Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Reimbursement for shipping?

Hi there. I haven’t used ebay a ton over the years so I’m dealing with my first questionable transaction. I purchased two infrared heating pads and when they arrived, neither of them was the correct size and style I purchased, plus one was not turnin...

Wont accept my USPS tracking number when marking item as shipped

I am returning an item which the seller has accepted the return. I just dropped off the package at the post office and now want to mark it as shipped. When inputting my USPS tracking number it keeps saying its already in the system even though it is ...

Access Denied - Trying to Send Message

I am trying to finish a return. The seller wanted some info for the return. We messaged back and forth a few times and I need to send one more message. But when I send this message I get a page that says this:Access DeniedYou don't have permission to...

Shipping

I'm shipping out my first media package which will be 6 video games, any tips on shipping usps media?

Rude and unreasonable seller?

I purchased a pair of wireless beats headphones as a Christmas gift in early December. Advertised as brand new and in perfect condition. When they were opened today (Christmas) only the left side worked and there were scratches on the metal... they d...

Am I doing it right by waiting to ship?

I had another sale on christmas day for a laptop. It sold and I got payment received almost instantly, I checked my paypal on my phone. Showed I received payment, but didn't see pending balance change like my first sale, thought it was weird. so i wa...

Combining international shipping to Australia Anybody else having a problem?

A buyer in Australia bought two items from me. I'm trying to print out a label for the combined shipping. I get all the way through the process and it shows processing 1 label to print. Then I get a message that the system is unavailble and try later...

Item not delivered , how to open a closed case

I had order a itme on ebay , the seller shipped through DHL , the item showing delivered in ebay and DHL tracking but is not delivered , raised a case in ebay , but accidentally closed , had round of talks and email wtih DHL but they said to take upt...

departure from outward of office exchange

departure from outward of office exchange what does it mean my tracking number is showes this about 3 days

i cant even contact ebay about a problem i have. what can i do?

i have a problem with a order i did. and i want to make contact with ebay about it because my seller is not answering and somehow the item is no longer on ebay. i couldnt get to actually make contact with ebay with their automated questions bull**ble...

Put wrong shipping info

I put lable from previous buyer on current buyer's package and shipped both are trying to work with me?

Resolved! Refund

no e recibido el articulo necesito una respuesta

Resolved! Unusual For Seller to Ignore All Communciarion / Cancellation Requests?

Greetings all, I recently purchased several items from a reputable seller with tens of thousands of positive reviews. The items in question were purchased as Christmas presents on 12/20 at 9:00 PM. Within 30 minutes I realized I wouldn’t be needing t...

Resolved! Buyer opens case with ebay then paypal

I am livid. Buyer opens case with ebay stating INR. EBay closes case in my favor as I provided tracking. Tracking number 9500112127727331147153Item was delivered 6 days ago. States "DELIVERED IN/AT MAILBOX" WESTDESMOINES,IA" So since buyer failed wit...

Buyer returns Coverlet but wants another which I have but Case only lets me refund her. Is there ano

Buyer want Coverlet I have and has returned the “incorrect” one. Both Calvin Klein and both have orig label with same color listed except one is gray and one dark blue. Case was opened and it looks like I can only refund her. She would rather me just...