Shipping

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Buyer originally wanted to return item and started a case. He now wants to cancel return.

I feel taken and this has ruined my whole weekend. I sold a pair of very expensive designer sunglasses. The day they were scheduled to arrive the buyer asked for a refund. When they received the package they never messaged me as I had asked that they...

Dymo LabelWriter 4XL

I have had several conversations with the Ebay agents regarding the fact that the Dymo LabelWriter, the #1 selling Dymo LabelWriter is not approved for use with Ebay shipping. I know many of you have this product. It seems strange that Ebay refuses t...

Buyer started a claim through paypal

I had an item arrive broken and the buyer started a claim through paypal instead of ebay. Will I still get my ebay fees back or how does that work?

Buyer Returns Used Item

Buyer Bought, installed and scratched item, did not like it and now wants to return said item.Ebay Policy States"You must return an item in the same condition as it was received. You must also include, in the same condition as it was received:All pac...

If NO Tracking #, Buyer Says Never Receive. You Must Refund Purchase Price.

For the Last 18 Years, Never Lost A Package with USPS. Delayed, but Never Lost. Just a Quick Note to Warn Sellers, Always have A Tracking # with the Order, It May Cost More to Ship, But Its Worth It. Buyer Just Has to Say 'They Never Recieved It' And...

USPS is upping my Ebay Late shipment rate percentage !!!

My seller account shows Tracking uploaded within handling time and validated by carrier 100% -- yet I've got an 11% late shipment rate! I always use USPS First Class, Priority Mail, or Media Mail shipping. Since I get the packages into the mail withi...

Priority International Tracking Question

Hello on 12 or this month order from seller on North Carolina seller send item via USPS priority first time have tracking start Whit HJ in USPS got 3 scan 3 différent day in transit Last update or tracking 17 october If someone got answer fred

Guaranteed Delivery

What do you think about the new guaranteed delivery program that's being rolled out soon? It certainly appears to me to be a thinly veiled attempt at disrupting the overwhelming price advantage that chinese sellers have over domestic ones, in a back-...

20 years in Ebay & the shipping times killed me

After 20 years of perfect feedback & the fastest shipping times ever made, Ebay has killed my reputation with this new shipping time policy.I ship 100's of Football cards every month. The Post office takes 2 days to get it out of California. The majo...

Got my first (shockingly) lying buyer trying to return an item different than what was shipped

Sold a PS4 game to a buyer with over 300 + feedback. Initially he refused to pay. I sent two invoices, then had to send a non-payment complaint.After that he paid. At that point it had been a week, and I was on a short trip in California that lasted ...

Buyer opened return for damage case but hasn't opened the box

I have a buyer who is claiming and item is damaged but won't even ope the box. They just want to send it back unopend. They say "they can tell the items are damaged. I have asked them to open and send photos, twice. They say it would just be easier t...

Resolved! When does eBay consider ownership of an item to have transferred from seller to buyer?

I have a large machine for sale and have it listed as Local Pickup Only. I was contacted by a buyer that lives out of state and wants to pay to have a freight company come pickup the machine. They would crate and ship it. My question is...when does l...

Does the USPS APV catch misuse of Media Mail?

Will the tracking indicate any action taken by the APV?A package containing a TV media device is coming by Media Mail. @berserkerplanet@lja440@muttlymob@partial*eclipseSince the label is no longer stamped "Postage Due" --does the APV notify the origi...

Question on ship date on label.

A new one for me. I know some branches can be sticky if you print a label with one ship date and drop it off the next, but today I printed 3 labels with Tuesday as the ship date. My regular carrier is off so I will be dropping them off myself. Should...

Partial Refund Offer Timeline

I believe I saw a pop-up note that says “ Buyer will have to respond my offer within .... days or the case will be closed” when I sent the partial refund offer at Return Request Case. Now I’m looking for Partial Refund Offer rule but I can’t find any...