Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Refunds

how does Ebay decide to give a refund to a buyer? all my buyer had to say was not as decribed ! everything the buyer complained about was in my pictures when the item was for sale. is that all a buyer say to say : not as decribed? glad to refund if t...

Mailing as First Class Package, using large envelope but not rigid?

I had been mailing magazines in 9x12 and 10x13 envelopes, not bubble mailers. To make it acceptable as a First Class Package, I always sandwich the magazine between two pieces of cardboard to make it rigid. But let's say I have a magazine (1/2 inch t...

Padded Flat Rate Envelope Trimming and Sealing Tip

I often (almost always as it works out) overstuff PFREs, and have found the following helps in getting them sealed reasonably evenly, and also helps prevent sticky tag ends at the edges of the sealing strips when sealed. grab a stack of 6-8 PFREs, sq...

7" X 5" X 5" cardboard shipping boxes.

I'm having a hard time finding someone who will ship these boxes all the way too the remote "country" of Hawaii. Most sellers on Amazon and ebay will not ship ANY cardboard boxes of ANY size to Hawaii, period. I can understand big ones, but i'm looki...

Will eBay step in?

Hello! I bought an item and I haven't received it. I've been waiting for a month and then I contacted the seller. The seller assured me that he's sent the item though it's more than a month now and it's still not here. I asked for a refund, but the s...

Won an auction but the seller is not responding to my emails.

Merry Christmas,I've been making purchases on ebay now for over 5 years, even sold a few small items, and I just paraticipated and won my 1st Auction. The item was a guitar for my son for xmas, was gonna go ahead and just bite the bullet and buy him ...

dear ebay

why are you not telling me when to ship,oh my what do i do?.,.,.,thank you and merry christmas

What USPS service should I use to ship a facial cleanser?

Hello! I'm really new to selling, and I just sold a facial cleanser, but I'm not sure whether I should ship it via Ground or First Class, or if it doesn't matter? Thank you so much for your help!

Ebay knows about a scam but does nothing to protect the buyer.

So theres this SCAM going around eBay and they know about it but do nothing to stop it. I was recently scammed by an international buyer. I had chosen an option on my listing to ship via First Class International Mail. No where does it give a warning...

Buyer opened return for damaged item 29 days after delivery

I had a buyer request a refund 29 days after the item was delivered, stating the item is damaged and not as described. Of course, I asked why she waited so long. She said she had just gotten the item from her "shipping service". The item was an antiq...

Can I purchase 2 items from different sellers but same country and let it ship together ?

Hi, I'm a newbie on eBay I'm interesting to but 2 items from different sellers but same country (South Korea)So I want it to be shipped together to reduce the cost of shipping fee.Is there anyway to make that happen ?

trying to contact ebay with a problem not in their list of items

I need to contact ebay (phone or email or chat or whatever) about a problem i'm unable to do in their list of standard items. Help

Delivered to an agent in a city 50 miles away?

What does it mean when USPS tracking says it was delivered to an agent in Ann Arbor, a city about 50 miles away from me? I think another delivery service has taken over the delivery, why wouldn’t it say that though? It’s only been three days since I ...

No Seller Protection!

I sold a perfectly good MacBook Pro. No scratches, dents or imperfections. After 5 days buyer (who is unverified through PayPal and has a UPS post office box for an address) says computer was damaged. Sends two bogus photos with no proof it's actuall...

problemas con una devolucion

Mi caso es el siguiente: adquirí un producto de un vendedor de eBay quien demoró mucho tiempo en enviarmelo. Este ítem era para revenderlo a un cliente personal. Para la fecha en que lo recibí, mi cliente a quien yo previamente lo había vendido, ya n...