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Forum Posts
USPS Tracking vanishes ... item vanishes with it!
Hi everyone, I'm hoping to get some input from the community. I've been selliing for nearly 7 years, and I have never *knock on wood* had a package go missing, lost, stolen etc. Ever. That is, until this week ... I print my shipping labels in eBay, p...
costumer service
ok so i shipped the item like 1 month ago and it did not deliver to the person who bought the item. ebay refunded his money but the item is still on his way, what should i do?
Ebay is displaying the discounted shipping cost on FedEx and then charging full price at check out
Two customers have contacted me this weekend regarding this problem. The displayed shipping price for FedEx shows the discounted price but at check out the full price is listed. I have checked my shipping preferences and the promotional discounts for...
Late shipment marking but it wasn't late?
The item ended on Aug 21st and buyer paid. I mailed the item out the next day. The item was due to arrive in 3-5 business days. The item arrived on Aug 26th which is the 5th business day. I got a late marking though on my seller dashboard? I don't kn...
Tracking uploaded on time and validated
Greetings,This might be a newbee question but am I missing a step in my shipping prosedure? I purchase my shipping lable through EBAY to get the discount, I leave a feedback for the buyer, then I personally take it to the PO and have them scan it in....
Resolved! Tired of getting penalized from Ebay because USPS isn't scanning my packages until after 12:01 a.m.
Hi Ebay Community Board! This is my first post, but my frustration has been ongoing. I call Ebay until I'm blue in the face, and I always get the same "I'm sorry I can't be of more help", and I'm growing tired and frustrated, so I thought I would rea...
Combined shipping
Someone bought 8 lots I had listed for buy it now all at once and asked in a note to seller during checkout if I could combine shipping and refund the difference. I don't mind doing it but is this opening me up to a possible scam? I don't advertize c...
After shipping quote discrepancy, eBay rep says don’t use FedEx
I haven't sold many things on eBay so I learned this the hard way. The short story. If you are going to ship items through eBay that weigh more than 70 Ibs., and are large or oversized, DO NOT USE FEDEX.The longer story. Through a source outside of e...
Shipping option for 1 oz item?
Selling some keys individually. Suppose I could wrap some paper around them and put in an envelope for 49 cents, but no delivery confirmation. First Class parcel is $2.61 and gives DC. Anything in between as to cost?
Delivery attempt made note left/scheluded
Hello i am from saudia arabia and this is my first time i purchased from ebay i bought $50 microphone on 20 august and the estimated delivery is 8 september today is 11 september i have not recieved it yet i tried to talk with the seller but he never...
WHERE DID MY REFUND GO???
I have emails from seller saying i have gotten my refund. where is it?? Not my bank card and not my paypal account is it a scam. if so i wasted 20$ on phone cases that were comepletely wrong and way over priced
Returning an item
When you start a return and get a message that seller has accepted your return and the seller provided RMA, what does that mean? And then an email from ebay stating to ship the item back and print a label. Who exactly is paying for this return label?...
Item lost in customs: U.S. seller's options?
I've found several posts on this topic where a U.S. buyer had an item lost in U.S. customers. I'm a U.S. seller with an item that seems to be lost in the buyer's customs service. What, if anything, can I do? First, let me say that the buyer is not in...
Resolved! Florida Orders
Am wondering if it will be affect my top rated seller status if I hold off shipping Florida orders. Surprised to even have any but I do. Or should I just go ahead and ship.
Seller make it right period?
Twice today I called to have a defect removed because the buyer opened the item (cell phone) and eBay policy says the item cannot be altered. Both customer service reps told me about this "seller make it right period" where I have 3 days to "discuss"...
