Shipping

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Customer Returns problem for Sellers

I am having a recurring problem. I realize that in order for ebay to remain competitive in the market, that it has to offer easy returns. However, the return software for the customer is basically geared like this.......do you want to pay return ship...

Unable to Print Labels off Firefox on Zebra printer

So, I did a refresh on FireFox and it messed things up. I was able to get all my tabs and bookmarks but, My Zebra LP 2844 printer will not print. It will go through and print out a blank. I have to go over to IE to print and I don't want to keep doin...

how receive a Refund of my money?

I buyed 3 articles in ebay and i canceled, but i dont see my money back in my paypal account, can u explain how can have the money back thanks

Resolved! Updated Listing

Hi everyone,I just recently purchased an electronics that I thought was new. I got it today and it said Refurbished, so I check the eBay page for information about the condition and found nothing at all. So I decide to contact the seller to see what'...

unsolved return and cheated

I bought a pair of gloves as a new item and I get the pair used and all cracked leather I sent the pictures to the seller and he sent me a return ticket to an address where I am no longer.I explained this to the seller but he does not give me any oth...

Scratched watch

I brought an Apple Watch but when it's arrived it has a scratch on it. I contacted the seller who is unwilling to refund or return and is blaming me for the scratch as they say it wasn't there when she put it in the box. I started a return but as but...

Anyone with experience with Polish Post?

Purchased item 3/23/17. Seller shippped next day via Registered Priority and item left Poland 3 or 4 days later according to Polish Post Tracking. Ebay says should receive by 4/17/17. USPS website says not trackable from Poland. I am content to wait ...

Buyer return multiple items but didn't put the expensive one back in display case

Hello, I am having problem with this buyer who bought multiple items from me and now returning some, but one item (a large 46 carats natural opal)is very expensive and was in a display case. I wrapped that opal with the case very carefully with bubbl...

The day Ebay asked me to commit a felony!

Today I recieved an item in the mail that was broken by the customer. I asked for an appeal having all the documentation proving the item was fully functional and packaged properly. Ebay refused my appeal and told me to bring it to the USPS office an...

Final Value Fee on Shipping ?? This is even legal??

It's so hard to make any money on ebay anymore !! Not cool ebay !!

30 Day Return Idea

For all sellers frustrated with having to cowtail to the 30 Day Returns.Here is what I did with all my listings:"Return in original sale condition only. New items must have attached Tags. May require photos of claimed damage/defect. If asking for a r...

Problem with Combined Shipping

A buyer requested to do combined shipping on two items. I sent them an invoice and somehow it showed them less than what I put. I couldn't ship the items because it wasn't enough for shipping. I sent them a new invoice and they now says it shows even...

Shipment appears stuck at USPS facility per tracking.

Hi All,I am new to this, if anyone can please help it would be greatly appreciated. Long story short, I bought an item (Buy Now) in the end of June (2017). It said it was to be shipped from "Granite Falls, NC." I saw no tracking info for 2 weeks unti...

Resolved! Refund process

Hello I am trying to get a refund for an item that I didn´t get. I followed the directions below but when I go to case details there is no "respond to case" link. What can I do ??? Details on how to escalate your case: Follow the Case Details link be...