Shipping

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Seller claims it`s shipping damage

Hello:) I hope someone can help me because im pretty lost in this case. The background is that i bought a analog camera from japan in Exc+++++ condition . When the shipment arrives it`s a small dent in the box, not much. The camera was very well pack...

eBay, I need more details for the "return detail" page

eBay, if you're going to send me a return request and I have a 30-day return, don't send me a return request that is past 30 days. More important, show me SOMEWHERE on the return request page when the buyer received the item. Otherwise, I have to cut...

Item not as described... clarification

beware, lesson learnedtrying to resolve an issue, the shipper stated they would send a replacement which would take 30-40 days, still never received and now theres no way to resolve this issue through ebay? i followed the steps of talking to the comp...

SHIPPING FIRST CLASS TO ISRAEL PROBLEMS

AS AN EBAYER I HAVE MY STORE OPEN TO MANY COUNTRIES LIKE THE REST OF US AND I PREFER TO NOT USE THE GLOBAL SHIPPING PROGRAM AS I FEEL ITS TO EXPENSIVE FOR MY CHEAP BUYERS, THATS ONE OF THE PROBLEMS... CHEAP BUYERS!.. ANYWAYS I HAVE BEEN GETTING A TON...

Resolved! strange track number from china

i bought a bag and thew seller give a track number like this, ID18021344401172CN(i replace some numbers) firstly have you ever seen track number like this?any idea where to track the parcel?

Resolved! Buyer wants a refund before receiving item - nonmachinable envelopes

I sold a choker for a few dollars last Friday evening and shipped on Saturday morning since my buyer needed it ASAP. I wrote in the item description that shipping would be free and untracked. I've sold over a dozen chokers and shipped them in stamped...

Resolved! Undocumented fungus in Lens. I filed a SNAD and Ebay closed the case against me. What to do?

I bought a camera lens from an Ebay seller recently. Here is the description:“Canon 24-85mm lens for digital SLR camera. In a very good condition, no scratches or dust. Selling with 3- 67mm filters for this lens UV, polarizing and warming filter as w...

I sold a listing broke during shipment - buyer refuses to give package for claim

Hi everyone - I sold a listing with figurines. I packaged them very well - but one did not make it - it broke. I insured the package. There is no doubt the insurance claim will be paid because I packaged them very carefully. The buyer is refusing to ...

Resolved! Global Shipping Program

I have an item going out to Canada. After the buyer pays, it says nothing about the global shipping center. I checked the settings and I am enrolled in the program. Does anybody know anything?

Ebay Global Shipping/ Best Offers

If I use Ebay Global Shipping, and I accept a 'best offer' from another country... does it automatically process through EGS or am I stuck doing all the shipping work?

Isn't a seller required to either send a return label or have eBay issue one for SNAD?

Son in Law purchased a bluetooth earpiece thingy which supposedly came with a charger. Came without. He messaged the seller who sent him an RMA number but NO return label. I guess the seller expects him to pay to ship it back. I advised him to open a...

Stuck in acceptance for a week

I had ordered something on sunday. Tracking says it was accepted on monday, no movement since. Any thoughts, what should I do? I have no expected delivery date.

Lowest Possible Shipping Cost?

Short version. Seller sent me a wrong item (probably grabbed the wrong one off the shelf, they look identical but have different electrical ratings). I sent an ASQ asking about it. Did not ask for return or exchange, just clarification. Did not open ...

Received a Counterfeit item

I received a counterfeit item from a seller and has been trying to open a request or case in ebay to no avail. It is just a constant loop to contact seller (which i did) and I read that if seller does not respond in 3 days I can have ebay to step in ...

Resolved! Buyer wants to return Item after 41 days of receiving it.

Hi, I have a buy that looks like got a buyers remorse. He left me positive feedback "Great seller fast shipping" but now he is claiming that the used item is making noise and is worn out (aka. not as described) The pictures that I had on ebay were fo...