Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

International Hub in Illinois

I have my sales set that only US residents can purchase them however I do get orders to go to the hub to go out internationally. No problem. Today a potential buyer in the UK messaged me saying "When I go to purchase it it says it won’t ship to my lo...

Item is delivered but tracking does not say so.

I did not see it was delivered after a couple days so I contacted the buyer and he said it is delivered. Is this normal? Please help.

Ebay shows some shipping options for sellers that should be unavailable given the package size

I was selling an item with the package dimensions on the left in the image. When I hit Change Shipping Service, I was given a plethora of options including the FedEx 2Day One Rate Extra Large Box. At first, it seemed like an impossibly good rate, and...

Miss delivered

The idem was delivered to the wrong address, somewhere else, and now the help and contact tab wont let be in to report it.

Downsides of shipping fast.

I'm guessing me paying for an intercept is the only way to handle this. -.-

where in the world does Ebay get it's shipping rates?

I put in the exact same shipping size and weight and it is off by almost 50%. Ebay says $20.60 and USPS says $30.40. This is not the first time this has happened. I end up losing money if I ship. What the heck is wrong with Ebay?

How to reach US (SF Bay Area?) customer support.

Hello there.years ago, when I contacted eBay customer support I actually ended up with someone in the San Francisco Bay area who I could understand and who understood me. It seems now whenever I contact eBay support I get an offshore third-party orga...

FedEx Smart Post

I learned a lesson about FedEx smart post today that I thought I would share. To save a couple of dollars on a large box I selected the Smart Post Option, It has been over a week and the package has been sitting in Rockford, ILL. for 5 days now. I ca...

international shipping

all my listings are set up to ship worldwide with no restrictions; but many buyers tell me that eBay says I won't ship to UK. Any body run into this?

shipping to the UK

does international shipping ship to the UK have an interested person but they say ebay needs a different address

Accidently left package with the wrong carrier

Hi, I just realized that the package I sent had a double label, UPS for authentication and USPS for the buyer. I accidently dropped it off at USPS, so I think it's heading straight to the buyer instead of authentication. I don't know what happens now...

Here we go again on UPS shipping adjustments

Just received a $5.68 shipping adjustment from eBay for a UPS adjustment from an item that was mailed on October 30th. Package dimensions were correct. My actual ship weight was 5 pounds but UPS is saying it was 11 pounds??? This was a package from C...

shipping Labels

How do I get a refund on shipping label on item that was canceled

insurance to cover shipping.

I purchased a trailer from and individual. The transaction is being handled thru eBay and I was told I had to pay $1000 dollars for shipping insurance and it would be refunded upon arrival of the trailer. So, I paid it and next day the emailed me tha...

Buyer doesn't want item anymore after it's shipped

New to eBay and I've had a buyer ask for a refund as the item is late. The parcel sat at a yodel delivery centre for a few days due to weather ( according to yodel ) but this out of my control. The parcel is now at the pickup point they asked for so ...