Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Tracking arriving late

I have a few packages floating around out there with tracking and they're taking way longer than usual to arrive. Tracking looks normal or says arriving late but this is unusual and weird. Are these delays because of the strike that's going on or wha...

Resolved! ESE 5” x 7” Paperboard Mailjacket Envelope (No padding) Denied at USPS

After a full year of using the 5” x 7” Paperboard Mailjacket Envelope (No padding) sold by ebay shipping supplies using ESE postage, our post office is now refusing them due to them claiming they are not machinable. Trading cards being mailed in a re...

Converting First Class to Ground Advantage - Another way than one at a time?!! :0

I have a lot of listings with different shipping categories - Priority, Flat Rate Priority, First Class, and Media.I was not able to figure out how to change all of my First Class to Ground Advantage using the bulk edit, without changing ALL of my li...

usps price increases

Is there any way shipping charges can be done en mass? Doing them individually having over 200 takes too much time and if you cannot do it why not?

Resolved! Buyer claims a postcard was not received

Postcard was sent using the eBay standard shipping rate for a single postcard. Shipped it 6/28. Tracking then states received in the next city on 7/8. (Who knows why it was so late going from the post office where the envelope was dropped off at to t...

If Ground Advantage REPLACES First Class - Why Can I Still Select First Class?

In the last few days, on bulk shipping, I can still select First Class package shipping, if I want. Ground Advantage is there (and I pick that) BUT what would happen if I went ahead and just chose First Class? Same price (I thought it was letter rate...

Do I have to change every listing from USPS First Class to Ground Advantage

Within the listings using First Class (hundreds), there is no way to change to Ground Advantage. I noticed that when I printed a First Class label it printed as Ground Advantage. Can I just leave the listings using First Class alone then, or must I f...

Resolved! Priority Mail now Ground Advantage?

To be honest, I was not following any of this Ground Advantage change. I ship everything Priority Mail so I assumed this only affected people shipping First Class mail. Sorry if I am asking a question that has been answered already. Well, this mornin...

Resolved! Did not expect this from eBay / USPS

Got a message today from ebay:There is an update on your shipping labels. Some of your shipping labels have adjustments. My first thought was "oh crap" - but clicked through to the details and found credits for four shipments. It was only $1.43 each,...

Canadian buyer left notice of $89.32 in fees.

I am a US based seller and sold an item for $400USD with $25 flat shipping in the US. The buyer was based in Canada and used eBay's international shipping program. I've never used that service before and I usually turn off all international shipping ...

Qr code for usps priority mail usps not giving me a qr code why

I went to buy labe went to email said I had to print I have look everywhere to fix but I don't know how

Check out this Impossible USPS Tracking!

Pkg actually shipped from California July 6, I'm in South Carolina. The seller surely didn't tender it where I live 5 days later! How is USPS even able to fictionalize the tracking

Changing First Class Package to USPS Ground Advantage

Ebay is automatically changing any of our listings offering parcel select to ground advantage.Why can't they do the same for our listings that offer first class package services? We can't bulk edit the shipping method so we would have to do any chang...

International shipping vs Global shipping - category restrictions

Can someone explain why the "new" International shipping will not allow ASIC mining equipment?The old global shipping program restricted the "Coins & Paper Money > Virtual Currency" Category, but still allowed the Miner sub category. I get this is a ...

Ebay cannot verify the delivery address when the item is delivered.

Hi, I have this problem. I sold an item on eBay and shipped it to the buyer. According to the tracking number, the item was successfully delivered. A few days ago, the buyer opened a case for an unrecognized payment. Since the item was delivered, I d...