Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Weird issue with ebay international shipping.

I have a customer who was bidding from France. He messaged and asked if I ship to France, and I told him that I do not, but that ebay international handles international shipping. I just send to the ebay hub address. And they, as ebay says "handle th...

How do working days interact with 1 day handling times?

I know that cut off times do not change when you have to ship for 1 day handling and that your working days effect estimated delivery dates. I can not find clear information on how your set working days effects when you need to ship. For example, I h...

Resolved! shipping to the UK

Can't we ship to UK?? Buyer is interested in a plate but says at present it says that I can't post to UK. I use EIS so I don't quite understand and never noted any restricted countries except middle east, south america etc . I had my store on time aw...

Resolved! USPS ground advantage business rules

I created a business role for USPS ground advantage. I don’t remember how to check for the dimensions. I’m also new and I’m a little confused if there’s a maximum. Or how does the shipping and label generation process know the weight?

eBay International Shipping Hub

Hey....I thought that packages going through the International Shipping Hub were examined for things like damage, correct item, etc. I was recently notified that FedEx damaged an item headed for Australia. However, on another shipment I accidently go...

Don't know how to get label international shipping

Hey everyone,Had my first sell and I'm supposed to ship to UK and I live in Denmark. When I choose "Get postage label" under "Orders" it says: "Your send from address must be in the United Kingdom to purchase a label."What do I do? Can I use the Glob...

Resolved! Discounted shipping rates

I am trying create a combined shipping invoice. The Calculated shipping USPS standard shipping calculated about 20 dollars but the amount on the invoice is about 34 dollars. What am I doing wrong?

Received a bid from an excluded country

I have excluded all international sales from my listings, and someone from Venezuela just bid on one of items. I checked and that listing has a full list of exclusions including South America | Venezuela So how did that happen?

Shipping options?

When I list a new item the only option for USPS is priority shipping. This is start a week ago. How can be changed back to USPS ground advantage?? This is something new on eBay??

Can I use a domestic USPS Priority box to ship via ebay's international shipping program?

I don't have a lot of experience selling internationally but am enrolled in ebays international shipping program in which I ship to a domestic hub and from there it is shipped abroad. I just sold a batch of comic books to a buyer in Italy and the shi...

Sellers using inadequate postage methods should be a reportable offense

2 weeks ago I had to pay $46 postage due on a box that arrived with a $5 media mail label on it. The contents were not eligible. Now I have a seller who has shipped what I know is a 2+ pound item with a first class label- when I immediately contacted...

NOT GETTING EBAY USPS SHIPPING DISCOUNT

Since yesterday afternoon I am not getting the eBay shipping discount when purchasing USPS shipping labels. I tried in a different browser and still the same, no discount. I called eBay yesterday and was told it would be "reported". Is anyone else ha...

Shipping

Why isn't calculated shipping working? I am losing money on shipping costs.

shipping menu help please....

On one of my accounts shipping option drop down menu shows all shipping option such as seeing different shipping prices from carriers my other doesn't. you have to make a policy. How can change other to see all shipping price options and prices. than...

Buyer accounts with no address

How is it that eBay allows for any accounts, esp buyers to open account with No **bleep** address on file. Really, sellers have the strictest requirements to maintain their account. Therefore, the same checks should be conversely applicable. I had a ...