Shipping

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Refund to buyer for over payment in combined shipping.....but no refund from ebay for me?

I am so fed up with this.I do have tons of buyers that purchase multiple items and then make payment right away without waiting for a combined invoice. I understand that they would like to make payment right away so that items can be shipped the same...

I paid to send 2 pair of boots back and seller will only refund one......

I sent 2 pair of boots back to the seller in the same manner that seller sent them and the tracking number is stated on both pair but seller is claiming they only received one pair! eBay has made it so difficult to contact them that I am now out mone...

Buyer refused shipment Due to COD?

HI, IM not new to eaby at all but this is the first time this has happend. Buyer bought some books from me. I shipped media of course. Buyer claims postage was due and demanded her money back asap or she will "leave you know what". I called the post ...

eBay Labels Insurance - Destination Country is Not Supported By ShipCover

This place is falling apart. Noticed this while printing a USPS Label this morning. Don't use ShipCover, and only take advantage of free USPS Insurance (except on very rare occasions), but there it was. This is a domestic shipment from California to ...

Cancelling an Order

Recently a family member made an accidental purchase by buying something that was incorrectly listed and she thought it was something that it wasn't. She realized the mistake before the seller shipped and requested that the seller cancel the order be...

Ebay Global Shipping Program FAIL!

After a long time of being nagged (by various ebay marketing efforts) to use the Global Shipping Program, my first time using Global Shipping Program ENDED in FAILURE.The item arrived in Kentucky and was rejected.Response from GSP was item can't be s...

reffund/ frozen updates / item delivered / extortion

The buyer requested for a reffund , saying that theres no tracking update.. I need to payback the money.. I ve contacted the USPS to find out wheres my package. They answere me after 2months That buyer received the item, they've send me a copy of doc...

Package "lost" collected USPS insurance then package got delivered (5 weeks later)

I sold an item to a buyer. After 4 weeks it wasn't delivered. I filed an insurance claim with USPS and surprisingly was paid within 7 days. I then refunded the buyer. A week later (yesterday) the package shows up. LOL! Anyone know how to return the i...

Sellers Who Ignore Return Request

I very seldom have to return something I have purchased, but, twice in the last couple of months I have purchased an item that I was not happy with. So, since the seller does say they "accept" returns, I have issued a request to return. Seller does n...

EBAY TRYING TO FORCE ME TO GIVE FREE SHIPPING?

A customer of mine got a mysterious email from eBay which told him that because he had ordered more than ten items from me at once, he was entitled to free shipping. I had charged him shipping on the combined invoice of course. It was a large quality...

Who pays the courtesy refund?

Hello,I bought an item but it didn't arrive so eBay decided that I should get a courtesy refund, I got it and finally got the item too so I kept it. I messaged the seller telling him that I finally got the item but he didn't reply I thought he was ma...

USPS claim, damaged item, who receives payment? Extra item was included in anticipation of damage.

So here goes the story.I am the Seller. I sold 10 batteries. Since they are quite heavy (over 5 lb each) I included one extra in case USPS did not do a good job taking care of the package.Sure enough, the package was slightly damaged and one battery ...

My order was cancelled because it has been restricted from international shipment

I got an email from ebay that inform the cancelation of my order. It says the item was stopped at the Global Shipping Center, and has been restricted from international shipment. I don't understand the situation why it has a problem. Is there no way ...

Problem with shipping.

Hi everyone.thanks for giving me the space to write.I am from argentina and i have been doing purchases since a long time ago.i always buy in ebay usa and send the package to a friend that also lives in usa.he usually send the item back to argentina ...

Buyer claiming damage to an item after admitting to taking it apart. Threatening reprocussions.

This buyer bought a motor from me for a remote controlled truck which was a couple years old, was never run but had a clutch bell housing and a flywheel put on it to mock up with a truck I had. I decided to go a different route and the motor sat like...