Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping

I put my vacation setting on. In the header I asked people not to pay for items until my return. They did not read and ignored my request so now because I was in the hospital and could not ship within the 24 hours I am being given a low standard on s...

HELP! Buyer returns order but never opened a return case.

I shipped a $55 order last week to a buyer who seemed excited to get the items. Today I go to my mailbox and she sent it all back (with tracking). I didn't even know about the return because the buyer never messaged me or opened a return, nor did the...

mdk-007

hi maybe someone tell me what i can do whit this:i bought 3 wallets from mdk-007 10$ each. On aucction seller said that wallets are authentic and everything is fine. How i was suprised when i get fake wallets( see pictures 1 this is what i get, and s...

Seller fraudulently misrepresents the items location

This seller,represents himself (and the item) of being in Walton, Kentucky; Seal Beach, California; and under other eBay names claiming to be from Kentucky, USA. They are from China!!!How can I get them banned from eBay?

Do I just give up on package shipped to Thailand?

I used eBay's shipping service to send a package to Thailand through USPS International (small p ackage). When I use the tracking number, the furthest it will track is that it left the country on July 5th. I paid over $30 for shipping and the buyer c...

How I Pay For Shipping

Hello, I have a problem. The paypal connected to my account and the paypal that my shipping goes through seem to be different! Please please tell me how to change which paypal account will be charged for the shipping labels I print.

Need every piece of original packaging if item is defective?

I'm trying to return something a seller claimed had never been removed from its box, but clearly had been. I just realized I stupidly threw out one piece of the original packaging (not the whole box, just a piece of plastic meant to hold one part of ...

USPS claim with Business account as a third pary

I'm shipping through a fullfillment center and they have a business account with USPS. The FC is charging for everything, even for claims so i need to do that myself. If i need to make a claim with USPS, can i do it through my own login on USPS websi...

I received a package, and in it there was only broken glass. the teapot was not wrapped on the insid

I received a teapot of glass, but it was broken. The box was wrapped but not the teapot inside. I wwould like a refund.

Handling Time Option for eBay Guaranteed Delivery

For eBay's new Guaranteed Delivery service, if I were to choose the Handling Time Option - in where I would have to use eBay labels - does that mean that I'm paying for those labels or is eBay paying for it?

Buyer requested return because 'Item is broken' after two weeks of using the item

I sold on ebay the audio amplifier (used, 20 years old, without guaranty or return policy)Buyer got the amp and informed me that everythyng works fine, without issues and buyer left me the positive feedback.But after two weeks buyer reported that amp...

🛄✈️🛄 Inquiry for eBay SPAIN sellers

eBay SPAIN sellers Hi everyone from Spain! I need a help. I am a big collector of tropical plants and I am searching for an Ixora plant which is possible to order and deliver anywhere in Spain. I am based in Czech Republic, European Union and this pl...

Unfair/Bias Return Policy...

I recently sold a Speed Graphic camera and it was shipped the same way that I have shipped dozens of these cameras, wrapped in bubble wrap and put in a box full of foam peanuts. The buyer starts a return request today, posted pictures of a broken cam...

Item return

Hey so I opened a case for a return and it ended in my favor and I shipped the item back and I was wondering does he have to confirm to eBay he received the item for me to get my money or when the item says delivered via tracking number and also will...

Resolved! It must be in the water, ANOTHER SNAD claim! This one is soooo ridiculous.

OK, I don't what people are drinking out there, but you have to stop. I take it anymore. I just got Another SNAD return request with the statement "The power adapter does not fit into the device. There is no way to use it. and there is no on off butt...