Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

WHY are international postal rates so high?

I've long wondered why international postal rates are so high. As an example, consider mailing a 15 oz (~0.425 Kg) package from San Francisco in the USA to Winnipeg in Canada, versus mailing the same package from San Francisco to St. Louis. (This is ...

Resolved! Cant open a case in Resolution Center

I purchase a HDD a 8 days ago and seller hasnt sent the item because they havent marked it as item shipped. There was no tracking provided or anything. I have contacted the seller before I bought it and after I bought it with no response. So I decide...

Not reciviving a refund?

Hi, so I returned an item to a seller with ebay’s shipping label and it was delivered to the seller on the 28, But I noticed that I entered the wrong postal service on the tracking info into ebay, so it’s not updating on eBay. I called customer servi...

How best to ship a quilted blanket

I used to sell a decent amount on ebay, but it has been years, so I feel like a newbie again. I'd very much appreciate any suggestions. I have a Pottery Barn twin quilt I'd like to sell, but I'm not sure how to ship it. I definitely want tracking. Th...

Resolved! reembolso no recibido

compre un articulo y me anularon la compra pues el vendedor llegando este mensaje : "Estamos escribiendo para hacerle saber que un tercero no autorizado puede haber accedido a la cuenta del vendedor a la lista este artículo. El artículo ha sido elimi...

Question - Sold two items with different ship dates - when I need to ship according to ebay?

Hello I was wondering about it for along timeWe have different handling time on our porducts.When bought together as one order, Ebay shows to shipping times. Which shipping time is the correct one?Do we need to ship on the sooner one or the later? (f...

Resolved! Question about maximum number of characters.

HI GUYS! Today I could ask ebay to "step in" but after typing the message to ebay and click "send message" it transfered me to other window where is sead "Your message was sent" but i had exclamation mark above whit message "You've reached the maximu...

Resolved! 1 eBay user - 2 different addresses/1 fake address

Greetings. By chance, I have found out that one eBay buyer has false or missing contact informations. Registerred address on eBay is from a country in Europe, but shipping address on Pay Pal is an address from USA and it is fake. That address does no...

problems shipping candy/chocolate/food to germany?

Having problems shipping candies/chocolates to germany of late. never had any problems before, but in the last month or so, have had multiple packages lost or returned to sender - all of them candy and chocolate items. Love to know if anyone else has...

Question about high shipping rates

My question concerned very high shipping rates for the same product that weighs the same. I have been watching to bid on a Antique 36" doll. They all weigh the same and yes are coming from different locations in the US but there is a great difference...

Resolved! How do I ship together items that were paid separately?

A person bought two items from me and paid for each separately (shipping was included in each price). I would like to mail them together in one envelope. I printed postage for one item with enough weight to include both items. When I went to add the ...

Refund.

New Electric Cosmetic Makeup Wash Brushes Brush Cleaner Dry Washing Tool Set from luing5570 only reply was it was ship ebay does not help becuse more than 30 days item no longer for sale it has about 5 cases with this item not being ship

Shipping info? Should I add insurance, and signature requirement?

Hi, so somewhat conviluded order. The buyer originally wanted me to ship a thermal monocular I'm selling to France. The buyer bought the item. I informed the buyer I can't ship internationally but buyer said it was okay and just to send to address in...

item not working and missing parts

so i purchesed a item for nearlly £400 for my buisness from germany it stated in the ad all good the item then turned up missing parts and also not working so i messaged the sell they asked me to employ someone to fix it and they will pay for this at...

Payment of shipping cost of return item?

Over 2 months ago I purchased a CDMA repeater. It item arrived after several weeks. it didn't seem to work properly, so I wrote the seller asking to make sure it supports the correct frequencies etc. Then I discovered that the antenna connector was n...