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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! eBay and PayPal return disputes.

Quick question. Customer did not like a electronic toothbrush we sold that was new sealed double pack, so wanted to return we accepted and they gave reasons of not liking and saying how the battery does not last them more then 5 brushes. They waited ...

usps tracking system down on 6/21/17

The USPS tracking service was down on 8/21. I printed the label and took to the post office to have scanned. I did get a receipt, but the closed item still is not showing as shipped. Who do I call/talk to at eBay to see how i can fix this. I don't wa...

User avatar by Adventurer
  • 277 Views
  • 2 replies
  • 0 helpful

Can A Postal Employee Declare a Package Undelivered After It has Been Delivered?

I have a customer who is demaning a refund, claiming the item was sent accidentally to someone at a different address (not even a neighbor in this case, I google mapped it). The tracking shows delivered, and it's a high price item so I'm reluctant to...

Resolved! Concern about locked case

I recieved an item not matching description. The seller elevated my case to ebay claiming I hadn't responded nor posted any pictures of the item; this because he'd told me in his first post that I had to send the pictures to his email address which I...

User avatar by Rising Star
  • 261 Views
  • 2 replies
  • 0 helpful

Media Mail Exceptions?

I know publications with advertising cannot be shipped Media Mail.But are there exceptions?I have a 1947 magazine which of course has many advertisements in it.But it's ridiculous to think that any of them could have meaning today.Some are for produc...

User avatar by Guide
  • 1131 Views
  • 7 replies
  • 0 helpful

How to Produce a return Request after 30 days.

Hi Everyone,I have a problem where the Seller agreed to a Refund and is quite happy to do so but is asking me to set up a Refund Request.I returned the goods immediately upon receipt following amicable emails between us but for some reason it took ov...

User avatar by Adventurer
  • 2118 Views
  • 16 replies
  • 0 helpful

Why even allow us to say "No Returns"????

So I noticed very quick, as I'm sure everyone else did, that eBay's ability to allow sellers to not accept returns, is a bunch of baloney...Buyers all the time open returns, and even better get the opportunity to keep the item, and get their money ba...

I sm sbout to lose it.

I ordered a book and received the wrong one. I tried contacting to seller via eBay but I keep getting an error message. The seller, probably realizing their mistake, sent me a message wanting confirmation that i received the correct book. I tried res...

User avatar by Pathfinder
  • 322 Views
  • 4 replies
  • 0 helpful

Using Amazon Fulfillment to Ship Ebay Orders - Multichannel Fulfillment

Does anyone have inventory at Amazon's FBA warehouses and use Amazon's Multi Channel Fulfillment to ship packages? I am shipped a couple items using the Amazon multichannel fulfillment and the only tracking information they provided me was for Amazon...

Has anybody else compared their scale weights to those at the post office?

After hearing about the USPS new APV program I more formally compared the weights of my packages to those measured on the scale at the post offices that I use. A 3 ounce package on my office scale weighed 2.5 ounces on 2 scales in 1 post office and 4...

NEW APO label

I purchased and printed a NEW USPS APO label today. And it's a different format. Is this an upgrade? Something New?

Scammers already found a way to profit from verified postage.

Well, that didn't take long. There is already a buzz starting. They will list with a higher postage amount, say list with a LFRB, but then use a MFRB. Buyer has to pay for the LFRB and that is what the label will say so the seller isn't out anything....

User avatar by Rockstar
  • 1166 Views
  • 25 replies
  • 0 helpful

Buyer open item not described case. Ebay might step in, what will happen?

I believe the item was described perfectly well but buyer claims it is defective. Might open case with Ebay. If Ebay sides with buyer, will my Paypal account be automatically charged? I have no funds in there right now so will it charge my bank and c...

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