Shipping

Forum Posts

Sorted by:

Duplicate Orders

I am highly peed off. I made an order on June 5, 2024 for 2 items that were from different sellers. I received my order today for one seller, but I received two of the same items. I was surprised and went to check my order details and I find that the...

Do you know why Shipcover Insurance Has a 10 Day Wait Before Filing?

It's not a big deal to me, but I sold and shipped a bronze statue on the 3rd of June and I purchased ShipCover insurance just in case. Last night the buyer messaged me that it had arrived with damage. He sent photos and said he was willing to try rep...

At a loss with a buyer that doesnt seem all there, claiming I never shipped an item.

I'm dealing with a somewhat unstable person here: I shipped a Walkman to this person in Massachusetts. They had asked me to write their apartment number on the label after printing it, which I did. First I get this email: "I am sorry please forgive m...

International VS USA combined shipping issues

For many years ebay has been clueless at how to ship items internationally when comes to combined shipping, we all know this well.For many years since the infamous cart system was crammed into the mix along with many conflicting shipping policies mak...

shipping time

Hi How can I change my shipping period to the 2 to 5 day range ? I want to do it on all of my items for sale, I am hoping that I can do them all in one pass.Thank You In advance.

City name is invalid (Doha)

Shipment.Recipient.PartyAddress - City name is invalid (Doha).

Shipping fees

Why are the actual shipping fees now higher than what the buyer is paying? My weights and package sizes are correct!! I have had to cancel sales because I can't afford a loss to pay for shipping. Very upsetting as I am a small seller - not Amazon!

Tracking for regular envelope?

Are we able to purchase a label through ebay for a First Class mail envelope that includes tracking?I'm about to list something and that option comes up on my shipping options, but I am seeing conflicting information as to whether this includes track...

How to File eBay International Shipping (EIS) Insurance Claim

Hi all!I just had a buyer contact me and tell me that part of an item they bought from me arrived broken (the lid of a porcelain tureen). The item was shipped to them though EIS. (I shipped it to Illinois, they handled it from there). I've just spent...

8550 NW 70th street Miami Florida 33166 scam address

So I went to the post office yesterday to get a supervisor to look into this package. Today I looked into the address on google maps after confirming this address with the buyer.

Incomplete items shipped using Global Shipping - can I send a second parcel?

Yup, I dropped a parcel down the Post Office and have now realised that there was a small envelope with some fixings missing from the package. Downside? It's shipping a loooooong way away via Global Shipping (they paid £22 for my product but order to...

"There’s an update on your shipping labels" BOGUS CHARGES

Anyone else having major issues with BOGUS overcharges on oversized items? We have been having this issue for some time and today we got charged an additional $261.20 for wrong dimensions. Funny thing is, since the last time we got hit with a BOGUS u...

Shipping labels not printing

Anybody else having this issue? It crashes my browser when I try to print a label in both Chrome and Edge.

freight forwarder changing packaging?

I sold a small china item that wound up going through a freight forwarder. Buyer advises the item arrived broken and asked if I sent it in a box. Of course I did, ample bubble wrap and in an appropriate box. The fact that they are asking if I used a ...

Buyer not responding to messages

I shipped the buyer the item they purchased with the address supplied by eBay. About 2 weeks later I get a message from the buyer that they have not received the item. Tracking stated the package was delivered. I messaged them and told them to check ...