Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

CALIFORNIA USPS Residential Service Disruption Alert

Presumably due to the Wildfires, but it's on the official USPS site. So buyers in Cali, please be patient as there will be many delays. For everyone in the areas affected, BE SAFE!

Tracking Report

I sell decals that I put in an enevlope with a 49 cent stamp and I'm being penalized by Ebay for not downloading a shipping label and I'm on my way to losing my Top Rated Seller status. I have free shipping on these decals and I'm not going to pay $3...

buyer wants money back-scamer

hello I sent the item five days ago, today i recived a message : To your delivery time said Dec 11 -15 now it s saiding 18-22??? Bro. I want my money back ReplyNote that I am paying for faster post which comes in about 10-14 days. And this is what I ...

Resolved! Can I ship very tiny screws as a letter?

I need to ship a set of 3 tiny screws and a set of 9 tiny screws. Each screw is 4mm x 4mm x 4mm, and each SET of screws weigh less than 1 oz (see photo). If I have a lined letter sized envelope that the screws can not puncture/rip, can I ship them US...

Resolved! Send invoice to re-ship returned package?

Package was returned to me in the US from Norway for "insufficient address." Buyer confirmed his correct address and agreed to pay to re-ship the item. Problem: How do I invoice him for the shipping cost? I want to just send a PP invoice, but I can't...

Ebay and the shipping calculator/invoice failure

Not so long ago when I sold stuff on ebay a customer would win or buy the item, and then I would figure out the cost to ship the item to that buyer and send an invoice. Now, even if I click calculated shipping, ebay assigns it's own arbitrary dollar ...

Shipping costs from coast to coast

I've been getting a lot of requests lately if there's any way i can lower the shipping cost of an item so it seems to be a popular subject. I have come to realize that it is difficult to sell to the west coast like california from the east coast like...

Buyer requested refund

I sold an bottle of purfume about a week ago and the buyer put in for a refund request. She said when she opened the package there was nothing in the box but packing newspaper. Wanted to know where the purfume was. I contacted the person and told her...

global shipping program

What a complete farce the global shipping program is. Just on three weeks now that a seller in the U.S posted my item to me in Sydney and it still hasnt arrived. Took five days to get to kentucky, another couple days there, then a few mnore days to g...

Scammed

Well, I fell for it. After the auction ended, I received an email saying that the person bought this item for a friend in a different state and gave the address to ship it to. Without checking, I created the label and shipped it to the requested addr...

Resolved! Help with argumentative seller- returns

Hi, I bought a camera recently with a touchscreen. The item was listed as used condition and used one time. All the information listed by the seller was a screenshot of the manufacturer’s item details. There was no additional info given besides pictu...

Ebay says "SHIPPED" . Carrier says "AWAITING RECEIPT". Over and over.

I have a problem with Ebay's definition of "shipped". My definition of "shipped" does not include the item sitting on the floor at the seller's location. At the moment I have 6 items that Ebay claims have shipped that the carriers (one Fedex, one UPS...

How can ebay sellers sell item for $3.00 and pay $2.61 for 1 oz to USA buyers?

Hi, I am having touble understanding how I can compete with sellers who sell like items for $3.00 a listing for similar item with free shipping ? I sold some of mine for $3.00 right? then found out the shipping is for first class postage for 1 oz or ...

Resolved! Seller shipped used Fedex SmartPost instead of listed method - SUPER Frustrated

I orded this Tuesday, hoping to have the phone by this Saturday. His listing showed Expedited, so I messaged that or priority was fine since we are literally a few states away. He said he would visit "UPS" to ship.The estimated delivery date is NEXT ...

Resolved! Question / Policy for forwarded addresses

hello, i only ship within the US (48 states) and i recently had a sale where the buyer said it wasn't received. it was signed and delivered but then i found from the buyer it was a forwarding address to then go to another address overseas. i had anot...