Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

how long before refund shows up on credit card?

I received an email from eBay on Tuesday 12/19 that the seller has refunded.I paid with credit card linked to my Paypal account. So, far nothing "Pending" showing in my Paypal account.And nothing showing "Pending" on my credit card. How long does it ...

Resolved! When a seller lies....

Hello,I already know about when sellers use false pictures or information on listings, I can of course request a return/refund.My question is related to being lied via a message, when asking specifically about details before buying, because the listi...

Resolved! Need some thoughts on a return process.

Long story Short - Customer opened a does not fit return - no contacting me before hand. I get the request, say sure I will take a return. Fast Forward - nothing has been sent back - the Ebay people keep emailing me telling me I "SHOULD HAVE" receive...

My late shipments

Hi ,ı checked my late shipment rate and ı was shocked.Although ı printed my labels in the same day my items are on the late shipment list .ı want to clear especially the last ones. Although its post offices fault ı am paying for it ,its unfair .ı can...

What do you make of this? 2 purchases and 2 addresses. Buyer claims never received

buyer contacts me just under 30 days for each purchase, both which were placed within minutes of each other on the same day. I pointed out that each purchase had a different shipping address but both were in their name (same town), as provided by the...

Item was shipped as described

I recently sold a Panasonic 3DO FZ1 console. It sold on Saturday 12/2/17 and was shipped 12/4/17 and was recieved on 12/6/17. Now on 12/21/17 the buyer is saying it doesnt work correctly. I played the console the day it was sold and before I placed i...

Seller and item removed but I want to cancel order.

Ok so I recently bought a vaporizer ( I know it’s agiasnt the TOS) but I didn’t know that till I found a page online talking about it because I found this out I wanted to cancel the item but when I looked the Seller and the item listing were removed ...

Resolved! Return items

I have an eBay seller account linked to Paypal, where I put products from China. If a customer bought a product and wanted to return it to me, would the product be returned to my personal address at PayPal? Or will be returned to the address exist in...

"Submit for reshipment" - unable to click the actuall button

Hi! I just received an email from Ebay saying that the package for some reason couldnt be deliviered and that I have to fill in the form for reshipment. But the form is corrupt, I can´t click the button saying "Submit for reshipment". I tried Safari ...

Late Christmas delivery

So I shipped a ups ground on Friday. EBay system said estimated delivery 22nd. EBay still says 22nd as estimated delivery. However if you track it at ups, it shows delivery 26th. I shipped a few hours after the order was placed, and told the customer...

buyer says plush was dirty and dingy doesnt reply

I got a notice from ebay the other day about an item the buyer wants a refund--says the plush was dirty and dingy and there was something like dried toothpaste on the back none of this I ever noticed--it still had the tags on since it was just sittin...

USPS Tracking Texts

I've read a number of times on this board about signing up for text message tracking and how that sometimes gets packages moving that are otherwise stuck. Is it possible to do this with international packages as well, more specifically, from China? A...

Apple iPhone 6 - 16GB - Gold (Unlocked) Smartphone

What kind of guarantee do I have? That he will send me money. Return the item back to the seller. Who will pay for money? When I got the thing I paid the money, and now I send it back and I will pay for it is not fairTake action and withdraw money ba...

Shipping and Shipping Labels

I am a seller wanting to list an eight cup set of tea mugs with matching tea platters. I'm going to have to package the tea cups in a separate box from the plattters, yet I'm selling it as a single item on Ebay.My questions is. How do I figure out th...

Mail Carrier not delivering package

On Friday my mail carrier pulled down my driveway turn around and left. I was standing in the drive at the time. Monday I get a package slip in my mailbox I contacted USPS to schedule a redelivery for today. I was standing right next to my mailbox wh...