Shipping

Forum Posts

Sorted by:

Resolved! Global Shipping Program Weight & Dimension Issue

I forgot to uncheck the Global Shipping option on one of my listings, and the item sold to an international buyer. I didn't input the weight or dimension for shipping when I created the listing because I offered free shipping within the US. The weigh...

Item problm

HelloBought an item ( Engine Camshaft) something like 4 months ago, paid for the item and it arrived . Unfortunately the camshaft didnt fit my engine type so after conacting the seller he asked me to send the camshaft back in his original box and tha...

return item

how to Responding to a request when your buyer doesn't receive an item

Wondering what the community thinks

On items I've purchased from China, Every seller until recently posted a tracking number when an item ships. Sometimes it says "This is an Untracked Service". These numbers typically begin with ID or occaisanally LW. Tracked items begin with LK. I pu...

Resolved! Can I vent just a little?

I sold a new with tags, Diane Von Furstenburg silk dress. As I often do before listing, I search Ebay to see if there are other identical or close to items running. I like to see other selllers perspective on an item. Another seller had an identical ...

Resolved! Are sellers allowed to have DESCRIPTIONS that do not match the TITLES and expect buyer to pay return

I came across a listing and yes, I have emailed the seller for clarification, but I wanted to ask the community if this listing practice is "legal". I am looking to buy a particular pet toy that I am very familiar with. It comes in two sizes, standar...

shipping

I have purchased an item , it is 60 days now and not receiving the item

Returned item unclaimed and got returned back to me, seller asking where is the item? So confusing!

I am the buyer. I bought something from a seller and it was not as described. I opened a case and the seller agreed to refund and take back the item. The seller refunded me.I then used the pre-paid return lable to return the item back to the seller.T...

USPS Lost my package & tracking number

Almost 3 weeks ago I shipped out a $215 item to a buyer. I printed out the label (Which was PRIORITY MAIL) on July 12 and dropped off the item at my local post office the next day. I sell items all the time, and so we went through our typical routine...

Bad Company to buy phones from

I paid for a supposedly unlocked cell phone and that was not the case. The phone was locked I returned the phone they claimed they never got the phone so ebay sided with them and I got screwed out of my money and from the reviews I've read I'm not th...

Shipping

Hi, Can anyone tell us why when we are developing an add to sell, we are picking standard shipping which states 2-3 bussiness day, but when our add shows up it is saying 4-8 business days? It is very confusing and we are new sellers, If anyone can he...

Seller Wants Me To Return Shards of Broken Glass

Purchased 4 jars. One arrived broken due to insufficient packing. Sent pic and requested 25% refund. Buyer told me to go to post office and make insurance claim. I said not my job. Seller offered 12.5% refund. I denied it. Then Seller accepted the re...

eBay actions after an appeal

EBay refunded the buyer after there review of the case and made this statment"We reviewed this case and have closed it without any refund to the buyer. We determined that the item may no longer be in the same condition that it was in when it was sent...

Are there any cons to shipping to a P.O. Box?

Are there any negatives to shipping to P.O. boxes? If I shipped to a P.O. box and buyer did not pick up the item, does it come back to me and I have to reimburse the buyer? Could a buyer see it in the P.O. box, change their mind and refuse it and it ...

Resolved! MULTIPLE issues with buyer including feedback extortion & a fraudulent INR case - HELP!

Hi, I have a couple of questions for the eBay Selling Community regarding a buyer issue I am having. So, I sold a dual screen dvd player 2 weeks ago. As I do with all of my items, I shipped it USPS with tracking & insured via the eBay Shipping system...