Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Don't use My Hermes - Customer Service Chat Transcript - SR# 1-126889063697

Hi, I'm still awaiting a response from ebay on this debacle. Transcript attached - ref number in subject. To add to the confusion and woeful service provided by my hermes they turned up at the buyers residence and tried to pick up the parcel that had...

Ebay Becomes Fence for Counterfeit Software

I got bit by a counterfeit copy of the software Adobe Acrobat XI Pro. Then I discovered there is a 'crew' of at least 5 criminals selling the same counterfeit software. But the INSANE part was Ebay's response. I made several attempts to report this f...

Flat Rate packages

I have an item I need to ship and I paid for shipping and printed a label for a Flat Rate padded envelope. I am assuming I cannot put that flat rate label on the nondescript padded yellow mailers I normally use. Do I need to go into the P.O. and get ...

returs of money

Dear Mr Sirs I am Fernando Alvarez, from Cali Colombia I am feeling badly treated by customer service of Ebay, due I make a claim , but there was a wrong final desicion Happened that the seller with name "" she is a seller inside of USA, she sold me ...

Shipping to California

I live in Tennessee. Is there away to list items without California residants able to buy? Shipping is ridiculas!!

SHIPPPING price

I wanna buy item it was 55.55 eur +33.90 shiping, (it was whit offfer price option) i ofered 40 eur + shiping. He agreed, so when I push to pay it was 40 Eur for item + 40Eur for shiping. why the shiping price is incresed? No customs or other tax, bo...

I DONT HAVE TO CHANGE THE MONUMENT OF FOLLOW-UP OF A RETURN THAT I MADE ERRONEO

HOLA PONGA EL SIGUIENTE NÚMERO ERRONEO EN UNA DEVOLUCIÓN Y NO CÓMO SE CAMBIAHOLA PONGO EL SIGUIENTE NÚMERO DE ERRONEO EN UNA DEVOLUCIÓN Y NO HAGO LA MODIFICACIÓN HOLA PONGA EL SIGUIENTE NÚMERO ERRONEO EN UNA DEVOLUCIÓN Y NO CÓMO SE CAMBIAHOLA PONGA E...

Sold as for parts or not working, buyer no longer wants item and wishes to return it

Sold an item for parts or not working. Buyer decided they no longer wanted the item because they said it wasn't as described, even though it was clearly sold as for parts or not working. They started the return process, however the return process is ...

How to get ebay to step in

i've made a post about this(bought game that turned out to be fake), someone told me i have to make a request to refund and then X amount of days after i can get ebay to help, well i waited till the 11th, and mr scammer has send me a refund for 0.01 ...

Am I Out Of Luck For Doing The Right Thing?

Several months ago a purchased an item from a seller, which arrived in a timely manner and I was satisfied with. A couple months later, I receive a package out of the blue with something that I did not order. After a bit of research, I discovered tha...

Return on an item that is 'Like New' but buyer says is not.

Hello everyone, I was recently able to sell a video game of mine. http://www.ebay.co.uk/itm/302441820861?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649 After a few days the buyer opened a return case on me saying that the item did not match the d...

shipping

I was wondering if anyone else is having problems printing shipping labels. I have tried for 2 days and it will not let me print.

Canadian Customs Fees over priced?

I shipped a $20 item to Canada to a frequent customer... Never had problems in the past, but this time they charged him over $13 in fees. I know that it is just above the threshold but how do they calculate $13.. seems a bit high. Sounds like Customs...

I bought a necklace on ebay not really happy with it...

I asked for a return label, which the seller provided. I see they are in Houston. I am hesitant to send a $90.00 chain back with a generic label ( no insurance) to this company, am afraid it it is lost, I will be out the $ and the chain.