Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

returns

a man buyer offer on item i sold item to him , he didnt read listing or he did , he was sold womans item , i up grated shipping for him , now returning said it was cut like a womans item , yes i told him read listing is and was womans item , he tryed...

My item was refused by the addresse

HelloI need help. I am dealing with one difficult buyer. He first ask for a refund a few time in the shipping time, than I see that he did not accpet the item, he refused it on 23. december I saw it on usps. I would not know it if he did not get craz...

No option to create shipping label in mobile app

I am using the eBay mobile app but when I goto a sold item there is no option to create a shipping label. Anybody else ever had this.

14 days return policy.

Hello guys.Want to ask, when does 14 days policy starts, at the moment when a buyer recives the item, or when buyer pays for the item (includes dispatching and delivery time)?

Resolved! Questionable Buyer - Fraud?

I have had no negative feedback since starting on ebay, and have only had very happy customers. Recently, a customer put a bid on a Rare printing of a casette tape and got if for a steal at $11. I shipped immediately, and I also wrote a note explaini...

International shipping address cannot be located!!???

So, a few weeks ago I shipped off my very first international mail to somebody in spain but just a few day ago I check my tracking and it said that "Addressee cannot be located - Scheduled for another delivery attempt today." Why can't my item be del...

Resolved! Buyer Returns Item With a Note

Instead of opening a return request or contacting me thru eBay, a buyer returns a O/S hat (so listed) with a note saying it is too small and would like a refund. I have a 20% restocking fee. This buyer has been an eBay member for 10 yrs. and her feed...

Shipping price keeps changing?

So im new to ebay, and im thinking about purchasing a blu-ray from overseas. On my app it says the item will cost $24.99 + $3.89 US shipping. When i tap on the item, however, it now says $24.99 + $17.77 US shipping. When i go back out to my list it t...

Is this page a JOKE?

https://pages.ebay.com/carriers/index.html#savings"shipping options"Sow MEANY splling erors whas it ritton buy a 6t greater?these stand out - there may be moredor = fortp = toinsuracne = insuranceflate = flat4lbk = 4lb or 4lbsconfirmatin = confirmati...

Offering Fedex SmartPost Shipping and/or Returns

Is there any way on ebay to offer Fedex SmartPost shiping and/or returns? I like that theres the option of dropping at least the returns to either FedEx OR USPS locations, per: http://www.fedex.com/us/smart-post/returns.html "FedEx SmartPost Returns ...

listing no longer available

i have purchase an item and now i received an email from ebay informing me that listing no longer available.the item has not been shipped yet and i can't even contact seller as the item has been remove from ebay.i need the seller to refund me.

HELP!! Never received item and buyer unregistered...

Hello I desperetely need help from eBay support but can't find a way from the Resolution Center my problem is a little unique. I ordered an item I never received it's already late for more than a month and the seller as much as the item is unregistre...

Item Shows Delivered Right After I Dropped Off Package

Hi, Wondering if any of you have experieced this: I dropped off a package to my local fedex office and 30 minutes later it showed it got delivered. I live in California and the package is going to Wisconsin, so obviously the driver made a mistake whe...

Resolved! Returned an item but not marked as delivered....

Bringing up a question for the 3rd time concerning the same situation. Seems like it's always one thing or another concerning this return. I was sold a misrepresented item. The seller refused to accept a return and seemed convinced it was perfectly o...

Share your Tips, Tricks, and Wisdom to Save on USPS Shipping

With the upcoming USPS rate increases, I thought it might be a good idea for sellers to share their Tips, Tricks or other Wisdom you have for shaving off postage costs. Here are the obvious ones:Never buy postage at the counter. You should be using e...