Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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refund for item not received

my names are Regina Mijere i got a printer for seller who sent me a broken printer we have been charting not until December 7th 2017 when he sent me this: belowe help recover my money am unable to send any mail to him since its over 90 days and it wa...

Partial Refund Failed (I'm the Seller) - eBay and PayPal giving me ZERO help and directions

I sold an item on eBay last week. This morning the buyer requested a return due to item not matching description. With the buyer making this request I was given the option of full refund, partial refund, and messaging with the buyer. We messaged a co...

User avatar by Adventurer
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  • 2 replies
  • 0 helpful

INCORRECT / INACCURATE: The Phrase 'FREE SHIPPING' Must BE Banned! Sellers UNITE!

FOR IMMEDIATE RELEASE:Dateline (USA)Subject: 'Free Shipping', The PHRASE vs. The REALITYWith mounting incentives (read: bordeline pressure) by the Big Cheese, Sellers have been essentially forced-into offering what is termed 'Free Shipping' on many i...

Returns involving Non Tangible Goods

I bought a ceramic heater and had to return it because it was defective. I also bought the SquareTrade insurance plan when I purchased the heater. After I completed the return of the heater I pursued getting a refund for the insurance plan which was ...

Resolved! Delayed shipping in transit

Anyone notice delayed shipping everywhere? I have quite a few packages that have not reached their destinations, and customers concerned. Ship dates are 13th,16th & 17, they show no updates since the 20th. Some show leaving the sort facility and in t...

diabetes test strips and lancets.

I sold 100 diabetic test strips & 100 lancets. Picture showed box said one time use lancets. Buyer complained that I didn't specify they were one time use in the description. I told him I didn't realize they made reusable ones although sometimes when...

User avatar by Adventurer
  • 1389 Views
  • 11 replies
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Seller didn't refund

Originally, I had to receive itme on Feb 7. I didn't receive item, so I sent message about refunding. but seller just said " wait, wait" How can I refund about this? I don't know why i wait

Ebay tracking issues?

Anyone having trouble with ebay not picking up tracking info? I purchased an item last Friday and it was shipped over the weekend, seller uploaded tracking and per the USPS website the package has been accepted is enroute to me. The ebay website AND ...

Complicated Situation - Freight Delivery

We are a brick and mortar business that does a significant volume of sales via eBay. We deal in primarily vintage furniture, and therefor employ freight delivery very regularly as we sell items that are too large and/or heavy to ship via more standar...

User avatar by Adventurer
  • 425 Views
  • 10 replies
  • 0 helpful

Resolved! Is "Free Shipping" considered a "Specified Shipping Cost"

Is "Free Shipping" considered a "Specified Shipping Cost" in the context of Automatic IPR? Not talking about seller-designated IPR. The policy page is unclear. https://pages.ebay.com/help/pay/require-immediate-payment.html

Free shipping and making profit

I've been selling a little bit here and there (used half.com a lot) for 5 years and never saw this board before. So I have a question....i wanted to list some of my books but others have them listed for a couple dollars and then free shipping on top ...

User avatar by Adventurer
  • 211 Views
  • 3 replies
  • 0 helpful

What does this tracking mean?

https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=LS585141169CN%2C Package makes it thousands of miles from China in a few days but is now stuck a few miles away for the last week?

User avatar by Guide
  • 427 Views
  • 10 replies
  • 0 helpful

Post office put wrong shipping label on boxes

Post offie put wrong shipping label on 2 boxers.Buyer #1 contacted me to inform me of contents, which was similar to Buyer #2 purchase. I had buyer #2 refuse shipment so it would come back to me for free. Since I offered free shipping and buyer #2 sh...

User avatar by Adventurer
  • 2597 Views
  • 42 replies
  • 0 helpful
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