Shipping
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Back wash barber shampoo

item # 12ZE2F770393182670 This was delivered to my house on Aug 17th I refused the order because to many was shipped. I have been trying to get a refund since then and still have not received one. The merchant is telling me it went through pay pal ? ...

User avatar by Explorer
  • 182 Views
  • 2 replies
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Resolved! Seller is asking me to close return request

I received items that were very poor quality and didn't look like the picture. I opened a return request and the seller claims they can't send me a return shipping label with it open. Is this true?

Seller provided tracking number never moved and do not cancel the order

Hi, I purchased a item from this seller and on the next day he provided the tracking number. I found a better deal from another seller and made a return request and asked the original seller to cancel the order since I did not see the item had been r...

2 business days qualify for Top Rated Seller?

Hi Everyone, I would like to change my shipping to 2 business days because when i drop my items off at the post office I keep getting lates. I think the Post office does not scan them in unitl after midnight. If I change my option to 2 business days ...

global shipping limit to russia?

i posted an item for $120 not knowing limits, buyer bought for $130 (?) limit is $114 for russia. he didnt list a country but i looked up the city. should I cancel the sale somehow? hes not going to pay $90 shipping and $30 customs!

User avatar by Adventurer
  • 299 Views
  • 2 replies
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Item not working anymore, still has guaranty

What should i do in case i bought a phone 23th of January. The problem now is that it stopped charging few weeks ago. Now surpisingly the seller reaponded quickly to my first message asking to give him transaction number for paypal. After that he ask...

User avatar by Not applicable
  • 314 Views
  • 7 replies
  • 0 helpful

eBay Refunding Error

Are any other sellers getting an error message when you try to refund a buyer after the package has been sent back? We've called eBay customer service three times in the past week and they were clueless and absolutely dumbfounded.

Screenshot 2017-11-14 16.37.46.png

USPS shipping label form is missing "CITY" input box

I purchased an item from a seller in the US (I'm from Austria) and the seller has trouble printing the USPS shipping form thru ebay. The error message is "We're having trouble printing your label. Please enter a valid value for destination city." The...

User avatar by Adventurer
  • 155 Views
  • 1 replies
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International package returned as undeliverable...Help!

So I shipped a package to Russia,and a few days later I had it return to my home with a letter stating that it was undeliverable due to a weight decrepancy,which I knew there should not be. I took the package to my locat post office to have them weig...

lok

oa noite alguen pode me ajudar ,o ebay tirou um vendedor e agora não sei como ser reembolsado qual a garantia que o ebay me oferece

seller page got hacked and I got scammed

I bought this iphone watch off here for a $100 but the seller marked the watch as unpaid and I also didn't recieve the item. When contacting the seller I discovered that in fact the seller page was hacked and checking my account the transaction was c...

Return Request

I recently shipped a item to a buyer who paid and claims they did not recive the item. However, I always double check the name and adrress and because I do not purchase addintioal shipping I think they have taken advantage of me as they claim they ha...

pressure from seller to give positive feedback

Hello, I had placed an order in Sept 2017 and was advised that the delivery would be in first week of November, I have been in touch with the seller and was asked to be patient and wait for the product. Which I did till last week.I then raised concer...

Can't close return

The seller accidentally sent me the wrong item, and we agreed that they would send me the correct item and have me do a return case. So I shipped the item back, and they shipped the correct item at the same time. I got the correct item and am happy w...

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