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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Delayed,lost or stolen goods from Russia, Estonia

I have done plenty of business over many years with Russian Ebayers without problems. Within the past six months I have suffered numerous instances of long delays and/or lost or stolen goods in the shipping process. The Ebay shipping tracking informa...

I RETUEND the item but didnt got refuned...

This return was completed on Aug 16, 2017. Your photos Here's what happenedJul 15You added tracking detailsCarrierIsrael PostTracking numberRR788138164IL Jul 08The seller approved your request Jul 02The seller sent you a messageMessageDear Customer, ...

My item has not been delivered

hello i bought item from China seller, its one month after item shipped, ebay says (The seller has provided a tracking number. The tracking status will be updated once the shipment reaches the carrier.)i wrote to carrier china post , they told me tha...

Resolved! I received a guitar with black mold..

Hey people. so my story is like this : Just before christmas a bought a guitar with an autograph on the front pice... the item was send to my friends place so i didnt open it before christmas as i was in the belive that it would be ok... ( ive seen a...

Item hasnt been shipped and has been removed from list

Im trying to figure out what is going on. I purchased something from a seller who. I really love. Her products are amazing!(Although ive only purchased from her one time vecuase it gets a little expensive). I bought something from her December 31st a...

Taking 17 days to get a report that a package was damaged at the Erlander KY shipping center

I am currently involved in a return case where the Erlander Shipping center said that a package that i was shipping overseas was damaged. The post office nor did the shipping center let me know there was a problem. I am expected to file a claim to ge...

Ebay Resolution provided one shipping label for two boxes. What to do?

Through the Resolution process ebay provided a shipping label to return the product(s) but it/they came in two boxes (speakers). Would Ebay provide a second label? Thankjs! Gene

A Broken EVGA GTX 970

So I order a GTX 970 recently and right from the start it was not working. I almost immediately messaged the guy to talk to him about the card. It was having serious artifacting problems and after hours of testing, I found there was over 780k errors ...

how to upload photos for dispute

Recibí una caja vacía de un teléfono, la cinta marrón estaba abierta y me pusieron otra cinta transparente que no podía enviar las fotos al comprador. ¿Sabe ayudarme, por favor?

USPS Priority Mail Shipping

Hello, So I ordered Priority Mail Flat Rate Envelopes (12.5x9.5) off USPS but I keep getting the letter sized envelopes for some reason. Is there any way to fix this?

Resolved! EBAY NO BUYER PROTECTION (FOOLED BY EBAY)

I want to tell my long story, in which, I was sure, I am the one who is right because I was being sincere and honest. In August 2017 I ordered crest whitestrips and paid 60 dollars including shipping to Europe. Few weeks later I got the package which...

Ebay system broke - can't send refund.

Ebay informs me a problem they detected 40 DAYS AGO is still not fixed. When you try to send a refund for item not received, you get an error message. The message implies it's a PayPal item and to go to PayPal. I got both Ebay & PayPal on the line at...

I LIKE EBAY LESS AND LESS

Hello all! I'm ranting, no real "answer" to this but feel free to addd to it. I've bought on eBay for years. Most experiences have been good or okay, no real problems, but things have changed; useless tracking numbers, badly packed/damaged deliveries...

Ebay closed case in Buyer's favor when item is In Transit

I sent item #173015218908 to buyer but he didn´t received the item on time so he opened a case. Tracking information (RF128543027ES) shows the item is In Transit but still eBay closed the case in buyer´s favor refunding him the money. Now I´m left wi...

Resolved! Item received marked "non-saleable"

I just purchased a pair of base layer pants (long johns) that were listed as new with tags from the seller. I received the item with this sticker that says "non-saleable" and also lists that it was returned because they were too big on whoever bought...