Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

EMS(Universal Postal Union) Shipping - No tracking in Destination Country?

I've sent 2 orders with EMS from South Africa, EMS is basically the fast shipping option when using a postage type based on the Universal Postal Union, the international postal agreement system. Both shipments only show tracking within South Africa a...

Buyer used freight forwarder, left a neg, need advice

So, I sold something on my other account. The buyer used a freight forwarder (I could tell by the extra numbers & letters) and claimed 2 weeks later, that I sent her the wrong thing. She sent me a message saying that, then immediately left me a neg. ...

International returns

I am having the same issue as this person did in July. I've copied the post below. I don't know what to do. I have talked to Ebay and they keep saying that no one can advise or help me with this because a case was started in France and that it's up t...

Buyer trying to scam me

Hi, I'm new here to the forum, but have been a long tim ebay seller. So here's what is going on. i sold a Vintage Preamp circa 1968 back on August 30th. My listing clearly states that all items are sold AS IS with no returns, but that the item is gur...

refund

I did not receive my item I won in a auction. After the delivery date passed I opened a dispute online only to be told i no longer qualified for the money back guarantee even though it had not been 30 days since the delivery date. It was only 2 days....

Seller did not send an Item, offer resend , now I can´t claim devolution.

I bougt four items on 08 June to linegorgerous2012On promised delivery date I didn`t receive the items.I contacted the seller, and offered re-sent, it was accepted. and continuosly asking for the delivery.Again didn`t receive anything, and contacted ...

shipping costs

I would like to sell a pair of collectible antique Aladdin electric lamps on eBay. Unfotunately, the shipping costs is as much as the lamps would sell for. Is there any way to save on shipping costs?

Need help with invalid address for buyer

So my stamps acct and USPS website are both saying buyer's address is invalid. I contacted the buyer yesterday asking them to verify the address, but have not heard back yet. So, do I ship (if it lets me print the label) or should I cancel due to pro...

Mail Fraud

5 times this year I have had buyers wait until the day I leave them positive feedback to open return request. I leave feedback 2-4 weeks after they have received the item. Even though I clearly state that I have a no retern unless damaged or not as d...

Is returning best course of action?

I sent in my s7 edge for top screen only replacement. The lcd had no defects. It was sent back to me repaired and on checking it, it had a pink line from top to bottom. Clearly a damaged lcd display, most likely during the repair. Lcd replacement cos...

Resolved! Parcel Select option for shipping dishes: Bad idea or maybe okay?

I'm about to list 6 heavy china plates. I have them packed and the package will weigh 6 pounds, perhaps 7 by the time I tape it all up, add invoice and label and some more bubble wrap to fill in space. It's a 12x12x12 box. I plan on Priority Mail cal...

free shipping returns?

Hi we started selling clothing recently and offer free shipping. We try to give the best pictures and descriptions of our items as possible. Recently over the last month there have been alot of returns for item does not fit. We don't.have a big busin...

Not received - not covered - ""We are unable to add your feedback for 1 transaction""

Hello,Never received,seller win time and now i am not covered...I try to leave feedback, but i can not. I read the message : We are unable to add your feedback for 1 transaction !!!---We are unable to add your feedback for 1 transaction Here's why: I...

International Parcel Stuck at "Origin Post Preparing Shipment."

Should I consider this a lost cause? I ordered from a seller I've bought from before, and previously it took around two weeks for me to receive a package from them. This time, however, they ship on August 31st, the tracking showed it was processed th...

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Two eBay buyer accounts, one purchase

Okay so I need some advice. I've never had an issue selling things before. I'm trying to sell an iPhone which was purchased overnight. I have already recieved the money from them. However about an hour after the purchase, I recieved a message from a ...