Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Shipping Cost Changed ...but not by me...

Hi,I listed an item last night and put $12.00 for the shipping because the item is heavyu. Now almost all my items have the shipping cost at $12.00. I sell magazine ads and this is quite aggravating because yhat shipping is only $4.00. Can someone he...

FedEx SmartPost Final Delivery By FedEx

Just an interesting oddity. Noticed that my most recent FedEx Smartpost shipment was delivered to the buyer by FedEx instead of being turned over to USPS for the last mile delivery. When USPS tracking kept showing no status and no info even when FedE...

Resolved! Cheap listings

Item price with free shipping cheaper than most shipping cost alone, from overseas, how?? And how can it be claimed "handmade" at these prices. There is no way.

Dealing with an irate buyer who wants a return and is now threatening me

I'm currently dealing with an irate buyer who is now threatening me despite the fact that I am following eBay protocol. He is demanding his money back before he sends it back to me (even though eBay says to wait until the item is returned). He is say...

Another unbelievable "UNDELIVERABLE AS ADDRESSED" story

Have a buyer who provided an insufficient address. Sure enough , USPS returned it. Contacted the buyer and explained the situation, letting them know that they can pay to have it reshipped or receive a partial refund, their choice. Buyer then tries t...

Item shipped to wrong address....

I received a message from a buyer today."My item got delivered to Houston because someone changed my address without my knowledge. I just found out this week but didn't think that the change would be in effect this fast. We're not talking about much ...

Now have 4 dings to shipping & handling when never had before CS rep says I'min right

Hello. First had 2 dings for shipping & handling. I live in MI EST- 3 hours ahead. Have 1 day handling and all my items have arrived by correct delivery time stated. I work at 4/5 am in morning so I go to bed early. Buyers bought at 9-11 pm which is ...

Resolved! eBay incorrectly tells buyer "does not ship to"

I have a buyer in the Netherland Antilles trying to make a purchase. When he clicks Buy It Now he gets a message “This item will ship to Netherland Antilles but the seller has not specified shipping options” And he is unable to complete the purchase....

Resolved! Print listing button gone ! Why ? ? ?

As long as I can remember .. There was a "button" about 1/3 of the way down the listing (just above the description, on the right side) that allowed you to choose one of 3 options for printing out your item listing. I always printed out a copy of the...

USPS delivered to wrong address

I am a seller and send plenty of packages out per week. I sent one out and the customer claimed she/he didn't recieve the package. USPS tracking one day claimed package undeliverable to said address but the next day, claims delivered. The postal serv...

Resolved! Offered free priority shipping on a comic I sold for 18k and buyer is complaining.

I sold a hulk 181 cgc 9.8 and offered free priority shipping. I have in the past shipped with fed ex and ups and both companies ruined my books. My ad stated free priority shipping. I mailed it off on the 29th with priority registered mail from Austi...

I really need some help with shipping items!

Hey there! In my previous post I stated that if I would be able to ship my item w/o tracking number. You guys told me that I would get lots of INR cases and that is fully understandable. Okay, now, let me tell you the prices, ok? Shipping items from ...

How do I get a box to ship my product

Seller didn't refund after return item delivered

I bought this item on Jul. 28, it was certainly not cotton as described, then I requested return immediately. The return item was delivered on Aug. 07.Till today, I haven't received the refund. Can anyone suggest what I should do next? Thanks. 2 PACK...

Resolved! Unauthorized return received 40+ days after purchase

Hi all Need a little advice, please Buyer purchased the item Jul 27, 2017We delivered it Jul 31, 2017Buyer sent the first message Aug 5, 2017, asking to return item due to the wrong item purchasedWe sent reply Aug 6, 2017, asking you to go through th...