Shipping

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Buyer requested a return - she didnt even ship yet but got a refund?

I'm a little baffled by this case, the buyer wanted to negotiate a partial refund, which I refused and was open to a return. After several attempts at a partial refund she finally initiated a return. I proceeded and went along cooperatively and sent ...

Got a refund but charged on my bank account?

Hello, i need some help. I recently ordered a item on ebay and paid through paypal. But on the same day i placed the orderd i asked for a refund and cancelled the item. the next day i recived my refund on paypal but on my bank accout i have a pending...

USPS Package returned "NO SUCH NUMBER"

So an inexpensive item I sold almost 2 weeks ago just came back with the yellow USPS sticker that reads: " Return to sender No such number. Unable to forward" . I'm not cancelling for "problem with buyers address" because I made that mistake before a...

PAYPAL EBAY

How come if someone buys something from me and it takes them 3 days to pay because they do not have the money in the accout I have to ship it right away? If I do not I am blackmailed by ebay by limiting my selling acount with a low seach engine. What...

Shipping to Houston

I accepted a best offer on some books wens and when I realized they were going to Houston I emailed the buyer to ask him not to pay until he was ready to receive them, so I didn't get a ding for not mailing on time. ( 2 day shipping) He went ahead an...

Resolved! Buyer contacted sell before making a return claim then waited to open a claim for 2 weeks

The Buyer contacted me on a return because the Bamboo rod was 4" longer than I thought this contact was 2 weeks before he opened a return case. what can I do if he was using the rod durring that time?

new seller, need heed help with return

Hello everyone,I just started my business on ebay few months ago and I haven't had any issue with my buyers. Two days ago I sold a brand name, brand new pant and it seems that the buyer changed her mind and she wants to return it. I haven't done any ...

Resolved! I'll accept this best offer - but, postage will be higher bec they want all I have

I have six items available in one listing and they want all of them. That's great - but postage will be a lot more because they have some weight to them. I can use a medium flat rate box which will keep the price lower but how do I communicate this c...

Paid with credit card . . . return through paypal . . . where is the $$$

I've recently gone through the return process and everything appears to have gone smoothly except for where the returned $$ has gone. I initially paid directly through eBay, with my credit card; however, the seller has returned the money through eBay...

3 days and no tracking info available

I have sold 2 items and it has been picked up from my mailman got a confirm email and allIt has been 3 days for both items and there has been no tracking info avaliable at allThis is weird as I usually get an update the next dayAnyone else have this ...

Resolved! Item shows delivered, but I didn't receive it

I ordered an item worth 35 USD on the 27th of August. It is supposed to be shipped through the Global Shipping Program from UK to Hungary. Estimated delivery is between September 14 and September 20. My Summary shows that it was delivered on the 31th...

help!!!!!!

Hello dear I have a question from 3 August I ordered a lot of items on EBay Unfortunately most of it was not delivered to me I wrote to the salesmen claiming that the items are delivered But my signature is not there I think the Kurier of Roal Mal is...

USPS Tracking problems

Two shipments, one overseas via APO, the other to Canada. On the APO shipment I couldn't get ANY response except that it was 'accepted locally'. I followed up with the USPS and they couldn't tell me anything. After my query, the purchaser finally sai...

Ebay Refund Case Closed - Partial Refund misleading information by Ebay!!!!

I purchased a item from a "company seller" that costed me £ 99.99 plus the costs with shipping to my location. I recived the item but..... Neither did EAN, description, photos or anything look like the actual item i got. So i started a CASE for reque...

Is anyone else unable to add a GSP item to a bulk shipment?

Is anyone else unable to add a GSP item to a bulk shipment? For example, five items(labels) to the buyer's actual address, and one GSP (Global shipping program). There was a brief period of time where these GSP items would be added to the bulk shipme...