Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Please help !

I have a package return back to me by USPS. It said” unable to deliver “. What should I do? thx

Used A FedEx Shipping Drop Box - Package is now MIA

I used a FedEx drop box for the first time (and apparently the last). I put my package in it 3 days ago and still not a single update. The box is checked daily at lunch time according to the tag on the box. Guess I just wait it out and hope for the b...

FedEx fraudulent charges

again FedEx has changed a $26 dollar shipping charge thru ebay to $1450 for a 39 pound package shipped less than 200 miles delivered next day...can not get any response from ebay to review or justify this horrible scam. Company that sells product cha...

Seller wants me to cancel return request, but will ship out replacement item.

I purchased a rather expensive front lip for my car. The part arrived damaged and i filed a claim with photos of the damage. The seller responded and said that they would take care of it and send me a replacement. However i submitted a return request...

SHIPPING BEING TAXED

WHY EBAY TAXES THE SHIPPING FEE WITH THE PURCHASED ITEM?

How do I change or reroute buyer address after it shipped?

As soon I was going to print out the label Ebay gave me this weird option to change the buyer address because it was incorrect I thought nothing of it because they know what they're doing. the package left the post office in my state & it'll take 5-7...

FedEx is overcharging and Ebay helps them do it

Just another story of FedEx doing "cost adjustments" and Ebay being completely inept at getting their customer's money back. I literally had the customer service guy (5 minutes ago) run the "FedEx adjusted" numbers and the results were exactly what I...

cant pay shipping other way but spending funds

I dont want to miss 2% cashback on my credit cards but ebay doesnt show me any other options besides spendable funds. Before that I had paypal option, but PP was charging my bank account instead of selected credit card for online payments. I deleted ...

Change Handling Time...HOW??

Title says it all. Prior answers are of zero help. Apparently eBay keeps changing or hiding something. I see ZERO option to change it while listing an item. Help??

international shipping package

I shipped an international package on 6.18.24 a Clover Canyon Top. I tracked it to the Ebay international shipping center. The final destination is in Canada, I just got an email today 7.8.24 from the buyer in Canada, she received a Baseball card in ...

How do I see the expected delivery date promised by ebay?

When I purchase postage, the postage form tells me the date the buyer expects the item. Where do I find that info AFTER the postage is bought and the item is shipped. I know that it's stored somewhere because I've called ebay and they've given it to ...

How to issue a single partial shipping refund to a buyer who bought a bunch of items from me?

I had a buyer come through and make offers on 38 items yesterday and of course we discussed a partial refund for a combined shipping discount... and it's going to be a significant discount. I shipped the package today and now I am back home and confu...

Never got it

I ordered a small item On eBay. A sticker to be particular. It tells me it was delivered at 7:15 AM and it was not delivered. How do you handle this?

Resolved! eBay Standard Envelope - Weight Concern [w/ Pokemon Cards]

Does anyone know how stringent the weight requirement is on eBay Standard envelope service? I've just began using it, and have been avoiding sending anything that weighs over 3oz to avoid any delays in the shipping process. To save on weight, I tried...

Resolved! No option to adjust item weight after item sold?

I have an item that has sold, but I underestimated the weight and need to adjust it. From the "Manage Orders Awaiting Shipment" page I've clicked "Get Shipping Label" which takes me to the "Ship Your Order" page shown in the screenshot below. Only op...