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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

I received an item I didn't order and do not know who sent it to me

For some reason contacting Ebay seems to be completely impossible since my situation does not fit any of their options. Today I received an item and all I have to go off of is the return address. I have received everything in my orders that says deli...

Photos wont upload

I keep trying to upload pictures of an item I received broken....they don't upload and it says I can't try to upload anymore. Don't know what to do to make it work. Never had this problem before.

Resolved! Local Pickup Question

I just sold a pair of tire chains today. I printed the shipping label, put in on the box and read the address. It turns out I was about to ship this medium flat rate box ~5miles from my home. I contacted the buyer, he said he would be happy if I drop...

Problem with Returns and Return Label

Hello, im having a bit of confusion over this.. i sent an item back to a seller with a return label, i saved the label to my USB and printed it out at a print shop not far from me, i sent the item back but ebay is still saying "print label and return...

Alert: Substantial FedEx Shipping Surcharge Increases During the 2017 Holiday

Sellers who use FedEx services need to be careful of the following surcharge increases this holiday season during the period from 11/20/17 to 12/24/17. Some of these will hurt you (and I will probably mock you when you complain about it after the fac...

ebay_FedEx_2017_Ground_Unauthtorized_Package_charge.gif

GLOBAL SHIPPING PROGRAM eBay subcontactors sevices GSX & ARAMEX is collapse!

It is a bad one service I ever met!!No call answers no email responds. Delivery information and tracking updates all is wrong. In many cases it's show "delivery attempt was done no one at home. delivery rescheduled". It's an one BIG Lie. No attempts,...

BAD BUYER BROKE EVERY EBAY RULE & POLICY + WON CASE~ HELP!!

PLEASE ADVISE, Buyer broke EVERY eBay rule and policy from misuse of returns to filing a false claim to altering item to not acknowledging photos, description, return policy, and eBay computer automatically is letting them return item on my dime! how...

Seller sent item a month later, won't take return

Hello, I bought an item on 10/1 with shipping expected by 10/13. Seller never uploaded any tracking, so I contacted seller on 10/12 asking about the item, to no response. So I contacted eBay on 10/17 saying I never received the item, and then called ...

USPS denied claim for not having insurance - shipped Priority Mail with $50 insurance?

So I shipped something priority mail, which should have included a $50 insurance. I filed an inurance claim and was denied because they said no insurance was asscociated with this package? When I checked online it said it wasn't elligible. I sent the...

New Refund Option - 50%???

Did I hear that right? If we offer free returns then we can only refund the buyer 50%? Does anyone know the specifics on this? It seems like this slightly negates the buyer scam of returning a different item than purchased (which is our main culprit)...

Global shipping greece

I have recieved an email what i have take the item. Tha post combany is global shipping post. The tracking number is UPBEE0016E8911D3C7F4And i don' t take nothing.What i have to do now?

Certified Return Receipt Requested Package

On October 14, I sent a package with Return Receipt Requested. I have not received the Receipt as yet, although the Buyer tells me she has received the package. She says I should not worry about the Receipt, but It is not posted as Delivered in the t...

Not sure what my shipping is

I recently just sold a cell phone and when I posted the item, ebay put in a shipping price for me that was well below shipping cost (3.64). I revised my original post and put in flat rate shipping, however, I never saw the exact shipping price on my ...

N64 Game arrived damaged?

I opened up my package last night and the first thing I noticed was the N64 catridge (game) had a chip in the corner that would open up the case holding the compenets together. It came in a secured bubble envelop and found no broken shards from damag...

How to warn ebay against a seller who might be a scamer?

Hi there! On Sep 1st I ordered some items from a Chinese seller. The delivery could take up to 2 months. On Nov 1st, I still hadn't recieved it, so I contacted the seller to get a refund. He asked me TWICE to close the case in order to be able to ref...