Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I can't for the life of me change the address on my packing slip

I went into 'account' and 'addresses'. I have deleted this address completely from anywhere that it was showing up. It won't delete. I delete it and it's gone so looks like I was successful at deleting it but when I go to print the packing slip again...

shipping charge

is it cheaper to ship back an item with EBAY label are use another method 12;00 seems a lot to shipa small box back

My experience - importing Plants from Thailand

Earlier this year I bought some Amorphophallus bulbs from a Thailand plant nursery. It didn't go so well. Shipping time wasn't so bad, 3 weeks, but the bulbs were molded. I suspect they were wrapped wet after dipping.... Anyway, I lost about $100 on ...

Not as described return

Extremely disappointed with eBay's Seller Protection Policies - BUYER FRAUDULENTLY ASSERTS ITEM NOT AS DESCRIBED / DEFECT I sold my iPhone 7 plus on eBay the other day after upgrading to the new iPhone x to a buyer with a feedback rating of 8. I rece...

Shipped wrong item to buyer now they will not return my messages

Okay I am needing any insight here on this huge mess I have landed myself in. This is how this all began.Upon a few auction endings same day I had listed - I accidentally mixed up package and address label. Making two buyers receiving wrong item. One...

Resolved! Why do some seller have "Ostrich Syndrome" when they can't resolve buyer problem?

Recently I had issues with items from 3 different sellers. I contacted them all via normal ask question first to see what could be done. First seller, China, sent me wrong item. The seller responded 2 days later asking for picture (even though I did ...

Priority Mail from Kansas City to St. Louis Day 5 - Still not Delivered

I sent a boxed Barbie via Priority Mail on November 9. It was going from Kansas City to St. Louis. It still has not updated as delivered. What’s up with that? It seems like it has spent forever in St.Louis. This is the second package this week this h...

Resolved! TRS return requirement discrepancy

Thanks to the new terrible iOS eBay app update, I have had to go through my listings and make sure my return policies are all 30 days in order to maintain my Top Rated Seller benefits. In my shipping policy page where I can edit policies it says I on...

Lets talk about overseas (Not mentioning any names but their their initials are CHINA) SHIPPING

I am at fault for shopping at these overse asjunk stores but paying $0.99 for 2 large balloons instead of $7 just seems so much more economical. I have even looked for these 36" diameter balloons in stores here and So I wait my 6 weeks and nothing Bu...

What do you do about packages with tracking that always shows in transit?

A package was supposed to arrive the beginning of Nov. When I look at the tracking it still says "in transit." Tracking on USPS site has an ALERT: "Your item was forwarded to a different address at 9:36 am on November 1, 2017 in COLLEGE PARK, MD. Thi...

upset

I am upset. I purchased 3 items last august 24 and till now i still not receive those items even i checked already in the post office. I live in dubai, uae. i want to try again to buy but i am afraid now that i will just waste my money to this seller...

Resolved! Seller refuses to give refund

Hi, I have a situation in which I purchased an item back in April of 2017. After about a month, it broke. I contacted the seller and they said they suggested I bring it somewhere to get fixed. Well I tried that and no one will touch it for fear of br...

Back wash barber shampoo

item # 12ZE2F770393182670 This was delivered to my house on Aug 17th I refused the order because to many was shipped. I have been trying to get a refund since then and still have not received one. The merchant is telling me it went through pay pal ? ...

Resolved! Seller is asking me to close return request

I received items that were very poor quality and didn't look like the picture. I opened a return request and the seller claims they can't send me a return shipping label with it open. Is this true?

Seller provided tracking number never moved and do not cancel the order

Hi, I purchased a item from this seller and on the next day he provided the tracking number. I found a better deal from another seller and made a return request and asked the original seller to cancel the order since I did not see the item had been r...