Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Return on an item that is 'Like New' but buyer says is not.

Hello everyone, I was recently able to sell a video game of mine. http://www.ebay.co.uk/itm/302441820861?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649 After a few days the buyer opened a return case on me saying that the item did not match the d...

shipping

I was wondering if anyone else is having problems printing shipping labels. I have tried for 2 days and it will not let me print.

Canadian Customs Fees over priced?

I shipped a $20 item to Canada to a frequent customer... Never had problems in the past, but this time they charged him over $13 in fees. I know that it is just above the threshold but how do they calculate $13.. seems a bit high. Sounds like Customs...

I bought a necklace on ebay not really happy with it...

I asked for a return label, which the seller provided. I see they are in Houston. I am hesitant to send a $90.00 chain back with a generic label ( no insurance) to this company, am afraid it it is lost, I will be out the $ and the chain.

Seller did not shipp the item

I used option pay now for the item, but seller didnt marked item as shipped and he doesnt respond to my messages, what should I do? Tnx in advance

USPS Tracking vanishes ... item vanishes with it!

Hi everyone, I'm hoping to get some input from the community. I've been selliing for nearly 7 years, and I have never *knock on wood* had a package go missing, lost, stolen etc. Ever. That is, until this week ... I print my shipping labels in eBay, p...

costumer service

ok so i shipped the item like 1 month ago and it did not deliver to the person who bought the item. ebay refunded his money but the item is still on his way, what should i do?

Ebay is displaying the discounted shipping cost on FedEx and then charging full price at check out

Two customers have contacted me this weekend regarding this problem. The displayed shipping price for FedEx shows the discounted price but at check out the full price is listed. I have checked my shipping preferences and the promotional discounts for...

Late shipment marking but it wasn't late?

The item ended on Aug 21st and buyer paid. I mailed the item out the next day. The item was due to arrive in 3-5 business days. The item arrived on Aug 26th which is the 5th business day. I got a late marking though on my seller dashboard? I don't kn...

Tracking uploaded on time and validated

Greetings,This might be a newbee question but am I missing a step in my shipping prosedure? I purchase my shipping lable through EBAY to get the discount, I leave a feedback for the buyer, then I personally take it to the PO and have them scan it in....

Resolved! Tired of getting penalized from Ebay because USPS isn't scanning my packages until after 12:01 a.m.

Hi Ebay Community Board! This is my first post, but my frustration has been ongoing. I call Ebay until I'm blue in the face, and I always get the same "I'm sorry I can't be of more help", and I'm growing tired and frustrated, so I thought I would rea...

Combined shipping

Someone bought 8 lots I had listed for buy it now all at once and asked in a note to seller during checkout if I could combine shipping and refund the difference. I don't mind doing it but is this opening me up to a possible scam? I don't advertize c...

After shipping quote discrepancy, eBay rep says don’t use FedEx

I haven't sold many things on eBay so I learned this the hard way. The short story. If you are going to ship items through eBay that weigh more than 70 Ibs., and are large or oversized, DO NOT USE FEDEX.The longer story. Through a source outside of e...

Shipping option for 1 oz item?

Selling some keys individually. Suppose I could wrap some paper around them and put in an envelope for 49 cents, but no delivery confirmation. First Class parcel is $2.61 and gives DC. Anything in between as to cost?

Delivery attempt made note left/scheluded

Hello i am from saudia arabia and this is my first time i purchased from ebay i bought $50 microphone on 20 august and the estimated delivery is 8 september today is 11 september i have not recieved it yet i tried to talk with the seller but he never...