Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Damaged due to poor packing. Best course of action?

Hey, all. I purchased a BIN item and it arrived badly damaged. I went to My eBay and from the Summary list, I pulled down the drop-down menu and selected Contact Seller. Another list pops up and among the choices is that the item did not arrive as de...

Resolved! Buyer Wants a Refund on a "Defective Item"

Hello all, Recently I had posted a listing on my windows laptop that was in complete working order besides the trackpad nub not working and a fan driver issue. Other than that the laptop was nice and snappy. Prior to selling the laptop, I had perform...

Resolved! Unable to escalate a return

I bought a replacement screen for my notebook. It appeared to be defective (vertical red lines), so I opened a return request (Doesn't work or defective) on 13th in the morning.The rules say that seller has three days to respond.There's also a note a...

I'm done with eBay

l am so done. l've tried getting help on my case with the seller Lotus but l cant get in contact with a 3rd party. l bought a phone and returned it to them within the time frame. They sent me a new one that had a different problem so l returned it wa...

Ebayer received item after refund, refuses to return item or pay for item.

Hello all. This is my first Ebay related post. Recently, I sold a piece of sporting goods equipment to Ebay user and ebay user. He opened a dispute because the item hadn't arrived yet. On Feburary 2nd 2018, I gave him a refund for the amount with the...

ebay shipping label will not print in Google Chrome

ebay shipping labels will not print using Google Chrome. This just started today 2-16. The system charges $ to my account for the label & displays the print screen.But the label never loads, just an error indicator of a "frowning print page" symbol a...

SNAD case and Ebay sided with Seller

Hi all! Just wanted to let you know it does happen. Without going into a lot of details, so I dont break any policies, lets just say I had a lot of evidence on my side and Ebay sided with me on a SNAD case. So it does happen! I know it's rare but, I ...

There are no priority mail prices listed for international countries on ebay shipping calculator

On the ebay shipping calculator for international countries it only lists the prices for shipping flat rate priority boxes. There are no prices for regular priority mail listed, only the cost for regular priority express. See for yourself.http://www....

Believe buyer might be sending back a different item for a return. How to handle?

I'm worried of a fradulent transaction. After doing research on the buyer his business highly sketchy and filled with complaints about getting wrong items, or overcharging customers, and refusing to give refunds. He is definitely unscrupulous. So, I ...

Seller Fraud - Payment return

Hi, im having a trouble with one speakers bluetooth order because seller has been posted a shipping code but item does not been arrived. Right now he is blocked on ebay, because had made fraud with a big quantity of customers but i can't give my mone...

Canada Post - no tracking for international inbound registered items

The tracking for international inbound registered items is not available on Canada Post website since August 2015. The answer of a query on the tracking system, for any international registered item, is always the same: “We could not find this Tracki...

Delayed shipping is an ongoing and pervasive problem! Ebay needs to actively address this!!

Too many sellers are advertising items for fast shipment they don't handle expeditiously or even have on hand, but get them marked shipped by simply entering shipping documents without delivering to shippers until much later. This is a deceptive prac...

Resolved! Should I be concerned? Monitor showed up broken

Thanks for stopping by, I'm basically asking whether or not I should be worried or skeptical in any way about the below situation and whether or not I should take any other sort of action. SO! I ordered a 27inch curved samsung gaming monitor - used b...

Shipping to Puerto Rico (We're having trouble printing your label)

This has been happening with First Class Package / Thick Envelopes. Weighs 3 ounces. Tried to sacrifice my discount and do it through Paypal, but it said the country wasn't supported. Anyone have some input? Thanks

If an Item has Free Shipping and I return it, Do I get Full Purchase Price Back?I

I know this is opening a can of worms because I have read the comments on other threads saying there is NO such thing as Free shipping. I understand this. I do. The shipping price has to be included in the asking price or purchase price of the produc...