Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

TECHNICAL PROBLEM WITH SHIPPING LABELS

Lately, about the past 30 days, there is a technical problem with the shipping labels that's costing me A LOT OF MONEY in ink & time! The labels & sometimes just the bar codes are printing out HUGE. It is not just because my settings are off because ...

Held at post office at buyers request for 2 weeks??

Order shipped June 19. Delivery attempted June 24. Buyer then requested order be held at post office. It is now July 10. We have messaged the buyer - no reply. What do we do? The delivery was attempted, now held at post office. The Ebay order screens...

The package is seized and abandoned by the customs, but still received a bill from UPS?

I purchased some designer handbags from another country, the package is never released by customs.I already received the mail from the U.S. customs last month, saying my package is seized and will be abandoned. Then I received a bill from UPS, reques...

UPS you you you I'm annoyed with you.

Sorry UPS rant here. UPS attempted delivery on 7/8 claimed it was a failed delivery due to that our business has moved. I contacted UPS within 2 hours to tell them that isn't true, our business is still in place and they verified the address. Phone C...

Resolved! 'Your audience is expanding!' ...bleep?

Dear eBay.Puerto Rico is a US territory. It is not international.USPS will happily deliver to PR for little to no more than they already do. Reverse this change, as it *WILL* harm sellers *AND* buyers.

Puerto Rico included in Flat Rate Shipping, Excluded from Calculated Shipping

I offer flat rate USPS Priority Mail and UPS Ground domestic to my customers for $4.99 and $3.99 respectively. I don't know if it was always possible, but a customer in Puerto Rico just chose UPS Ground which is very expensive from the US to Puerto R...

USPS sending packages to wrong facility

Why does USPS continue to send packages to the wrong facility, delaying delivery? My local distribution center is 45 minutes NORTH of me (I live in Arkansas). Yet, last week, my package got sent to Siloam Springs (which is 40 minutes NW of Fayettevil...

eBay shipping label barcode and QR codes don’t match; how is this possible and who’s responsible?

Tl;dr(1) For anyone who has recently purchased a USPS shipping label through eBay, could you please try scanning the barcode and two QR codes and let me know whether the results match?(2) Does anyone know who is responsible for the barcodes and QR co...

Insuring an item over 5k

About 2 years ago I sold an antique that went for 8k. It was a fairly small item that I packed bombproof and started looking for my options to ship it after the sale. The most insurance I could get from UPS, Fedex, or UPS was $5000. I contacted the b...

Ebay esus tracking

I started in January of 2024 selling trading cards on ebay. I chose to use ebays shipping because it was cheaper for the customer. These are the orders that are 20 dollars or less. I have sold and used ebay tracking for at least 75 customers already....

eBay is charging me more than what the buyer paid for shipping

eBay is charging me more than what the buyer paid for shipping I weighed and measured the item and choose USPS Ground Advantage. eBay provided estimated shipping charges. Here is the issue: the buyer paid $6.33 for shipping. My total cost at the bott...

Return this item

I purchased a parcel by mistake and now I don't want to receive my parcel, please send my money back to my bank account and instruct the shipping company to return the parcel.

Where is my item ????

HiMy item has been sitting at Glendale Heights for over a week why aren’t they shipping it to me **bleep** kmon man get it done. !

Item couldn't be delivered

I need some help handling this situation: 7/26: Sold and shipped an item. Buyer paid for the item plus a small cost for shipping. I handled everything through eBay including the label, so it went to the address given by the buyer. 7/30: Item went out...

UPS overcharging for shipping!

Im getting fed up with UPS and eBay regarding the additional fee's I'm being charged after-the-fact! I'm generating my shipping labels directly from eBay; entering in the size & weight of the package (rounding up on sizing) and choosing the most cost...