Shipping

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eBay case unfair decision

eBay have shown once again what a one sided company they are, for them it's always the buyer first and that they are always right. I had an item which was sent to the buyer and after 2 weeks he contacted me saying it's not possible to repair and he w...

Large order not recieved.

I have a large order (50ish items) that is starting to run late, ordered July 21st, and estimated arrival time was Aug 9-Sept 14th.First off, should I open a "did not get the item" case now or wait until the 14th? There is a 45 day window from the OR...

Return help please.

Yesterday I accepted a return. During the process, after clicking to 'accept the return', I believe it gave me an option for Ebay to send the shipping label and then it gave me a cost of 10.xx. I clicked on that. Why does my message state that I need...

Local Pickup Paid PayPal now wants item shipped

Item clearly listed Local Pickup Only was purchased w Paypal but then buyer emailed asking for me to ship item across country. I sent buyer a copy of Fedex estimate but after a week buyer won't respond to my multiple messages asking them to Paypal me...

Seller won't respond to messages after I closed the case.

Hello there.I ordered a LCD Screen for my LG G2 and it never came to me. So I opened a case because I didn't receive the item that I bought. The next day the seller said that she will send me a new one and I have to close the case first in order to s...

return

I paid an sd card so i recieved it but when i insert it in to the smart phone and other devices it is not showing and working so i have opened a return case because the seller is not answering me .But after few hours seller told me to close the case ...

Bulk Shipping Label Question/Help

I tried doing the bulk shipping label program today. The printing worked great....but they are in random order when they print out...Is there any way to print them in order by the sales record number...I tried looking around but couldnt find anything...

What’s the difference between a personal account and business account?

Someone told me I could buy and print label through Ebay for package to Relative without an Ebay sale involved - but I lost email - is this info correct?

Confused with returns refund

Hello, I'm looking on clarification on what I should be doing or if I have done something wrong. I recieved an an item that I deemed was 'innacurately described', so I opened a case against the seller and when eBay stepped in they sided with me (2 Se...

Buyer claims used purse smells, wants a return

I've been trying to sell my used coach purses on eBay. I sent out a $40 purse to a buyer and they recieved it about a day ago. The buyer now claims that the purse smells like a "moldy basement" and wants to send the item back and get a full refund. H...

Need to buy/print USPS label thru eBay to ship - PayPal funds are held/pending

Is there any current up-to-date method I can use to setup eBay/PayPal to use these funds to purchase postage? I know a lot of these settings have changed within the last several years. Thanks!

A return question/s.

I just got a return request from a buyer. I sold him a brand new T-Mobile locked Note 5. Buyer is claiming he can't call out on the phone and that phone is defective. When getting a request for a return, aren't you given a few days to work things out...

Antique Hand Plane (woodworking tool) Seized in GSP with No Explanation

Several weeks ago, I ordered a hand plane in the UK that is about 115 years old. A norris #2 to be exact. I'm in the states, the plane is in the UK. It's common for people in the states to buy Norris planes from the UK because that's where they were ...

Customer Claims They Recieved "vapor liquid"?

Hello everyone, I need some advice. I recently sold a phone to a customer for $150, after delivery the buyer has claimed they received "vapor liquid" and requested a full refund. Backstory: I posted a phone for $175, it sold. While inspecting the pho...

Suggestion for shipping a computer

I'm selling my 27" iMac and want to see if it's worthwhile to do so through eBay. I believe the shipping cost is prohibitive, but I wonder how others get away with charging so little for shipping. I've shopped around and have gotten a wide range in p...