Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Return-Holding my money

I just need to vent somewhere before I say goodbye to ebay. I have been with ebay around 6 months now. I've followed all the rules and put up with all the crazy fees, but now they are holding money on my paypal due to a refund of an item that hasn't ...

dear ebay

why you tell me ship on monday,did you not knoe usps open on sat,,,you not smart like me!

Shipping

Is it possible to set Free shipping for Domestic , assuming that means inside the u.s. and then calculated shipping for international

Ship cover Ins

For all of you ebay sellers. BEWARE!!! If you purchase insurance for an item it is actually coming thru E-Bay so if you end up with a damaged item you can only file a claim thru ebay. The post office wipes their hands of all responsibility even thoug...

Returns-Need to vent

Adding delivery conformation at my cost

I just sold an item for $66+ to a buyer who just opened an account today (0 feedback) with a strange user name, similar to bebetel.orb6xxg . Three weeks ago I got stung by a scammer with a one day old account, now I dread this scenario. My Paypal acc...

Resolved! Seller sees wrong buyer's address

I'm from The Netherlands. Just bought something from a seller in the UK. Shared some thoughts with the seller about the product after the transaction was completed. While chatting we find out that the buyer's address that he sees in his order comfirm...

Returns

I currently have a no return policy how do i change to 7 day return policy so that it shows on my listings? I went to site preferences/return preferences but it does not go into 7, 14 or 30 day return settings? Thanks

Resolved! Seller shipping lesson First Class Mailing USPS

I just wanted to share something I learned today (I've been a very casual seller on and off for 17 years). I listed an item that only weighed 4 oz. When listing, I chose "USPS First Class Large Envelope". What I learned was that there are 2 distinct ...

There's no way for ebay to send the buyer a shipping label?

Is there no way for ebay to send the buyer a return shipping label? buyer opened a case to be refunded because package was taking too long to arrive. i immediately issued a refund and reported to usps that my package was missing(because package hasnt...

Calculated shipping woes

So I started going (I know, two days too late) through my listings to make sure I don't put myself in the hole with the new shipping rates, and what I realized is that for USPS no matter what I do, my listing ends up showing store rate, and for FedEx...

Shipping label page woes. WHY? FedEx?

Page has changed just since my last label earlier today. A FedEx user agreement box pops up. I don't use them, so I 'x' out and then nothing. Can't enter a weight or USPS method. The drop-down box only shows USPS or FedEx and does nothing when select...

Show discounted Ebay shipping rates to buyers -possible?

When I'm creating an Ebay ad, Fedex (and UPS) show some great rates for heavier items (if printing label through Ebay). But when I publish the ad, the shipping rates shown are not the discounted rates. Anyway to "fix" this? I plan to print the labels...

Overcharge by SmartPost

I sold something this morning and has SmartPost as an alternate shipping option, which the buyer chose. In my label module, the shipping was about $29 for a 7 pound item with discount. I accepted, printed the label. But...when I went to print the pac...

FedEx Shipping for Buyer Still Doesn't Match Label

Has anyone heard of any updates as to when Ebay/FedEx will have the FedEx shipping issue resolved? I had to remove all FedEx SmartPost options from my listigs, because what the buyer pays and what the shipping label says are still not matching. I've ...