Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! package delivered! but only the ebay global shipping centre

Bought a fresh pair of headphones from the UK; seller send them as instructed to the ebay global shipping centre. It arrived there 2 days ago so my ebay account says: package is delivered.Since I'm not from the UK, nor my shipping address is I beg to...

Worried about this international transaction - please tell me I'm paranoid!

Hopefully, I'm just being a worrywart, and it'll be fine, but I just want some feedback. Last night, I sold a vintage camera. It sold for way more than expected - $500 - although I didn't think I'd get much for it, because even though the lens is qui...

Just got scammed

I just got scammed. I ordered a samsung s8 Plus from the seller and when I received the pckage, it was a battery pack. I tried to contact the seller he said that it's not the item he shipped. I opened the case tho. I tried to contact the seller again...

Resolved! Sold item to US buyer but is being returned from Korea

I have just recently processed a return that is starting to raise some red flags for me and want to make sure I am not being paranoid. I sold a high end polo shirt (Burberry Brit) to a domestic buyer and shipped it to the east coast. The item was rec...

Resolved! Return tracking number

So finally after all the years I have to return an item. I talked to the seller, opened return request, got prepaid label and drop it at the post office. So far so good. Now I am trying to mark it shipped but I get " this tracking number already exis...

The new shipping defects and policies faulty??

Hello, I'm having trouble with these new policies for shipping, I've never had problems with the old system. This new system has many flaws this is one of a couple that I can think of and is my most common. Many of my customers pay for my items immed...

Resolved! Seller claimed shipped but didn't actually

Ok so this is kind of confusing but bear with me. Apparently the seller's wife was supposed to ship the item, but forgot. The seller marked the item as shipped. Earlier today he told me that his wife had remembered she hadn't shipped the item. He apo...

Very Poor Ebay customer support and sides with the lying seller

Thought I'd share how ebay really is in favor of the seller.Bought a built computer. Messages went back and forth between the seller and I. Promised me a bunch of things. Here are two of the main things that really got to me. -Will open the return po...

Can a mail service charge fee for accepting USPS packages

We have a store which handles USPS,UPS,Fed Exp shipping,starting May 2017 they start charging a fee if you drop off packages.I understand with private carriers ,you can do so,but I thought one is not allowed to charge a fee for USPS shipments,>Should...

dont understand how to contact ebay

hello,i am trying to contact ebay for getting a refund and because the seller has disappeared from here i cant reach ebay support.how can i talk with them and get my money back? thanks

Resolved! International Shipping

I am not on Global shipping. Buyer wanted to know if I ship internationally. I said that I do not ship overseas. BUT he bid anyway. Auction ends shortly. What happens if he wins the bid?

Ebay does not defend buyers' interest anymore

I am very disappointed with this unreliable company. They act in bad faith, with total disrespect to the consumer. I, by mistake, ordered a product and two minutes (only two minutes) later, I requested the cancellation. Few hours later, I received an...

seller non respond to a returned items

Bought 2 polo shirts and not happy with quality, seller says ok to return. Items were returned and according to tracking its been delivered but seller non respond to refund after 2 chasers message for refund status.How do I seek help from ebay ?Say g...

USPS - posting LP to UK

I'm in UK and I'm wanting to purchase a USPS Return label for an LP - what service should I use that provides tracking and signature? I'm not too bothered about extra compensation as I doubt I'm going to get back what I sold. I have registered with U...

Resolved! Hurricane Shipping Issue

Hi Everyone,I have an item that was 'returned to sender" (me) from a buyer in the Florida Keys. The item was out for delivery just about the time that the Hurricane hit and I'm sure that this is why it was returned. The buyer has finally contacted me...