Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! International Return

Hi, I recently sold a vintage bag to a buyer in Norway for $430 on an auction. He now claims it was "not as described", claims it is not an authentic Hermes bag (never claimed it was because I have no knowledge of designer bags and would not even kno...

What is going on with shipping calculator?

I recently added a listing with calculated shipping, priority mail. The box weighs 3lb 14 oz. Calculated shipping is showing me the price to ship to Los Angeles (from NC) regardless of what I put in the zip code box. If I put in there my OWN zip code...

Reporting Shady Sellers

This seller sold me counterfeit iphone batteries that did not work, so after him calling me names through eBay messaging system AND threatening me he finally sends me a shipping label that does not have tracking. With the shipping label a vague threa...

Ebay showing late shipping if not mailed on Columbus Day even though PO is closed!

Ebay is showing 10 items I sold between Friday and Saturday as shipping overdue. I have my listings set up with 1 day handling which means these items should mail on Monday which is Columbus Day and the Post Office is closed!!!! HEY EBAY how am I sup...

Resolved! Out of curiosity...

When you're shipping items to buyers, do you put your full name on the return address part of the label? Just wondering. Is there a reason for or against it?!

delayed shipping by usps

is anyone else having problems with usps delayed shipping. i ship almost instantly, and now i'm getting complaints that buyers packages are "in transit to destination",with no other information, and are up to 2 weeks late. ebay says it's my job to de...

How do you ship international USPS 1st class E-DELCON?

How do you ship international USPS 1st class E-DELCON, for items not sold on ebay?

Getting Scammed on return

I bought an abu garcia reel that was stated in pristine condition. It arrived and when disassembled there were parts broken and warped. I bought replacement parts and sent pics of broken pieces to seller with price of replacements. He offered me half...

Will escalating a Not as described return hurt my seller rating?

I got a not as described return, buyer states the jeans have blown out holes which they dont like. However the listing states the jeans are distressed and covered in holes. I also provided many close up photos. So I called ebay and they said they wou...

Resolved! Smells & SNAD cases

I have someone who has opened a snad case stating "the item smells like smoke". I do not smoke. I also keep my items offsite, so smoking it not an issue with me.Here is my question. I never claim smoke free home because 95% of my items are second han...

Resolved! Accidentally voided wrong USPS label any way to un-void it?

I accidentally voided the wrong shipping label - the one I voided was already shipped yesterday and already scanned in. Is there a way to unvoid it? It is USPS.

How important is Saturday shipping really?

I've been selling on eBay for 16 years and I am a smallish though constant power seller. I have always shipped Saturday and if orders started to pile up on Sunday, I worked that day also. So it's 24/7. I'm tired of it and feeling burned out but I wan...

Buyer says the package they received from me was empty.

Hey Guys, So today a buyer messaged me about an item they purchased. It was a beauty item, and it was a spray, containing alcohol, so I had to ship it ground shipping via USPS Parcel Select and not air for safety and regulations.Buyer told me they re...

PACKAGE IS BEING HELD FOR A FUTURE DELIVERY DATE. / DELIVERY WILL BE RESCHEDULED

The seller sent me the wrong item so I put a return label that was given to me by the seller on the package and I shipped the package back to New York via UPS. The item arrived there yesterday and when I tracked the item it says, " PACKAGE IS BEING H...

Non Responsive seller

I placed my order as a visitor and then decided to open an account. I need to make an exchange but when corresponding with seller am getting "out of the office" response. This has been going on too long and I have 4 items which I need to get exchange...