Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Ebay won't refund

Hey there. What should i do. I bought and item, and suddenly Ebay send me a message that the item i was looking for is gone. I had paid, But not the seller and the item is gone from ebay. Can't even find my item on my buying list. And now i asked for...

Item marked shipped, tracking shows not shipped

I ordered a PS4 on August 2nd, seller left positive feedback. August 3rd it was marked shipped and provided tracking number. Tracking only shows the label has been printed and hasn't changed at all yet. Seller hasn't replied to my message. What shoul...

Vaction Hold late shipment

I have a question for those with ebay stores. I put my store on vaation hold following the instructions on the ebay help page http://pages.ebay.com/help/sell/placing-store-vacation.html As noted, I cold hide the items or leave them active and put a m...

User avatar by Adventurer
  • 321 Views
  • 3 replies
  • 0 helpful

buyer will pick up-shipping not needed

I have an item sold but the buyer dioes not require shipping. He is local and we can meet on a determined date. His payment included the shipping charges. Can the shipping charges be removed or do I do a Paypal refund after the item is picked up?

Seller cancelled an auction I won

I won an acution a couple days ago and paid for it, however today (after the seller marked the item as "shipped") I get a message it was cancelled and the seller tells me the shipping is way more expensive than he thought. What gives? The listing cle...

User avatar by Adventurer
  • 595 Views
  • 10 replies
  • 0 helpful

USPS missing its destination.

I shipped a package via media mail from California to Utah. The item tracking updates have halted and last states that on August 2nd the item was at a regional facility in North Carolina. This went way past its destination. Is this a common occurance...

bulk edit shipping msg "Please provide the correct information in the highlighted fields."

08-01-2017 03:49:11 PMHi, I've tried 5 times now. I've tried in IE11 and Chrome ... I select all items and go to domestic shipping and put in the accurate info then click save and all I get is a red message Edit domestic shipping "Please provide the ...

User avatar by Adventurer
  • 303 Views
  • 4 replies
  • 0 helpful

eBay auction

I've never bought anything via eBay auction. There's An item I'm watching that is listed with free shipping however in the description it says it's up to buyer to coordinate shipping and pay for it. Is this normal for auctions on here?

User avatar by Adventurer
  • 255 Views
  • 4 replies
  • 0 helpful

Classic site will not load

I have 3 international packages to ship and I cannot access the regular webpage/classic site. The app doesn't have an option to print internationally. Please help!Lisa

Found out the SD card I bought is counterfeit, now what?

I bought a "genuine and authentic" Samsung EVO 128GB SD memory card from a seller here on ebay in January. For the first couple of months it worked fine but now I can't play back any video's or music I have loaded onto it. When I went back to the sel...

Sold 2 BIN IPR items to same buyer - Only allowed to print 1 shipping label?

Is this normal? I sold 2 items that were BIN w/ IPR to the same buyer. Each had free shipping. Ebay combines the 2 sales and only offers me the option to print 1 shipping label for a combined package. I don't like to combine shipping. I prefer that e...

User avatar by Trailblazer
  • 253 Views
  • 3 replies
  • 0 helpful

Resolved! Don't use fedex tell your sellers not to use

Fedex is the slowest shipping and will damage the boxes and won't take responsibility for what they did. My item from California was shipped Monday morning and with fedex it won't be here till Tuesday so 8 days for fedex to get a item from California...

Resolved! Shipping Labels generated by eBay/PayPal may contain errors - Seller must check!

I recently sent an item out using an eBay/Australia Post prepaid shipping label without very carefully checking it. The line with the street address was missing, so the item was not delivered. The tracking info via the PayPal site showed the correct ...

User avatar by Not applicable
  • 300 Views
  • 2 replies
  • 0 helpful
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