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Forum Posts

Requested Refund, and Seller Opened a Case with eBay Rather than Responding to Me

I requested to return an item that was not new as described. Rather than respnd to me, the seller asked eBay to step in and shortly thereafter ebay ruled in their favor. Irritating, as there was no communication with me at all, but ultimately it's on...

User avatar by Adventurer
  • 717 Views
  • 12 replies
  • 0 helpful

Return of a pc part

I bought a pc on eBay,worked great it was perfect but...after 2 weeks the graphics card broke, the seller had given a 2 year warranty on the pc so I contacted them and I shipped the card back to them and they approved it for a return.they said they w...

Support case closed in favor of seller when they forgot to ship an item

The case was incorrectly closed in favor of seller which prevented me from leaving seller feedback. Basically what happened was I purchased several items from the same seller but one of them never arrived, I opened a case and after talking for a whil...

User avatar by Adventurer
  • 627 Views
  • 12 replies
  • 0 helpful

Seller says dont have to return but destroy it.

Hello.I hope someone can help about this weird solution. Few weeks ago I bought a wifi adapther and get it but it does not work well after i open request a return case.After the seller answered to try another modem or router but i tryed many times bu...

Resolved! Buyer bought an item using buy it now and paid now doesn't want the item or refund what should I do

Buyer bought an item using buy it now and paid now doesn't want the item or refund because he didn't win what should I do?he bought one item and paid then bid on another item that would make the pair but didn't win now he doesn't want the item or a r...

Big Problem with international zip codes

I shipped a package to Italy on dec 28. Instead of going to Italy, it went to a U.S. city that has the same zip code as the Italy zip code and is hung up in that city. What to do?

Resolved! Product photos obscured a scratch on the product

I bought a calculator and the item photos do not show a scratch on the viewing area of the calculator. I think it's mainly due to lighting and the camera used to take the photos. I'm not sure if it is fair to ask for a refund or not. The seller does ...

User avatar by Adventurer
  • 413 Views
  • 4 replies
  • 0 helpful

Don't ship to Mexico - Repeat - Don't ship to Mexico

I shipped a $75.00 pen to Mexcio via eBay's global shipping program. Didn't arrive in 4 weeks. The buyer contacted me so I said, wait for another week. let me open a missing case with USPS. They didn't' I used USPS with a tracking number - but there ...

Return of ebay fees

Hi everybodyI need a help of community. I sold an item to a customer from Australia in October 2017 and after he received it he wanted to make a refund. As per my Ebay Seller's policy I do not accept returns and do not make refunds. So after customer...

returned item

I printed off the label thru ebay and returned an item, the seller contacted me via personal email and stated I didnt send it to the correct address he gave me in an email message via ebay which i did not see.The item was undeliverable. He has now se...

User avatar by Explorer
  • 272 Views
  • 4 replies
  • 0 helpful

Scam buyer misusing eBay buyer protection

I sold a pair of pre-owned, designer shoes. I was paid immediately, left positive feedback for the buyer and shipped them the next day. Then I got an email from the buyer saying the shoes didn't fit. I replied I was happy to accept the return, but sh...

User avatar by Thrill-Seeker
  • 1577 Views
  • 23 replies
  • 3 helpful

Resolved! Buyer wants a refund and seller paid for the shipping label but never got the item.

I want to know what happens if I sell a item and the buyer wants to return it the same day they recived it. The rturn request is already in process and I the seller paid for the shipping label but after some time passed never recieved the item. What ...

Resolved! Return of a pc part

I bought a pc on eBay,worked great it was perfect but...after 2 weeks the graphics card broke, the seller had given a 2 year warranty on the pc so I contacted them and I shipped the card back to them and they approved it for a return.they said they w...

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