Shipping

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What's the best way to estimate shipping cost?

I have some items to list and the pricing is going to depend on shipping cost. Most sellers of similar items have free shipping and price around $9. Or they work the shipping/price to come out to about $9. Auctions go for about $9. The item is a tone...

Resolved! QUESTION: Free shipping bulk revise adding shipping cost into item cost

Hi everyone.I want to be able to implement free shipping to my 4k listings but if I do I will be losing a lot of money on the shipping costs. Is there any tool / way to bulk revise my listings to add the current shipping price into the item cost? Tha...

wrong shipping method.

Hi,everyone.I bought a pair of shoes on ebay.However,seller shipped me cheaper method.(priority→first-class)I know might be not a big difference but it's unacceptable to me.How do I solve the problem?

Resolved! Undeliverable as addressed

Hi, I sent out a package on the same day it was purchased and uploaded the tracking number on E-bay.To make a long story short, the end result is that apparently one number is wrong on the mailing address (It was obviously my mistake because the buye...

Shipping labels not printing optioned at purchase

Last 72 hours, when I batch a group of orders from my store to buy shipping labels and print them, it buys them, but then says "Encountered an error when logging into Pay Pal", but it processed and shipped the orders and bought the labels, just now h...

Seller charged restocking fee for returning a defective iPad saying it is not defective.

I purchased an iPad Pro 10.5 to use as a note for my graduate school that started on 8/21/17. The iPad arrived on 8/22, and I was very excited to finally being able to write notes with it. I had no trouble setting up iCloud and downloading apps. Howe...

Resolved! Buyer complains about item , offered refund, says threw item away

I sold a pair of shoes to a lady. She emails me shortly after receiving the item to complain that when she put them on and walked out of the house, the soles on both of the shoes just crumpled to pieces. While I find this somewhat incredible to belie...

Buyer damaged item, wants return - Vintage Doll

I'm sure this will end up just being a lesson to be learned from but I'm a bit floored so am searching for any way I can to complain and understand if I'm missing something. Sold the below item to a user who had posed a question within a few minutes ...

Global Shipping Glitch. App Developer URGENT

I am trying to use the Global Shipping from the USA, with free domestic shipping offerred on my items. On a desktop PC, the selected countries are shown on a dropdown menu and the various charges for each country can then be seen. On mobile however, ...

How to turn on Global Shipping Program?

A seller in the U.K has an item on auction that I would like to bid on and via message has said that they are willing to help etc but they can't work out how to turn on the Global Shipping Program so as it allows me to bid and them to ship to me. Can...

EBay cancelled my refund

Hello. I purchased an item on eBay which was sent to a pick up point far from my house. The seller mistakenly sent it to an incorrect addresse. I was unable to pick it up so after several conversations we agreed that I would be refunded. The parcel w...

Can You Ship Priority with Postage Stamps?

I have a flat rate envelope I need to get mailed but I didn't get out of work in time to go to the post office. Can I stick it in my box tomorrow with regular postage stamps? Thanks!

eBay and shipping, a dark alliance ??

The way ebay (and paypal) handle shipping is generally good, works well and discounts are great. they've come a long way over the years and its remarkable really how everything can integrate between ebay, Paypal and shipping. BUT! a few things strike...

Seller not responding to me

I purchased an item and when i recieved the item did not work...I contacted the seller and was told by the seller that i should email a video of the problem. I did so and was told by the seller that i would receive a new item...I have not receive a n...

Buy stole my Chase Funko and sent back a non-chase

I sold a Chase Varient FUNKO Pop of Weaponized Rick worth $25. The box was damaged in shipping and the buyer had sent pics and requested a refund. I went through with the refund and he returned the item but he swapped a few things. He sent me the dam...