Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How to ask for refund for multiple items with the same items number in the same unreceived order

Hi,I ordered several items (specifically 3/8 sockets) from a seller, all had the same item number - the listing had a drop down list - I bought several items from the list.I did not receive them yet after the end of estimated delivery.I wanted ro req...

Why does a combined shipping sale show free shipping when it was not free?

I have had this happen many time. Say I buy 5 things from one seller, then when I go to give them feedback it shows "free" shipping when in fact the shipping was still a very high charge. Why does this happen?? That does not seem fair at all for the ...

sent wrong item, buyer returned it, then I sent correct item

So, I sent the wrong item. Before I realized the buyer wanted me to send the correct item, I approved his return request. He now has the right item, I have the wrong item, but I now have an open return transaction and it looks like need to refund the...

shipping charges

Is ebay in the regular practice of allowing sellers top list free shipping and then let them charge for shipping? I have found this on several different items.

Making an exception to no International shipping.

I usually only ship through the GSP but have a request for multiple items (clothing) from Australia. What sort of hoops will I have to jump through as far as printing label, ebay, etc to make this sale. Will I be able to print out ebay label or go th...

Item reads delivery status not updated, what to do?

Like the title says, I ordered something through ebay, and it was doing fine until it read "delivery status not updated" on February 1st. People told me to wait on it, and I've been doing that until now. But I'm kind of worried now that it's been lik...

USPS Shipping Labels

I am selling a single lot containing two items, but I need to ship each separately in its own box. What do I enter for package dimensions and weight on the listing, and how do I go about telling Ebay that I want to print two shipping labels, one for ...

Tracking number on 2 items shows status of Unconfirmed

I shipped two separate packages 2 days ago for items I sold and the tracking status for both shows as Unconfirmed. I tried entering both tracking numbers directly into THE USPS site and they both say the information is unavailable. Both were shipped ...

In need of feedback on using ShipCover Insurance vs. USPS

I sell heavy fragile items, some are almost 70 pounds the USPS limit but most are from 30-45 pounds. It takes me about 1 hour to pack the item to be sure it is not damaged or broken on the way. I solely use USPS and have a few claims above $300. It t...

Return-Holding my money

I just need to vent somewhere before I say goodbye to ebay. I have been with ebay around 6 months now. I've followed all the rules and put up with all the crazy fees, but now they are holding money on my paypal due to a refund of an item that hasn't ...

dear ebay

why you tell me ship on monday,did you not knoe usps open on sat,,,you not smart like me!

Shipping

Is it possible to set Free shipping for Domestic , assuming that means inside the u.s. and then calculated shipping for international

Ship cover Ins

For all of you ebay sellers. BEWARE!!! If you purchase insurance for an item it is actually coming thru E-Bay so if you end up with a damaged item you can only file a claim thru ebay. The post office wipes their hands of all responsibility even thoug...

Returns-Need to vent

Adding delivery conformation at my cost

I just sold an item for $66+ to a buyer who just opened an account today (0 feedback) with a strange user name, similar to bebetel.orb6xxg . Three weeks ago I got stung by a scammer with a one day old account, now I dread this scenario. My Paypal acc...