Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Accidentally closed return case before getting an item

Hello, I need help with a little problem. So my father bought an item from China through Ebay. They sent a wrong item to my father so he contacted the seller. Seller said that they will send the correct item (its about 25€ so they didnt want him to r...

Ship Only to Pay Pal Address?

So I am looking at an item. It says they only ship to verified paypal addresses. Is that allowed?

Resolved! how to create and email a return shipping label to buyer

Hope I don't sound to silly but I have to send a buyer a return shipping label and I have no clue how or where I can create and send it. Can anyone help me? I've searched eBays how to do stuff section but cant find a link to do this.

usps tracking labels

Hi everyone, I've been using paypal to create my shipping label for quite some time now and noticed that a tracking # is already included when you purchase a label. I just bumped into these recently: https://store.usps.com/store/product/shipping-supp...

Shipping Policy Question

Is it possible to sort active listings by shipping policy? I have several policies and I need to search for all of the listings that have one particular policy because some of them need to be switched to another policy (but not all of them). Thanks!

Package returned, wrong address

A package has returned a couple of days ago, a note on says "unable to forward, return to sender". Tracking says that the buyer moved without providing a forwarding address. Do I wait for the buyer to reply to the message I left him? Do I cancel/refu...

Resolved! eBay gave me a refund after I already got one from the seller

Hi so I want to start off by saying I already spoke to eBay and they this, but they weren't very clear on how this would settle itself. Me and the seller agreed on a partial refund, she refunded me through eBay once she received the item and eBay sen...

Automatic Returns - buyers can now return used items

Unless sellers have free returns on their listings, buyers can purchase an item and use it or wreck it and return it for only a 20% restocking fee. They can even send it back missing parts and still, only a max of 20% if that is what your restocking ...

Global Shipping Program Sent the wrong parcel

I have received the wrong items and the seller mentioned that Global Shipping Program has labelled the boxes wrongly thus sending me the wrong parcel. Resolution Center only brought me in circles which I couldn't even 'get ebay to step in' despite ra...

Shipping

I sold an item and the tme I listed to ship the item was 2 days. The item has not been paid yet and the 2 days have passed. Do I have to ship the item before recieving payment?

Resolved! USPS Keeps telling me my item is in transit every 24 hours

I ordered my item on the 18th, and ever since the 19th USPS has kept saying my item is “in transit”, it has said this three times now, which is strange since the item I ordered is from Nebraska and I live in Colorado, does anyone know what this means...

Hi. Can i do dispute for partial refund

Hi!Recently I bought a laptop. But when I got it, I noticed that the description of the video card does not match what I got.I tried to communicate with the seller. But he said that when he sent all the characteristics coincided.I took screenshots of...

Can anyone give me some advice what to do in this situation?

Hi people.I am absolutely desperate. I need some help, I do not know what to do.For the first time, I feel so insecure and unprotected on E-bay.I have ordered & paid via paypal some products (more than 5 in total) from hookbook8 seller at 5th Novembe...

Priority Mail package not delivered after 8 days, now delayed?

Bought a $65 item on the 11th and the seller shipped on the 13th so can't fault him. Estimated delivery date was 16th. Tracking # 9505515611997317091178 says today, The package is delayed and will not be delivered by the expected delivery date. What ...

Item not received...european seller...tracking provided...

ebay please assist me did not receive my parcel item 252711670455 tracking number 907213849cni need my parcel or money back i bought this item through you ebay please assist me company nameEXPRESS 198710