Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! How to create shipping rule for US and Canada only?

Ive searched around but cant find an answer for this. How do I create a shipping rule where I only ship to US & Canada? Sry if this been asked before but Ive been searching. Thank you!

International shipping agency mixed up packages

2 packages shipped internationally both to the wrong buyers, because the shipping agency mixed up the shipping labels. One item is about $ 300 more expensive than the other. Cannot get the purchaser (who subsequently is holding a very expensive item ...

Time Frame for eBay to change a False Return Reason to Remorse Return

Good morning ya'll, Received a return request this Sunday morning (Nov 26th).After 7 days arrival.Reason given: Doesn't seem authentic Further exchanges revealed that it was a buyer's remorse -"does not like it - change of heart/mind.." No problem. W...

JUST NEED SOME ADVICE ON A REFUND PLEASE

Can someone give me advice what to do please. I shipped out a brand new Fossil watch (great quality) that needed a new battery (which I advertised). I also stated as is no returns. It works fine as I tested the winding part of the watch. Now they wan...

Resolved! Reduce printing and shipping supply costs

Any tips or tricks to reduce supply costs for printing and shipping? As far as shipping, I use a myriad of free USPS boxes as often as possible, and recycle boxes in good condition from purchases I receive. Any corrugated boxes or bubble wrap I need,...

Refund granted but no balance shows in Gift card or Paypal (originally paid with gift card)

I recently returned an item for a refund, got messaged yesterday that the seller received the return and has granted me a full refund to my 'paypal', however I originally paid with an EBay gift card (balance still shows $9.00) and there is no balance...

Why is ebay screwing their sellers for lying buyers

My Fellow ebayers, I'll not burden you with my voluminous letters of complaints to ebay of there out right lies from various names of the people in the Philippines, running that part of ebays B/S game! I have been an ebayer for over 7years. Ebay is a...

Buyer refused package how would you handle

Hello! So buyer sends in offer, I accept and ship. Later in the evening, I get an email from her asking to cancel transaction she didn't see a blemish in one of the photos, the boots are not in excellent condition as stated. She wants a full refund. ...

Package delivered on sunday?

I ordered something and it was shipped by Fedex Smartpost. I see that it is in the post office on friday, so I said, oh well, I have to wait till monday. It arrived on Sunday. Is that normal or was it a mistake. I'm obviously not mad, I am just confu...

SLOW COMMERCIAL SHIPPING CAN BE BIG PROBLEM

After almost a year on hiatus,we are slowly returning as sellers.The huge problem we see is the really slow commercial shipping.We buy,a lot on ebay,for our rescued dogs.Recently,a small item was shipped from GA to us,here in NC.So far,12 days,no pac...

How can i contact Ebay about Bad Seller? except call

Hi I bought CD drives and it was New condition at ebay page. I received and it was not sealed and used with a lot scraches. I sent a message to seller about partial refund but no response. I claimed via Paypal. Paypal said return this for refund. I'm...

Strange refund case - need advice

A case I recently opened ended...strangly...and I'd like some advice on ebay/paypal policy regarding the situation. I recently won an auction for a new in box, never used, Sega Dreamcast. Auction ended for roughly $300. Once I receive and open the it...

Shipping page switched to UPS only

Anyone else having this happen? When I use the PRINT LABEL button for purchase shipping I am directed not to the usual page but the a UPS shipping only page. I have tried everything I can think of and have changed nothing. HELP

Global Shipping

I need some advice from the eBay community. I don't know what my next action should be or even if it is possible to take legal action. I sold a product thru the Global Shipping Center. I drop ship most of my products and the drop shipper supposedly s...

Should I accept this return?

I had a buyer purchase a snorkel mask for $50 including expedited shipping. I had only used the mask once and I feel my description was very accurate. The buyer messaged me that he needed it no later than 11/5 becasue he was leaving town. I made sure...