Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Scam? Received wrong item and seller won't give me a new tracking number.

So when I received my item it was incorrect. Contacted seller and they said it was on the way. When asked for the tracking number they said that they can't give that to me over our conversation but only through my personal email. Sounds fishy to me s...

Returning a jewelry item to the UK

I bought a ring form ebay UK. It was shipped here but in lieu of the description (I paid $2200), it was a glass sapphire. I am trying to return (the seller had a 14 day return no questions). HOWEVER now on top of a 30% re-stocking fee, I cannot find ...

Shipping charges

I purchased an item and paid for it ~ got the package but there was postage due of a little under $10 as they shipped Media mail and the package was not media (the post office even opened the package) The seller says they will refund the money but no...

Buyer opened returned on DELIVERED item they say never arrived. How do I handle this?

I recently sold as item and shipped it USPS First Class with tracking. The tracking number says it was delivered today but the buyer has opened a return saying it was not delivered. They've opened the return under "item damaged or missing parts". If ...

Partial refund and returned scams

So I'm in a bit of a bind. I was selling a sweater, brand new still sealed in its bag. Buyer gets the package than sent me a picture of the bag open and wanted a partial refund. I knew right away he was trying to scam me because the only way that bag...

Resolved! Just need to vent

I paid $10 in return shipping because a buyer returned an item as defective. When I received the product, I was able to immediately disprove her claim and even though I know I shouldn't have, I messaged her saying that the product works fine and what...

Buyer wants a big discount or to return an used and damaged item that it is not the same

Hi.I recently sold a New item in perfect condition.Now the buyer is claiming that it is used and damaged and wants a big discount or return for a refund.He sent me the pictures and I just found out that is not the same by the number in the packaging....

Resolved! Website address printing at bottom of eBay labels...

I have printed a lot of labels on eBay in the past and have not encountered a problem but I haven't sold anything for a while due to health reasons. I'm now back to selling again and now when I print a USPS label the website address is printing at th...

Resolved! Item with two tracking numbers

Hey, I recently sold an item and the package has two tracking numbers. I had sent the package through USPS and had to pay a little more for a bigger priorty mail box so the postal worker told me they added a second tracking number on the box. The rec...

bad experience with a return.

I'm not going to bad mouth any particular seller here. They know who they are. Just thought I chime in here. I've read discussion where sellers on this site are claiming that it's not their fault that shipping information is misleading. According to ...

Contact Information

do anyone have a contact phone number to ebay ???

I have not recieve

I have not receive the product

Damaged item USPS website says not eligable for refund

I sold a poster (numbered limited edition) for approximatley $40, it was shipped within the US in a poster mailing tube. When it reached the buyer a hole slightly larger than a dollar coin had been punched in the side of it and the poster inside now ...

Resolved! Damaged "New" Product

So I bought an item that was listed as new and when it arrived it had a big scratch down the face of it. Now it's a collectible and I'm sure it wasn't damaged in shipping it just wasn't mentioned in the selling post or maybe he didn't know. Should I ...

Returning Item to Seller - Different Address

Hi everyone, I have a fairly expensive item which is being returned back to the seller due to a fault. The seller has informed me that the return address is incorrect and provided me with a new one via ebay messages. I informed him that I can only se...