Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Incorrect "Shipping From" zip code appears below actual shipping address. How do I change it?

When I'm making a shipping label the incorrect zip code appears below actual shipping address as "Shipping From". How do I change that? I've gone to my personal address settings and changed all that (I used to live 9 hours away). There seems like now...

How to put item'e price on shipping label

I have sold an Item to a buyer in Australia for 40$. Now he is asking me to put a value of 10$ on the package when I send it to him due to the customs rules in his country. I can't find a way to put any price for the item on the shipping label. Is th...

User avatar by Adventurer
  • 543 Views
  • 19 replies
  • 1 helpful

Package with no scan

Maybe I am jumping the gun a bit but I want to get out ahead of this. On the 12th, I printed labels for 3 packages. On the morning of the 13th, I put them in my mailbox for pickup like I have done most every day for years. As of today (the 15th), the...

Resolved! Nilton cesar teixeira da silva

comprei um iphone x 256gb, o mesmo dizia que vinha novo e selado, peguntei ao vendedor por email se era desbloqueado e o mesmo disso que sim, que era desbloqueado, novo e selado. mais quando chegou aqui e quando eu abri vi que não era por que tinha u...

When listing shipping weight keeps changing without any revise!

I have listed and sold on ebay hundred of items, so I am not new to this. The last couple of auctions I posted Kept changing the weight! Original listing had a weight of two pounds, when I checked my auctions it was listed as 3 OZ! So revised the auc...

Is my item arriving today ?

Hey! I have been following the shipping of my item. It came from the US and I live in Canada. As you can see on the picture the item is on the move from Mississauga (close to Toronto). The drive time between Montreal and Mississauga is approximately ...

USPS tracking stuck at "Shipping Label Created"

Sold 2 of the items on 1/3/18, created and paid shipping th same day, dropped it off at the local USPS secure box on 1/4/18. Both of the tracking # is still stuck at "Shipping Label Created", went to USPS and talked to the supervisor on 1/9/18, she s...

User avatar by Adventurer
  • 2099 Views
  • 8 replies
  • 0 helpful

Expedited Shipping

I paid for expedited shipping from a seeler who says they are in colorado but item is coming out of pheonix I am in california the auction ended on Feb 7 I paid on the 8th but the package won't even be here until maybe friday the 16th.... how is that...

Digital fhoto frames

Hi! I received a product that was not workingAfter communicating with the seller, he promised to send a new oneA lot of time passed and I did not receive itNow the seller sends me the track number of the first order and claims that I received itAnd n...

User avatar by Adventurer
  • 229 Views
  • 5 replies
  • 0 helpful

Losing Faith in Package Arrival

One seller has begun to stink, I ordered an item from this seller on the 18th of January 2018 with theestimated shipping being 6 days I thought "Great my item will arrive in a week!" since UK sellers arevery fast that is why they are able to boast su...

User avatar by Thrill-Seeker
  • 401 Views
  • 2 replies
  • 0 helpful

How do i go about returning a item that is missing parts and also not as discribed

I received a package today for an auction that i won recently. In the title for the auction it said that everything was brand new and in the discription it said what the auction came with but wasnt very detailed. It also had picture's of what it was ...

User avatar by Adventurer
  • 1180 Views
  • 1 replies
  • 0 helpful

A returned item was never refunded

Hi,My return case was closed by eBay and seller has not refunded my money for the returned item. eBay does not provide any means for me to contact eBay. Item had purchased was not new. I filed for a return. Eventually eBay sent me a return label. I r...

User avatar by Enthusiast
  • 103 Views
  • 0 replies
  • 0 helpful

selling

how long does a seller have to ship a item ?

User avatar by Pathfinder
  • 111 Views
  • 2 replies
  • 0 helpful
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