Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

eBay placed the wrong address in my order.

As what the title says. My PayPal information is correct, I have double checked. I noticed the mistake they made on Tuesday night at 10:50 PM. The seller and I are trying to find situations get the order cancelled since it's on shipment. Previously s...

Resolved! New eBay shipping policy help!!

So on Saturday eBay changed the shipping policies so everybody that didn't opt out of the change for the seller getting the discounted rates it goes to the buyers so I had a bunch of people buy things that we're watching my items and they got the dis...

Buyer claims i sent the wrong package

Hello, I sold an expensive pair of shoes worth well over $500 and the buyer claims that I sent the wrong item, I contacted the other buyers I shipped out to on the same day and they confirmed what they purchased is what they received. I accepted the ...

Wrong shipping label, 14 days for a refund????

eBay generated the wrong shipping label for an item I sold. I immediately voided it and generated the correct one. Now I have to wait 14 business days for the refund.1: When you sell items and initiate a charge 24/7/365, EVERY day is a business day. ...

USPS Shipping calculator

When I try to use the shipping calculator, I enter my zip code and the destination zip, then choose a shipping day/time. Whether or not I specify ground shipping, when I try to enter the package dimensions, the zip codes disappear. I have tried many ...

Help with Shipping 400lb Magazine Lot

Hey everyone, I need some advice on how to shipping a lot of over 400 magazines. The weight of all the magazines is over 400 pounds and I would need a box that measures 80x20x20. I've never used freight shipping and don't understand how it works real...

Ebay took $32 ... on top of their $47 "Fee" and my $7 shipping label?

I just sold an item... It was priced at $317.50 It said the buyer paid an additional $7 for shipping. Ebay showed the total amount "on hold" was $356.14.. which I'm not sure where they got that amount from, but it seems thats the total amount the buy...

Item stuck on “shipping label created usps awaiting item”

I bought an item last week. The seller created the label on the 6th and that is the last update I have. The item was supposed to be delivered yesterday. I contacted the seller who told me he update me today as he was going to the usps store to drop m...

New Shipping Rates Questionable at Best

Yes, when one adds packaging costs, Plus the 13.25 % eBay charges on all items, the new shipping rates are almost at my cost or in many cases they are higher. Yet we are told how Great their new Rates are. They want to lower costs to buyer at the exp...

Speedpak tracking false updates, 3 weeks no real movement

Hi So I ordered an item from China on May 9th via speepak tracking. It arrived at 'Destination Hub' May 18th. Since then, I believe there has been no movement at all and the tracking is providing false updates. On May 27th, it stated 'package in tran...

Resolved! How do I calculate the cost for combined shipping??

I have a buyer who has won several auctions, and has asked me to combine shipping. No problem - BUT, if I try to combine the items, there's no way to calculate the new shipping charges (using the weights and dimensions like when creating a new auctio...

How does the per-piece shipping pricing work?

As a seller I sell goods that weigh 190g. That is to say, I could sell 5pcs of this item up to 1kg. The price of the goods is say 5 usd. In the price list I have set that each additional +kg of goods will cost e.g. + 0,2 usd. I thought that the defau...

shipping charges for shoes in the ebay shoebox

how much should it cost to ship shoes in an ebay shoebox.? isn't there one set price? It never comes up as an option for me. I usually just use the legal priority rate, which is now $7.90. Does anyone out there know how I ca find the true price of sh...

Tracking the eBay

I’ve shipped many items through eBay’s standard delivery on cards that are under $20. 1 of them finally says out for delivery , but not delivered. Buyer claims they didn’t receive, am I sol on this? Or is there anyway to find a tracking or check to ...

Parcel stuck, Glendale Heights

What should I do in this case. I ordered my phone through eBay International Shipping. It has now gone to eIS C/O, 110 Internationale Blvd, Glendale Heights, Illinois 60139-2080, United States, status delivered. I wrote to the seller and he said, tha...