eBay

Standard #10 envelope to Denmark from US

I recently sold ticket stubs and mailed the items in a standard envelope via registered mail, and provided the registered mail tracking number to my buyer. It made it to Copenhagen, and now is apparenltly lost. I've put in an international tracking i...

Ship Saver Insurance scam?

I insure all my international shipments with Ship Saver. I shipped a package to Brazil and it has not been delivered. Buyer opens a case and Paypal withholds my funds. I tell the guy to follow a link to verify the insurance and I haven't heard from h...

Unable to print shipping labels through Ebay

I recently deleted an old PayPal account that was linked to an Ebay shipping label agreement. I am trying to use the same PayPal acccount that I have linked to pay my seller's fees. I was told by Ebay that I should be prompted to complete a new agree...

Shipping time from Russia to Finland between services?

Hey, how long between the three services (economy, standard and priority) does it take for shipments to arrive from Russia to Finland I want to order an item but I want to receive it no more than until February 14th, which is next week. I ordered ano...

Tracking number problem

Maybe it's just me, but I find it very misleading and just plain wrong when you check your purchase history and see that an item has shipped, but when you click on the tracking number, all it says is that a tracking number has been provided. That doe...

FedEx Dimensional Weight Calculation Error in eBay Label Flow (Systemic?)

I believe there is a recent (2017?) systemic error in the FedEx Ground/Home Delivery amounts calculated by the eBay shipping calculators. It appears that the calculators are using the old incorrect 166 lb/cu-in dimensional weight divisor instead of t...

Possible Scam?

so I bought a PS vita and the guy said he would ship it out well tracking hasnt updated since he shipped it out still sitting at "waiting for package drop off" since 1/31 when I contacted him about he responded with that usps held his package because...

Accidentally created twice shipping labels, how to refund one (not send)?

Combined shipping for international package not working

Not sure if it is just international but the package I am trying to send is international. Customer buys several items and pays. Then she buys one additional item and wants it in the same package. Happy to do that. When I try to print the combined sh...

Is The Stamps.com Global Advantage Program working for anyone?

The program is mentioned on the Stamps.com blog, and was supposed to start working Sunday 1/21. However, it's not working for me nor the one other person I know who signed up for it. Their CSRs don't seem to even know the program exists. So, has anyo...

Ebay label printing problem

I have a new HP deskjet 2652 printer. I have the printer set to print out landscape for my labels. Well when I use the ebay bulk shipping labels the labels print correctly in landscape. However, when I use ebays single print label where it shows the ...

Usps pick up does Usps first class package include security envelop

I was wondering if usps first class package also count first class letter as part of its service. The last time I request a pick up for first class package and they charged the buyer with shipping fee.

Shipping from Puerto Rico

Hi, I'm a seller located in Puerto Rico and ship daily to the mainland US, local customers and sometimes international locations. Something has changed in the eBay shipping systems that is asking fo fill customs forms on every one of the sales I make...

Buyer was charged with shipping cost?

Hello, this happen a while back when I first started selling on eBay. I ship off a game boy cartridge in a security envelop but when the buyer received the mail he or she was charged with shipping cost of about 2.50. Why was the buyer charged with sh...

refund

Hello, I've bought an item i haven't received it I opened the case, the case goes in my favour and I get a Refund message that writes ''Please allow 48 hours for the refund to process'' it passed a bit more than 48 hours but I don't see it still in m...