Shipping

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What's the REAL deal with "in transit" scans?

First, I humbly request no replies that are just assumption or speculation, as I can (and have) always done that already. What I'm seeking now are known facts. So, I already know that a USPS scan saying "in transit" definitely doesn't (necessarily) m...

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What's going on at the Miami Distribution Center?

I've got three parcels going AWOL in Miami... one was in Miami on June 2, and no updated scans. What's going on there that's causing packages to disappear in a black hole? Can't be a coincidence it happened to three packages, unless they're magically...

Item not received then later shows up

So I purchased an item that was lost by usps for over a month. It eventually did show up after I was given a refund and the seller was paid out through usps insurance. I could not find any answers in the eBay help section. My question is who actually...

FedEx shipping adjustment on a 1 pound package

I received an email staying that I owed an extra $46 on a FedEx package I mailed. The package measures 6" x 6" x 6" and weighed less than 1 lb. In the email I received FedEx stated the package weighed 37 pounds and charged me an extra $46. I have con...

Ebay standard envelope

Buyer pays .88 for shipping, I am being charged 4.00 for shipping. Checked weight and size are all within limits. This has happened several times.

Ebay customer service is dumb as you get when it comes to plain white envelope (ebay standard envelo

so i had like 40 plain white envelope sales that never show scanned ( but mainly on april 1 and the next few days, i am sure they had a issue with the system) and up loaded from over 2 months ago. its going to cause me to loose top rated. Speaking to...

Choosing the best Shipping Method

Hey everyone, I'm new on eBay and alot of things are going way over my head. I wanted to know what would be the best shipping method out of the following:1) Standard Shipping2) Freight: OversizedThe product I'm selling is 12.5 kg or 28 lbs and its di...

It’s my first time selling, if I put “I Don’t Know Package Details” How will that effect the shippin

The only thing I know is the weight of the item and that is 9.6 ounces.

Tracking, in transit, delivery

I bought and paid for 2 items on ebay. Tracking 3 days later shows items were shipped. But, "in transit" is not specified. I find later that items are not moving but sitting in a postoffice receiving station.Does this mean I will never receive the it...

I sold a 12x12 record, paid for usps media mail qr code but they charged extra for envelope??

The media mail envelope was 12x15 i entered dimensions and weight properly even added a few ounces.. after scanning my qr code, i was told i needed to pay for extra for the envelope... is that how it works??

Glendale Heights AGAIN

Hi,I am UK based buyer who has made a purchase on the .com site.I have two lots from a US based seller, sat at the Glendale Heights facility for three weeks with no tracking. No inspection scan has been undertaken. Those lots do not contain anything ...

Resolved! Customer wants lower ship cost

Customer has made an offer but would like lower shipping cost. They are willing to wait for the item. I cant change shipping option on my end. Any suggestions?

What is the best way to set up shipping costs for buyers on multiple "Fragile" orders.

A lot of the items that I am selling are multiple quantities and are fragile. For example, selling 8 quantities of a 5 piece china dinnerware set. When a customer orders 1 or 2 of the sets its not an issue. However, when 3 or more sets are ordered a ...

counterfeit shipping label

appears this has been a problem in the pasti'm currently experiencing it myself i only purchase USPS ground advantage shipping labels through eBaynever had the issue beforeboth packages were stopped at the indianapolis anexi'm also now getting text m...

Resolved! Who pays original shipping when buyer returns because it didn't fit?

Just wondering on a return due to not fitting, is the original shipping deducted from the refund? I just added 30 day returns so I'm not familiar with the protocol. I didn't see a format on the refund page to allow for deducting it.