Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Disagreement With Buyer, Am I Wrong?

I recently sold an item to a buyer and plainly stated in the ad that there was a defect in the product and also included photos illustrating the problem. The product was a front grill from a lawn tractor that I am parting out. The mounting hole plast...

Global Shipping Program - FYI

I just sold an item that had the GSP as the only international shipping option. The buyer is from China and has just requested an invoice from me. When I looked into it, the invoice was to China - not through the GSP as it should be. I contacted Ebay...

What Template Can I use to Upload Tracking Numbers?

I've sold a few hundred items on eBay and I'm having Amazon ship them. I've downloaded the tracking number file from Amazon, but for the life of me, I cannot find a template from eBay to upload all the tracking numbers in one easy file. Do you have a...

Resolved! Need Advice: Seller cancelling paid order after failing to ship

Need some solid advice for a newbee Ebay buyer. One of the items I bought recenlty, paid for right away through Paypal, had not been shipped yet after 3 business days. I sent a follow up message to ask if Item has been sent since it was already in th...

international shipping returns

Made a sell to customer in UK, I live in the USA, and thought that international shipping was a great help.Been selling 15 years on E-Bay and have been scammed by overseas bidders previously, the item I sold was a dog bed sold for over $100, I paid $...

Item is shipped from a location different than the location mentioned on the ebay item details

I bought an item from a vendor whose location ebay is showing as hong kong. But when he gave me tracking number it shows shipping from Dubai. I took tracking number from the system. Is the tracking number wrong? or item location is wrongly mentioned?

Packaging tip

Hello I have read a few posts about buyer's getting items damaged in shipping. Here is something I use that may help some fellow sellers out. Saran wrap or food wrap if you will. I ship a lot of small multipule items often with fish hooks attached. I...

Good Return Rate?

Hi, im a relatively new ebay seller and have a 2.5% return rate for over 500 transactions. As sellers, do you guys have a percentage that you wouldn’t want to go over? Just curious what you guys strive for.

Resolved! Paid but not shipped

i buoght three items from three sellers and paid but not shipp untill now

Does Free Shipping Within the United States, include non-continental territories?

Hello, I often list my auctions as free shipping within the United States. Does this type of listing include non-continental territories like Puerto Rico for example? I imagine that regardless of this being a US territory, shipping there would be mor...

shipping

We all know that Ebay does not want us to make any money on shipping, it would seem that they could figure out that boxes, bubble wrap, time and effort all cost money, but they still charge us a percentage on the total price with no consideration's f...

Ebay Shipping Labels Not Working for the Past two days ???

We've tried to print Ebay shipping labels in Chrome and IE, and the Ebay shipping labels app launches but it never brings up the list of items to ship. The system just gets hung up and never loads. It's been like this for two days now. Anyone else? I...

Best Way to Ship a Game CD to Europe

I haven’t sold or shipped internationally for years because of issues of getting reimbursed for lost or damaged packages. I have a Video Game CD that is PAL (EU) that I want to sell and it is rare enough that it is worth my while to ship to Europe. W...

How does shipping work

Im asking the people buying my thing to pay for shipping. Where does the money go? Is the package pre-payed for or does it go to my paypal account?

Resolved! Bubble envelope shipping price estimate? USPS

Can anyone with experience similar to this humor me here? I usually send out usb drives in flatrate Priority Mail envelopes (the biggish ones) and it costs $5.95 on eBay (very light packages). Any guesses on what the price would be if I did it via fi...