Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

what can I use the shipping coupon for?

do I have to buy ebay imprinted shipping envelope or can I buy just plain envelopes? Just asking because those printed envelope - the cost - went up dramitically

Can I give a refund without a return?

Here's the thing: a buyer wants to return something 'not as advertised'. (It really is, but I know eBay will decide in their favor anyway, but that's another story.) I don't want to pay for return shipping as it isn't worth it to me, I don't want to ...

Seller didn't offer returns but after receiving damaged parts, opened return case, which i can not.

Seller didn't offer returns when i was buying parts and i was covered by ebay money back program, i'm international buyer (i can not return, costs $$$) so i bought the parts because there was written that seller doesn't offer returns and i knew if i ...

listing my item

himy location: IsraelIf i want to list my item as world wide free shipping,how should i fill out the details of domestic and international services.thanks in advence/brent ash/

Paid for priority mail, seller shipped media mail instead.

Hi everyone I won two auctions from the same seller and asked if they were willing to combine shipping on a stack of comic books. Seller agreed and per our conversation, he was going to charge me for a medium flat rate box at $12.99 which I said no p...

Global Shipping Program - can you ship with out eBay shipping labels?

If you make a sale to an overseas buyer on Global Shipping Program, what kind of address does eBay give you? Is it the address to the GSP facility with a code that tells eBay who forward it to? Or is it an international address? Can you just take the...

Buyer trying to return after 30 days and used it

I sold a new in package bike part, it was 30 days ago. Today I get a message that it is not working for him and he was using nasty language as well. My listing was very clear, detailed pics of the item. Also no returns. I understand Ebay sides with t...

Bought Item on 9/30 Still not shipped???

So I bought an item... on 9/30, the seller provided tracking numbers..But it shows the shipper (usps) hasn't received the items yet.I sent a message to the seller asking when they would be shipped.No response yet. Not sure what to do.The auction said...

Help! My (potential) buyer can't request an invoice...

I just got a message from a potential buyer... she has a bunch of my BIN items in her cart, and it won't let her request an invoice with combined shipping. And I will definitely combine shipping. Does anyone know how to fix this?! thanks!!!

Tea cup stamping up

All tea cups are from the US ,you do know some people are scammers ,Laura is out of town until Thursday .I will miss out on buying another cup if you don't make a dissision for her ,to refund some of my money .I buy from Each Bay all the time .But wi...

When will the madness end?

Today I had a customer open a case on a "parts/not working" listing for not as described. He couldnt use the phone on a particular network. eBay sided with him and allowed the return because even though I had it listed for parts/not working and untes...

Buyer Refused Shipment, Wants me to send item again.

Someone purchased an item from me, and it got returned to me due to an issue with UPS. I then sent the package back to the buyer a second time. This second time I sent the package to the buyer, someone at his address had refused the shipment. This bu...

Guy bys my item pays for shipping....

So I shipped an item. he has failed to get it. when PayPal refunds him the money do I keep the shipping money. because if I don't it will be a loss for me.

very poor seller

I recently purchased 2 Drewrys 16oz flat top beer cans from seller, a green and a purple color can. After receiving the cans, the purple can had been very poorly relidded giving it a 'crimped' look on the top rim all the way around can. The gree can ...

Don't know how to move foreward

It's been a long time since I sold anything on Ebay and things have changed a lot. I have some things that I want to sell now that should bring $50 or better per listing but I have to list them over time or I would be my own competition. I am just tr...