is a persistent problem at eBay. It happens when sellers receive return items back from buyers. Some recurring glitch makes it impossible to refund the buyer afterreceiving the returned items. As seller you have to ask eBay to stepin for them t...

shipping

I can't ship to Brasil.

Item sent and arrived in good condition as buyer verified with postman but Ebay accept as damaged

Has anyone experienced this situation?I shipped an item to China with insurance . Item arrived and buyer sent me emails telling me the item was not authentic by the way we went back and forth before I accepted offer. I did not want to ship because of...

USPS Priority insurance policy mail become uninsured afte it's scanned in by your local post office.

Hello, I rent a post office box as USPS does not have USPS service at my street address that is shared by others individuals and a couple businesses who use the same street address. It became difficult to make USPS deliveries to the street address so...

Resolved! Seller keeps saying she sent my package but hasn't!

Hi! I made several purchases 5 days ago and all but one have been shipped, are in route and I have tracking numbers for them. The last purchase is the most expensive and crucial that I need to receive. I have sent the seller several messages about an...

First Ever Return Request....

Good evening all, Wanting some input about handling a return request. First, the item was clearly stated as missing parts, no gaurantees, and for parts/repair (all phrases I used in my listing, and some in bold!).Seller sends a return request today s...

Resolved! Not as described return

I have an open case where a seller has a 30 day buyer pays shipping return policy, but refuses to accept a return as they don't want to send a return shipping label for an item not as described. They claim it was as described and I have buyer's remor...

Item not received after estimated delivery, why do I have to wait any longer for a refund?

I bought this car emblemon Oct. 26 with an estimated delivery of Nov. 2. Haven't recieved it and seller hasn't provided tracking. Opened a case with Ebay today but looks like I can't even ask Ebay to step in until Nov. 9. Why do I have to wait anothe...